Reviews of 5411 Soho Hotel 3 stars
Thames 1565, Palermo, 1414 Buenos Aires, Argentina

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Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewLocation
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location is great, just about 100 m from Plaza Serrano. The breakfast is amazing, one has several options to choose.
The window of the room was quite small, so we didn't have much daylight. Also the view was not nice.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewCentral location, easy, nice.
Couldn’t open the windows; one waitress very very slow and unkind at breakfast.
Hello Marco! We're sorry to hear about the breakfast issue and the difficulty with opening the windows. We'll look into both matters to prevent future occurences. However if you need anything during your stay don't hesitate to reach out to our 24-hour reception. Best wishes, Front Desk.
Hello Marco! We're sorry to hear about the breakfast issue and the difficulty with opening the windows. We'll look into both matters to prevent future occurences. However if you need anything during your stay don't hesitate to r… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewImpeccable place. Friendly and professional people caring. King bed to comfortable sleep when you are 190cm or 6'3 couple! And with breakfast with Fran natural yogurt and cut granola, fresh breads and a great cappuccino!
None
Hello Ovidio! Thank you for your kind words! We're glad to hear that our staff's care made your stay special, that our bed accommodated your needs, and that you enjoyed our breakfast. We look forward to welcoming you back! Best regards, Front Desk.
Hello Ovidio! Thank you for your kind words! We're glad to hear that our staff's care made your stay special, that our bed accommodated your needs, and that you enjoyed our breakfast. We look forward to welcoming you back! Best rega… Show more
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewVery good quality and reasonably priced. Great neighborhood, right in the middle of palermo.
Hello Stephen! Thank you for sharing your experience with us! We're glad to know you enjoyed your stay and the location. We're looking forward to welcoming you back soon. Best wishes, Front Desk.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewIt's a beautiful little hotel and very well located in the heart of Palermo Soho. The rooms are quite small and so is the bathroom, but it's a great place to stay if you enjoy spending time outside the hotel. There is little room for hanging out, but there are many cafés and restaurants in the area. The staff is super sweet and helpful, I would always recommend this place especially for couples.
Our room was located with view over the inside roof, so there is not much view and it makes the room a bit dark. Perhaps other rooms have more of a view.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in January 2025
Verified reviewReviewed: 5 March 2025 · Stayed in January 2025
Verified reviewLocation and breakfast were great, and the staff were all wonderful. Bottle of sparkling wine for our honeymoon was a really nice touch.
The room was a little darker than the photos made it out to be. The garden was nice but could have done with a couple of loungers / comfy chairs maybe. No bar to sit and relax at.
Dear Holly, Thank you for sharing your thoughts about your stay with us. We're sorry to hear that our room didn't quite meet your expectations. We appreciate your honesty and will review our options to improve. We hope to welcome both of you back soon! Best wishes, Front Desk.
Dear Holly, Thank you for sharing your thoughts about your stay with us. We're sorry to hear that our room didn't quite meet your expectations. We appreciate your honesty and will review our options to improve. We hope to welcome b… Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewWe loved the location and friendly service. The breakfast was also good. The room was comfortable.
The room was a bit basic with no kettle. No lift although only one floor up.
Dear Mark, Thank you for your review. We're sorry that our room didn't meet your expectations, and we apologize for any disappointment. We take all feedback seriously and will use it to improve our amenities and services. We hope to have the opportunity to have you back. Best regards, Mora Garrido Front Desk.
Dear Mark, Thank you for your review. We're sorry that our room didn't meet your expectations, and we apologize for any disappointment. We take all feedback seriously and will use it to improve our amenities and services. We hope t… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewStaff was super helpful, we were mainly in touch with Thomas and he helped us organise airport transfers before arrival and made good recommendations for our visit there, super attentive to our needs.
Dear Anne, We wanted to sincerely thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and that our staff were friendly and attentive. We value your opinion and look forward to welcoming you back to our hotel. Best regards, Mora Garrido Front Desk.
Dear Anne, We wanted to sincerely thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and that our staff were friendly and attentive. We value your opinion and look forwar… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewI loved the breakfast. It was SO GOOD. Staff was nice, the beds were comfy, nice large bathroom size.
The fan in the bathroom is very loud. But it wasn’t the worst. I didn’t realize our window was a bit open and a mosquito came in, otherwise it was secure.
Dear Victoria, We would like to apologise for the inconvinience you experienced during your stay. We appreciate your feedback and thank you for your nice words about our staff and facilities. We hope to have the opportunity to welcome you back again. Best wishes, Mora Garrido Front Desk.
Dear Victoria, We would like to apologise for the inconvinience you experienced during your stay. We appreciate your feedback and thank you for your nice words about our staff and facilities. We hope to have the opportunity to welcome you … Show more
Reviewed: 9 February 2025 · Stayed in January 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThe location! The rooms were spacious.
There is no sound proofing and we could hear noises till 3 am. There is a bar closeby perhaps ! The bed was uncomfortable!
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewAll were very good, very tasty breakfast and very nice staff.
The room a bit small but we enjoyed to be there.
Hello Ira! Thank you for your feedback. We're pleased you enjoyed our berakfast and your stay despite the room size being smaller tjan expected. We'll use your review to improve. We look forward to welcoming you back. Sincerely, Front Desk.
Hello Ira! Thank you for your feedback. We're pleased you enjoyed our berakfast and your stay despite the room size being smaller tjan expected. We'll use your review to improve. We look forward to welcoming you back. Sincerely, Fro… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified review