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Reviews of Palo Santo Hotel 4 stars

Bonpland 2275, Palermo, C1425FWC Buenos Aires, Argentina

#13 of 408 hotels in Buenos Aires

Guests' Choice

Review score

Based on 169 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 12 August 2025

    10
    Great people, great location, and a really enjoyable stay all around.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel is beautiful and has a relaxed, stylish vibe. During my stay, everything was clean and well-kept, and the overall atmosphere made it a really comfortable place to come back to after a day out exploring. I’d definitely stay here again and would recommend it to anyone visiting the area.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Convenient
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is definitely something to work on, little choice

    I liked the Room and the Hotel design, the reception staff was very friendly as well

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was great, very welcoming. Our Spanish is limited but the staff spoke good English and was very patient with our attempts at spanish. Muchos gracias. The breakfast was terrific, we enjoyed the rooftop Jacuzzi, could have been a little hotter for the season but was very nice. The balcony was also a great place to hang out and read or talk. Great location within walking distance of many great sites, bars and restaurants.

    Stayed in June 2025

  • Reviewed: 6 May 2025

    10
    The staff was amazing, so many went above and beyond!
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Honestly nothing, it was perfect in every aspect!

    Amazing staff!

    Stayed in May 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Super friendly and helpful staff. Excellent location and awesome way of exploring the city by using the hotel’s bikes!

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Design hotel with a lot of hanging plants
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The only little comment is breakfast and stuff there. I can’t say they were unfriendly but pretty cold, but it might my personal opinion

    Boutique hotel in Palermo, super nice design and friendly stuff in reception. Rooms are pretty spacious and comfortable,a kettle and free water. Absolutely stunning plants everywhere. Will stay there again if back

    Stayed in April 2025

  • Reviewed: 26 March 2025

    8.0
    Excellent hotel, very helpful staff, need to clear stairwell!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The towels did not appear clean. Not sure if this is to with their green credentials? (Notice to use black towel in cases of makeup?) A bit off-putting! Unfortunately there was a power outage on the day we left. Tried to use the internal stairs, but there was no emergency lighting and large items littering the stairs.

    Perfect location, beautifully designed, good breakfast and incredibly helpful and welcoming staff. Gave us a great evening dinner recommendation.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    Beautiful hotel, spacy rooms, great location, friendly staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful rooms with lots of space

    Stayed in March 2025

  • Reviewed: 23 March 2025

    9.0
    Very nice stay for good price
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There were mosquitoes in the room Breakfast was not very good

    Very nice English speaking staff, with great recommendations for restaurants Great location Clean room

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Perfect stay in Buenos Aires
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    We loved our room - incredibly spacious, with very comfortable beds, lots of space to hang our clothes, couches to sit, a nice balcony and a kitchenette to make tea in the evening. As an Italian, I appreciated having a bidet in the bathroom too, and the shower was super powerful. The breakfast buffet is also excellent, with a wonderful choice of sweet and savory dishes and the possibility of getting an omelette or eggs to your liking.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    10
    Super place to stay in BA
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very spacious, clean, well designed and comfortable. The staff were very friendly and helpful especially at the front desk.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    10
    Excellent hotel in pleasant area
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Nothing

    Stayed 3 nights, excellent location with restaurants and parks close by. Reception superb with helpfull tips and assistance with booking local transport. Would recommend.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    10
    Great hotel!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The towels might need an upgrade

    Great hotel with very comfortable rooms and nice facilities

    Stayed in March 2025

  • Reviewed: 7 March 2025

    10
    Boutique hotel located amongst a myriad of good restaurants and bars.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Nothing to dislike.

    1st time ever of giving higest rating all-round to a hotel. Location excellent and all staff friendly and helpful. Breakfast very excelent. Balcony made a relaxing sat even more so.

