This property is out of this world. The staff are amazing, the food is excellent, the rooms are remodeled beautifully. The views are unreal, the spa is so relaxing and it’s right next to the center of town. The E-bikes were a lot of fun. Technically we’ve extended our stay two nights so we are still here.

Stayed in August 2025

Short opening time of the pool and wellness in the evening.

Good

Stayed in February 2025

The only small complaint, is that the hot pool outside should only be for adults. However, as the hotel decide in policy. For us the only complaints on an otherwise high standard.

Absolutely top hotel with excellent service. Dinner on a very high level. We were all happy.

Stayed in January 2025

The only thing we did not like was that before checkout, a guy just walked into the room and helped with the TV audio to English. Kinda strange just to have this 30’mins prior to checkout. He probably knocked but just let himself into the room so it took all of us by surprise in the middle of rushed packing.

Rooms were spacious and clean. Breakfast and Dinner for half board was of good quality, though my main (cod) was overcooked. Location is about 5 mins walk from the bus stop about 45 mins from Innsbruck city. It’s not on the main road but on an inner road. Not many amenities around the area except for a ski rental shop and some cafes, Otherwise it’s a really nice family run hotel.

Stayed in December 2024

Nothing

Everything

Stayed in July 2024

There is no air conditioning in the rooms.

The stay at the hotel was great. The breakfast was delicious and rich in a variety of foods. The spa was pampering with several saunas and heated pools. The staff at the hotel decorated our room as we were informed that we were coming on a honeymoon. The staff was very helpful.

Stayed in July 2024

Top Location in Neustift, nah zum Lift und kostenlose StubaiCard. The rooms are really nice, comfortable and clean. Great is also the option of halfboard, with really delicious food.

Stayed in June 2024

Nothing

Everything

Stayed in May 2024

Fantastic hotel with all facilities in a very high standard, which makes your stay exceptional . After long ski day rest in spa, evening with fantastic food and drinks. Staff exceptional friendly. See you again as it was already a second time for us.

Stayed in March 2024

Relaxing and welcoming. So much choice of amazing food and the wellness is brilliant.

Stayed in February 2024

spa, magnificent heated outdoor swimming pool with a view of the town and the mountains. Delicious food, friendly and helpful staff.

Stayed in February 2024

After staying for more than a week, it became obvious that the cleaning crew did not clean the floors on our room.

Very comfortable all around. Ample parking, amenities are top quality, staff is attentive and professional. Breakfast and dinner daily were delicious with a huge selection. Nice wine list as well. The spa amenities were beautiful and well cared for. The pride of ownership and service is evident in every aspect of this family hotel.

Stayed in February 2024

Bus ride required to go the the Stubai Gletscher or to Schlick 2000, but the hotel is close to the bus stop.

Very friendly staff, the food was great, the rooms clean and comfortable and the wellness was top.

Stayed in January 2024

Communicating in English with some of the staff was sometimes difficult.

The dinner was delicious , varied and high quality products. Yanis the bar tender was very friendly and attentionate

Stayed in January 2024

Food was delicious. Pool and spa area were amazing. Staff were very friendly and helpful

Stayed in January 2024

The food was superb 👌

Stayed in January 2024

Everything was impeccable. The staff was exceptionally nice, ready to help, respectful and polite, and had good training. The SPA zone was really incredible, better than advertised, everything was clean and smelled nice, and the pools were fantastic, just what you need after a long ski day. Food was delicious, new perspectives on traditional food, everything was fresh, you had many options every day: breakfast options were plentiful, and dinner was always something new. Rooms were very clean and large. Heated room for ski storage and ski boot drying. Parking lot was spacious. 30-min ride by bus to Stubaier Gletscher (free), and also close is Schlick 2000 (more adequate for beginners). One of the best ski trips you'll ever have.

Stayed in January 2024

Nothing

Clean, meal, wellness

Stayed in December 2023

Avocado in breakfast was missing. A bit more international dishes as extra offer

Stayed in November 2023

We had an absolutely wonderful experience at this hotel. Everything exceeded our expectations - from the exquisite dinner to the delightful breakfast and the fantastic wellness facilities. The location is also superb. I couldn't have asked for a better stay!

Stayed in August 2023

Our apartament junior suite in booking.com is described as spacious around 60 sqaure meters. It looked much more smaller. It is not spacious at all. In my opiniom it does not has more then 35/40 sqaure meters. Because of this I give a big minus to the hotel and booking.com

The hotel is well-positioned in the middle of stubai valley

Stayed in August 2023

Maybe a personal preference - we were lacking AC in the room, I completely understand that in the alps, more focus comes to heating the rooms during the winter, but summers are getting hotter, and this might be a future consideration.

Perfect stay for hikers - the hotel located in a prime location in the stubai valley, with easy accessibility and information about all of the amazing trails. It encourages you to go and explore by providing a free hiking bag and polls, the stubai valley super card and daily suggestions for hiking trips. The Spa area is gorgeous and provides a wonderful relaxation experience after a long day of hiking. The cuisine is fresh, diversified and delicious, and the drinks at the bar are top notch. The hotel staff are friendly and service oriented and we enjoyed every interaction. The atmosphere is rustic and provides a cozy feeling. Rooms are large and clean, and decorated beautifully. We would definitely be back and have recommended the hotel to all of our friends!

Stayed in July 2023

Nothing to mention here.

Everything was perfect!

Stayed in July 2023

Breakfast was excellent. Location was convenient for couple without car

Stayed in June 2023