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Reviews of Apart Haiken

Avenida Juan Domingo Perón 1655, 9405 El Calafate, Argentina

#139 of 161 Holiday rentals in El Calafate

Guests' Choice

Review score

Based on 33 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.0

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 December 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    However, there were several issues. The pillows hadn’t been changed, and it wouldn’t be accurate to say the room was clean. The kitchen supplies were missing, and the few available items weren’t clean. We had trouble accessing payment information through my phone (due to the Turkish SIM card), and as a result, we had trouble paying with a credit card. We tried to resolve the issue through messaging, but the problem remained unresolved. In the end, we suggested paying in cash, but the hotel informed us that they could only accept payment via the credit card registered through Booking. I shared the issue with Booking and communicated it to the hotel. Eventually, they agreed to accept cash payments. Since there was no reception, the whole process took place through WhatsApp. The internet connection wasn’t stable everywhere, and this caused unnecessary stress just to solve a simple problem. The isolation in the rooms was poor. We could hear all the conversations and even footsteps from the neighboring room. Unfortunately, we experienced this disturbing situation both early in the morning and late at night.

    Tur location of the hotel is great. Although it initially seems far from the center, you can reach everywhere on foot. Taxi stands are very close, and the view is amazing. Also, I should mention that despite our early arrival, we were allowed to check into our room right away.

    Stayed in November 2024

  • Reviewed: 1 September 2024

    7.0
    Great staff, confortable
    • Leisure trip
    • Group
    • Standard Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Would recommend better sheets and definitely better pillows.

    Property nice and well organized.

    Stayed in August 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The facility is old.

    Good location, 10 minutes walking to the city center. It has decent kitchen. Hot water for shower was good. Heater worked good, but required staff to turn it on. Wifi was okay outside at the balcony. Wifi was weak inside the apartment.

    Stayed in February 2024

  • Reviewed: 25 November 2023

    9.0
    Very nice stay and thanks great value
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Good location to everything and the main high street is just down the hill

    Stayed in November 2023

  • Reviewed: 7 April 2023

    7.0
    nice apartments in town
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night

    nothing comes to mind

    We only spent one night here, but it was cozy and well located.

    Stayed in February 2023

  • Reviewed: 2 April 2023

    8.0
    It was good, warm, cool location.
    • Business trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was stressful to communicate with them because of the office hours. They didn’t run the payment method until the night before which was a problem, and then had issues with the payments.

    I liked the location, setup, heating, and everything about the place.

    Stayed in April 2023

  • Reviewed: 19 March 2023

    9.0
    I recommend and would use again
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night

    Having a car was convenient for getting to it (6 blocks uphill) from main road. Stairs to the apartments and inside the apartments are narrow (difficulty moving heavy luggage). Sound travels easily between apartments.

    Excellent: Amazing view of Lago Argentino, great shower, equipped kitchen, good bedding and heat (it was cold outside!), comfortable and cozy space, king bed upstairs, simple, prompt and effective communication.

    Stayed in March 2023

  • Reviewed: 4 December 2022

    9.0
    absolutely great!
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Everything was great! we booked for one night but then booked extra because it was so nice. The bed is extremely comfortable! Also nice shower. Very friendly and helpful owner. Recommended!

    Stayed in December 2022

  • Reviewed: 14 November 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Our assigned apartment was under the stairs, there isn't much light coming in. The windows can't be locked while the other windows around have bars on them, which made me a bit insecure. I didn't like the smell of the toilet especially.

    The apartment is ok, around 10 mins from town centre.

    Stayed in November 2022

  • Reviewed: 29 December 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Run down and a bit out of the way. Not great accommodation for the price.

    There was not much to like.

    Stayed in December 2024

  • Reviewed: 16 December 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfortable, like!

    Stayed in December 2024

  • Reviewed: 4 December 2024

    5.0
    basic but good value, bad communication and support
    • Leisure trip
    • Group
    • Standard Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    no one there when we turned up and had to wait outside for hours for check in. no response on WhatsApp. hearing was broken when we arrived so they offered a different apartment but it didn’t have 2 bedrooms (we needed two) - the heating also broke there after 5 minutes.

    good location and seemed to be a good price.

    Stayed in December 2024

  • Reviewed: 27 March 2024

    4.0
    Disappointing experience, lacking basic kitchen amenities and very little privacy.
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment didn’t have any privacy, it was a loft style with the only door separating the bathroom. There was a twin bed right beside the kitchen with no separation. The was no cutlery in the kitchen and very few plates and bowls. The neighbourhood was fine, not much to do, but there were loud dogs at nighttime.

    The apartment was a 15 minute walk to the main strip and the beds were comfortable.

    Stayed in March 2024

  • Reviewed: 23 November 2023

    3.0
    Old, noisy and smelly
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Old, smelly and noisy (lots of dogs barking during the night, hearing every noise made by the neighbours, squeaking wood structures)

    Nothing

    Stayed in November 2023

  • Reviewed: 13 April 2023

    1.0
    The owner is a wolf in sheep's clothes
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    In 10 years of traveling I have never written a bad review, this illustrates how much I want to warn fellow travelers. Our reservation date was changed without my permission. We arrived from Chile, without internet so I'm 100% sure I didn't change the date. When we arrived late in the evening the employee showed us there was no reservation on our name. When I connected to the wifi I saw the reservation was changed to a different date. We got a room for the night and had to do the payment the next day with the owner. The owner is a money wolf. We asked to pay in cash. She used a price way higher than on booking and multiplied it by the blue dollar rate. When we said the price wasn't right, she smiled and changed it (like half the price!). Then she asked if we wanted to cancel the other reservation. I explained what went wrong and she said it was no problem to cancel. Days later I found out she charged me the full price on my creditcard because online it said it was 'non-refundable'. I feel very mistreated.

    The shower.

    Stayed in March 2023

  • Reviewed: 4 April 2023

    5.0
    very noisey with dogs sadly
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    it felt very old and tired inside The noise of the pack of dogs behind the property was intolerable ALL NIGHT. some were wild 3 were domestic. take earplugs and drugs !!!

    the bed was very large and comfy

    Stayed in April 2023

  • Reviewed: 31 March 2023

    10
    Good enough
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Just a window with nothing to be covered inside apartment 2, so privacy was limited.

    It is good for its price

    Stayed in March 2023

  • Reviewed: 14 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Untidy there needs to be someone on the property to manage the sinks get dirty the bathrooms feel so few.

    Honestlyit is a a little bettee than a dump. It is cheaper rhan other places but not that cheap eithee.

    Stayed in March 2023

  • Reviewed: 15 November 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Apartment - Split Level
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Apartment
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 8 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 21 April 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 27 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

Showing 1 – 25

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