    Stayed in February 2025

  • Reviewed: 5 March 2025

    10
    A lovely place to end a long journey or basea visit to BA
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The Palermo neighborhood was accessible but not especially inviting

    The staff were exceptionally helpful and kind, the room was spacious, comfortable, and tasty, with lots of thoughtful details. Breakfast was generous & delicious, we also enjoyed lunch. We were treated like valued guests even after checkout time

    Stayed in March 2025

  • Reviewed: 23 February 2025

    9.0
    Fantastic stay, would stay again in a heartbeat!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Dinner at the restaurant was so-so.

    The staff was wonderful and very helpful in planning events and transfers. The breakfast was excellent with eggs, cheese, fruit, and pastries. The rooftop pool while a bit warm was a nice respite from the city. The rooms were spacious and very clean.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Great location in Palermo, run by very nice people
    • Business trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Exceptionally friendly and helpful staff

    Stayed in February 2025

  • Reviewed: 13 February 2025

    9.0
    Incredible stay in Buenos Aires - highly recommend!!!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 5 nights

    Small things - the sink in the bathroom was very shallow and water sprayed everywhere. Didn't alway replenish the towels even when requested. Had to pay for coffee pods in the room - which I have never seen and felt inconsistent. It was annoying to have to manually refill water on the first floor. And breakfast wasn't great, not too many options, ham was sitting out on the plate for a long time, etc.

    Loved this hotel! It is a great size, on the smaller side, and pretty quiet. Very modern touches downstairs and the garden/terrace in back is lovely and so peaceful. We had a balcony which we loved. The room was quite large and we were able to add another bed when we had a third person for one night. Great location right in Palermo, which is super safe and has wonderful nearby restaurants. Loved wandering in the morning and grabbing coffee at one of the nearby cafes. The staff was also amazing, always friendly and happy to share recommendations and do what they could to make your stay better.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    Superb
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The pool was very poor and not very clean. You really could not use it

    The reception staff were amazing and helped with all our questions on the city and gave us lots of recommendations. Also we had a problem with our uk adaptor and they found a store for us to purchase one. Also helped with problems with our phone.. everyone at the hotel was so very friendly to us.

    Stayed in January 2025

  • Reviewed: 6 December 2024

    9.0
    Short Stay, Nice Overall Experience
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Seems to have thin floors and ceilings. We could hear our neighbors next door in casual conversation because there is no way to produce white noise. You can't expect everybody to be quiet at all times. Everybody is a guilty of this, including me. I really want a quiet sleeping environment, and this place didn't provide. Nice, quiet neighborhood, but a little out of the way for the most active areas of Palermo. Quick taxi ride to those areas though, and not a bad walk if the weather is nice.

    The hotel was cool with a swanky, modern/cool ambiance. Everybody there took great pride in the appearance and upkeep of the property. Modern, clean, and green. Staff was friendly and accommodating. Loved the balcony overlooking the restaurant's outside seating area. Many nice restaurants walking distance. Quiet, but not bad at all. Overall vibes reminded me of my neighborhood in Queens, NYC.

    Stayed in September 2024

  • Reviewed: 23 November 2024

    10
    Great place to stay
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for walking around. Lots of restaurants. Beautiful room. Great shower. Very nice and helpful front desk staff. Allowed us to check in early which was fantastic after such a long flight. Little pool on rooftop was relaxing.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    10
    Great stay. Would definitely return to hotel.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights

    Nothing comes to mind.

    Everything was great. room, staff and breakfast. Front desk folks were great including Jose, Camilo and others. Staff at breakfast also very nice.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    Wonderful staff and service, very nice facilities, and great location.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights

    The only thing I can think to improve would be the wifi which was intermittent at times.

    The staff were exceptional and bent over backwards for us, all were very friendly and accommodating. The dining area was comfortable with a pleasant outdoor garden, the food was good, a nice wine selection, good options for breakfast. The room was comfortable, spacious, and had a nice balcony. The location was super, a nice walking neighborhood, and close to the metro,

    Stayed in October 2024

Showing 1 – 25

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