The so called gym was small, and it was in the same place as the spa, so you couldn't workout without bothering the people trying to relax at the spa. The room temperature was way too high even when turning the heating off.

The stadf was very friendly and provided good directions. The breakfast was really good.

Stayed in July 2025

The spa could have been a bit more but had a sauna and a whirlpool

Very clean hotel, friendly staff and located centrally

Stayed in April 2025

The only thing that coul improve is the bathroom of our room 601. It was very small and complicated to get into the shower with the WC on the way. Not enough space.

Perfect location, close to restaurants and shops. You could walk anywhere from the hotel. Ideal location. Excellent breakfast and complimentary drink was good too. Pleasant staff. I would definitely stay here again.

Stayed in May 2025

La hora de check out

Ordenado, moderno y confortable

Stayed in April 2025

We loved EVERYTHING. From the moment we entered the hotel we felt in great care. The hotel managers were very welcoming making our check in a very smooth process. We went to our bedroom and we missed the crib for our baby but after a couple of hours they arranged this for us and it was setup so cute! Bed: super comfortable! View from the bedroom: beautiful (overlooking the city, Otto hill and to the right the lake) The breakfast: 11 points. The personnel was super kind, friendly and even arranged a baby seat for us. The SPA/GYM are is small but very cosy and has everything you need for a relaxing morning after a good workout. Location: 20 points. Only half block from the main avenue and the lakeside with tons of restaurant options. Sun was out and we enjoyed walking a lot! Price was also very good for the season. We will definitely come back!

Stayed in March 2025

Amazing hotel. The staff were superb. Really comfortable and great location. Would highly recommend.

Stayed in April 2025

We loved our stay. The reception and breakfast staff was super kind and helpful. Great breakfast. Comfortable beds. Great location.

Stayed in March 2025

The rooms are a bit outdated and do not have enough air through the window that opens. But still are good enough.

Location is great and the staff is the best! Everyone was super attentive and helpful at every time. From the breakfast, spa and reception! Possibly the best quality of the hotel!

Stayed in March 2025

Breakfast was good but too many sweets and sweet cereals, no museli or granola.

Location was excellent, near the lake and the chocolate shops. Reception and staff were helpful

Stayed in March 2025

Gym facilities are poor

Very good location, Great value for the cost

Stayed in February 2025

Pretty noisy at night from the road below. Rooms a little tired, scuffs/ripped wallpaper

Friendly staff, amazing breakfast, good central location. Enjoyed being able to use the sauna and jacuzzi. There’s also a small gym.

Stayed in February 2025

Liked everything.

Scrambled eggs for breakfast!! Thank you for protein!

Stayed in January 2025

The breakfast was nice. It is a standard hotel which delivers the expected for the level.

Stayed in February 2025

Sorry, but the atrocious internet in all areas, really lets the place down. I suspect the problem has been ongoing for some time and will continue. With no AC in the rooms we had trouble sleeping.

Location was good, room size with comfortable bed and pillows. Bathroom was a tad small, but clean and everything worked. Great breakfast and a complimentary arrival drink. staff very helpful and attentive. Great value for money

Stayed in January 2025

The staf is nice and helpfull, the room is not so big but very nice, clean and cozy. The location is great, at the center and close to everything. The breakfast was excellent.

Stayed in November 2024

just minor things, like having someone serving you breakfast and lack of hooks to hang stuff in the bathroom.

Very comfortable beds and spacious room. The location is perfect, just few steps from the main street. The breakfast is very good, has a good variety.

Stayed in November 2024

Some staff not so friendly but most were great

Perfect location. Great breakfast

Stayed in November 2024

Great Location

Stayed in April 2024

Book spa before you visit as if gets booked up and then you will not be able to use it.

Nice lobby, lovely staff, great varied breakfast (eggs, pastries, fruit), complimentary welcome drink!

Stayed in March 2024

I did book last minute this hotel and they help me a lot to organize my taxi. They also make sure I have a take away snack as I will miss the breakfast. They also give you an welcome drink and the personal are amazing !

Stayed in March 2024

The breakfast buffet was really great and the staff were very genuine and helpful

Stayed in March 2024

There is no air conditioning and the room got a little stuffy even with the window open all night, though we were given a fan, which did help. It does not have its own car parking facilities but it was no problem parking the car we rented in an independent car parking facility nearby.

The staff were exceptionally friendly and helpful, and did their utmost to make this holiday stay enjoyable for our family, including our baby grandson. The breakfast included was exceptionally good. The hotel offers lounges with very comfortable chairs as well as comfortable chairs in the individual rooms.

Stayed in February 2024

Our room was quite hot and with no a/c we had to open the window but as it's in tge centre of town it was quite noisy. Such a shame as everything else was great. Breakfast could have started earlier too as so many people need to get away early for flights, excursions etc. 7.15 start meant we had to rush and only grabbed a few bites.

Loved the warm welcome and the free welcome drink at the bar, so nice after a long journey. We found the location perfect as right in the centre and a short walk to the lake front as well as the main street. Loved the beds in our room too, really nice, crisp bedding. The price we paid was less than some hostels we've stayed at so we thought the quality for money was great.

Stayed in February 2024

Location and lounge. But mostly David who checked me in. He let me drop my bag early and kept it the next day since I had an afternoon flight.

Stayed in November 2023