The restaurant was not as great as I expected

The Rooms were very confortable

Stayed in August 2025

Nothing

The staff here are amazing and the view is incredible

Stayed in July 2025

The food wait staff was very slow in all respects. Very nice though.

Location was beautiful and convenient.

Stayed in March 2025

It's simply wonderful. Best location in front of the canal, we had a room with a view to see the sunrise, the mountains and the peace of the water. We had a big room with enough space for our luggage. Comfy and with all the amenities expected. We had a Spa afternoon with massage and jacuzzi, all amazing, great care of details. The concierge supported us with a couple of tour's arrangements and was perfect. 1000% recommended. I want to move and live in the hotel! 😆 Breakfast was abundant and delicious, views amazing and people kind and attentive. Shuttle service to the city and to the airport was perfect as well. Our guides during navigation and the national park were amazing, very knowledgeable, and we loved all the food and snacks we had!

Stayed in April 2025

Staff in the restaurant downstairs the girl is not polite, speaks rudely and refused to take the remaining food to the room, although this is the same as room service, there is a person for this, rudeness from the restaurant staff, but the reception and concierge department are wonderful, well done

It’s a nice hotel, rooms are old but clean, very good blankets !!! Good breakfast and nice sauna , have rules in the sauna for kids can’t enjoy the jacuzzi and sauna room, only pool and only for hours 18:00-20:00

Stayed in May 2025

Nothing. Everything was amazing.

Everything was great at this hotel. And I already am thinking about when to come back to visit and stay at this hotel. The staff was so warm and friendly and kind. They patiently answered any questions (I had a bunch), the excursions were good (having your own private boat was amazing, trust me on this, you skip the crazy long line of the public boat). The food at the restaurant was good. The location was AMAZING and the view...my God that view was stunning. I got stuck outside in the storm during an outing and ended up getting sick, the staff gave me lemon, hot water, honey...without charging me. It's not expensive, but the gesture was much appreciated. The pool was very nice with the view on a clear day.

Stayed in April 2025

Muy lindo hotel y vista del canal del beagle. Desayunador y jardín de invierno IMPONENTE !

Stayed in May 2025

Nothing- it was exactly what we needed

Everything- location was perfect (beautiful and quiet), staff and food

Stayed in April 2025

I wasn't impressed that my room didn't have a view of the water....there is nothing stating some rooms are back facing.. whats more it was my special add on 50th bday treat stay after Antarctica- the staff knew and yet no room upgrade was given nor a bottle of bubbles nor a cake even...... I was quite let down considering this is a highly rated resort...they should always go the extra mile!

loved the location lounges and chill out areas were really lovely staff were very friendly and helpful

Stayed in February 2025

Check out time was a bit early.

Stayed in December 2024

Nothing

Amazing view and staff

Stayed in December 2024

The bus times offered by the property aren’t the best if you are just wanting to nip into town for food, but it’s nice this service exists. You would not be able to walk to the centre so taxi’s are needed (or the bus service). My vegan meal was forgotten on the boat cruise but was rectified with a meal in the restaurant which was very generous.

The property and communal areas are stunning! The room was lovely and clean and had all the usual facilities. We enjoyed spending time in the spa and you can also have lunch/afternoon tea in the spa. All the staff were exceptionally attentive and incredibly friendly and helpful. The food in the restaurant is fabulous. We went on the boat to see the sealions and penguins which was amazing, well worth the money as you are on a little boat as appose to a ferry. We got very close to both animals and saw an enormous star fish! Our guide Lucas was exceptional and was very generous us telling us a ton of history about Ushuaia. The cost of the hotel is high but it was worth it for the views and the communal areas and service received.

Stayed in November 2024

the hotel was beautiful and there was great view from the room. the spa was great with outdoor Jacuzzis in front of the view. we loved the restaurant and the entire staff were all very professional and very helpful and spoke good English

Stayed in October 2024

Nothing

The spa, breakfast and facilities

Stayed in August 2024

Only negative was the evening meal was very poor.

Excellent facility, reception and communal areas nice. The outside hottubs were lovely. Helpful staff.

Stayed in April 2024

I really did not want to leave! There is no way to rate this property 100!

Upon arriving in Ushuaia at 9 am, a short ride from the airport brought me to the hotel, where the staff warmly greeted me and assisted with my luggage. The welcoming touch of hot chocolate set the tone for a delightful stay. Check-in was seamless, and I was invited to enjoy a complimentary drink and breakfast since it was still early. Although I passed on the drink, the breakfast spread was delicious, especially the homemade lemonade. After breakfast, I was pleasantly surprised to find my room ready. Room was spacious and super clean! A quick shower later, I was prepared to explore the area. The hotel's concierge was incredibly helpful, securing a spot for a trip to a Martillo (Pinguin) island the next day and offering tips for my stay. My first adventure was a hike to lagoon Esmeralda. Despite warnings of muddy conditions, the experience was exceptional, with stunning scenery. The hotel staff had thoughtfully prepared me for this hike, ensuring I had all the necessary gear and sandwiches. Returning from the hike, I indulged in the hotel's spa facilities, enjoying the jacuzzi and infinity pool with views of the Beagle channel and mountains. Despite the hotel's distance from the city center, transport (shuttle bus and Uber) was convenient and affordable. Hotel's spa facilities provided much-needed relaxation after my daily long hikes. On my final day, following a recommendation, I hiked to a glacier, enjoying spectacular views and concluding the trip with a delightful meal of local cuisine. Leaving was difficult, but the memories of this incredible journey will stay with me forever. Huge thank you to Ivan, Maria, Milena, Luciana, Antonella, Leonel, Michaela and the rest of the wonderful crew for making my stay unforgettable.

Stayed in March 2024

Nothing

Such a unique experience, and location- it was mesmerising looking out across the Beagle Channel

Stayed in January 2024

WE loved being so close to the beach. Great spa facilities esp the outdoor hot tubs. Food was superb, great breakfast

Stayed in February 2024

Jaccuzi was a bit dirty

We arrived a bit early and get access to the breakfast !

Stayed in December 2023

Booking process was cumbersome

Great location by Beagle Canal Excellent service Excellent excursions

Stayed in February 2024

After five weeks of travelling through all of Chilean Patagonia and the better parts of Argentinian Patagonia - El Calafate and El Chalten - spending a night here and a couple of nights there, it was time for a long rest at a resort/spa hotel in Ushuaia. Five nights in a Patagonia Suite was the ultimate in comfort. The restaurant food of a very high standard and the Pisco Sours best drunk sitting down. All the staff were very welcoming and extremely efficient. The hotel service into downtown Ushuaia ran many times each day.

Stayed in February 2024

The spa was average. For a resort of your standard, there could be a better quality massage experience. The masseuse was good but the overall experience was average. The spa ambiance could be a lot better.

Breakfast was really good. The staff there made it extra special.

Stayed in January 2024

The walls were n between rooms are thin and you can hear everything from the neighbors. Even conversations!!!!

Stayed in January 2024

The restaurant was not good at all. About half of our food was inedible, for example we ordered a steak that was so overdone that it tasted like leather. The service in the restaurant was also very slow.

The facilities and staff were excellent and we loved the pool and spa area. The view and location are stunning and the rooms were very comfortable.

Stayed in December 2023