The breakfast is very basic for a 4-star hotel. The coffee (filter coffee in a big container) was among the worst we had, very strange taste. Selection generally limited, the toasts are hard. As hot food you only get scrambled eggs (if available) which were quite dull. No other hot food. Pastry and cake selection also limited, same goes for jam selection, missing typical flavors of Patagonia like Calafate. Most of the staff didn't speak English - luckily my girlfriend is a Spanish speaker. Not a single bottle of mineral water provided free of charge in the room. Some problems using the safe - wouldn't open with the code entered, battery change after two interventions with the reception, resolved the issue partially. The room had a bathtub with jacuzzi-jets - problem was, we were missing the knob to close the bathtub and couldn't use it. This being said, trying to use it on the last day, we didn't ask reception for help given the limited time, but should be checked before arrival. Check-Out time before 10am is on the very early side, reminder by phone at 10:05 we need to check-out. Check-In though at the classical 3pm - we asked for an earlier check-in, and got confirmation beforehand it was possible. But room was not ready when we arrived at 1:30pm. No toilet brush available in the bathroom, very unusual. The hotel is situated on the main street of Ushuaia, central location but can be noisy at night, especially if you have a room with city/mountain view directly above the street.

The hotel is easily accessible and centrally located on the main street of Ushuaia. The room was small but cozy, we got a Queen-size bed which was comfortable. Balcony available. General calm atmosphere in the hotel. The hotel was generally clean and comfortable, staff was motivated and kind. We got a little personalized letter in the room which was lovely.

Stayed in August 2025

The room was really cosy and comfortable. But the best was the staff. Everybody was so nice and attentive. This was one of the best hotels we have ever stayed at. Exceptionall.

Stayed in June 2025

Central location

Stayed in March 2025

Bath Equipments are old really need to changed.

Location is perfect, welcoming atmosphere.

Stayed in February 2025

Excellent hotel and excellent location. Beautiful view and ambience. Very friendly staff even when I had a special request. I usually find that hotel food is mediocre at best. But last night’s dinner at the hotel restaurant was outstanding. I strongly recommend Lennox Hotel and dinner at the restaurant. This morning’s breakfast buffet which was included was perfect.

Stayed in February 2025

If you wanted an early check in or late check out, they charge US$50. However, you can sit in the lobby until your allotted time. There was no hot water on one day which was annoying.

The location on the Main Street of town was great and very convenient for a traveller moving onto an Antarctic cruise. Beds were very comfortable and breakfast was adequate tho not fantastic! The reception staff were lovely.

Stayed in February 2025

It is very conveniently located you can walk to the harbor to most of the restaurants and it is still a very quiet hotel. We enjoyed the upstairs restaurant/breakfast with a wonderful view over the harbor area. Short taxi ride to the airport. The Ntl park is also very close by there are some hiking trails but most of all take time to the great views of mountains, rivers and land.

Stayed in January 2025

Check in process could be quicker.

Have stayed here several times. Lovely small hotel, cosy rooms and with the best view from the breakfast hall.

Stayed in January 2025

Nothing

The location was perfect for walking the town and getting our luggage to our boat !

Stayed in January 2025

It was too hot. However asked them to turn down the heat and it was much better

The service was great! Location great

Stayed in January 2025

Shower water pressure not ideal. Didn’t love the breakfast.

Great location; view of the Beagle Channel from our room and from breakfast area. Clean and comfortable rooms. Helpful and courteous staff.

Stayed in January 2025

I felt like we were inside a cruise room. Beds were super narrow and uncomfortable.

Great place with good facilities and location. Friendly and helpful staff as well.

Stayed in November 2024

Very good location, close to everything. The staffs are very friendly and helpful. The room is comfortable.

Stayed in November 2024

Walls were a bit thin, so I could hear the TV in the adjoining room. Also, on occasion, there would be loud water swooshing and gurgling sounds in the walls from the plumbing. No counter space in the bathroom, but this is normal in so many low to medium-range hotels. Check in at 3:00 pm is a bit late.. most other hotels have a 2:00 pm check in.

The room was very nice. Modern fixtures, very clean and the bed was fantastic. Very firm (softer beds are uncomfortable for me and hurt my back), roomy and comfortable. The TV was very big too. A mini-bar which was nice, a balcony and a great view. The location was great.. right on the main street in downtown. The staff was very kind and helpful.

Stayed in November 2024

The noise of the street was very disturbing during the night.

The location and the view from breakfast room. The Staff did a great job. They are very nice, helpful and professional.

Stayed in November 2024

Heating in the rooms a little on the warm side. Otherwise, all good. Staff very helpful and professional.

Location of the hotel, close to all amenities.

Stayed in November 2024

The staff were very friendly and accommodating. We had an early flight before breakfast and they gave us a wake up call arranged us a taxi and even laid out juice coffee and a small breakfast at 5.30 a.m. The place is in the centre of the town and a stones throw from whatever you need.

Stayed in October 2024

It’s okay

Stayed in June 2024

We had a minor misunderstanding over laundry service. We expected them to provide basic laundry service and were surprised when we came back to a more substantial bill. However we later realized all items had been ironed and steamed, almost like a full dry clean service (minus the dry clean).

It’s right at the city center super close to all bars, restaurants, etc. Room had an old school vibe but had everything we needed and was very clean and comfortable.

Stayed in May 2024

The breakfast was not good at all. Most foods were being recycled from previous days unused breakfasts. Food not fresh, but stale and old. It was pretty disgusting.

Room was comfortable and clean. Nice pillows

Stayed in April 2024

The twin beds are not your typical twin bed. More narrow and more short than usual. Other than that, they were comfortable.

Great location! Right in the main area and close to everything. The facilities were very clean and the breakfast area has a wonderful view of the channel and a great assortment for breakfast.

Stayed in March 2024

Room facing the street was noisy. Lots of motor bikes and party people until at least 4 am.

Great location on Main Street. Nice breakfast.

Stayed in February 2024

A bit of noise traffic

Conveniently in the middle of town Amazing views

Stayed in January 2024

Room a little small but cozy

Loved the location —able to walk to restaurants and shopping. Excellent view from the breakfast room and great coffee. Staff was very friendly and helpful

Stayed in January 2024