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Reviews of Grand Hotel & Spa Tirana 4 stars

Ismail Qemali Str, Building No 11, 1000 Tirana, Albania

#230 of 331 hotels in Tirana

Guests' Choice

Review score

Based on 115 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 20 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air-conditioning in the room was very bed. Also, I expected much more from spa and pool, pool is very small. The spa and pool area was not very clean. All sauna is availability only per request and paid separately.

    The location of the hotel is perfect. Rooms are very clean and comfortable. Breakfast is also very good and everything was very tasty and there were different varieties of food for everyone. The stuff of the hotel is very friendly and always at your service.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location and staff

    Great staff, Clean rooms good brekfast and Best reception officer Heggi

    Stayed in July 2025

  • Reviewed: 14 August 2025

    8.0
    Comfortable and well located.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Shower gel in dispenser in the shower was empty. They provided small bottles after reminding twice. Breakfast spread is bit limited.

    Staff is friendly. Ladies at reception are particularly helpful. Room size and furnishings are good.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very good
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 31 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning staff stole some money I put inside clothes

    Great location

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Nice find
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fabulous location. Old style but functional. Good parking.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    had a great stay and the staff was very helpful.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights

    maybe will take time but rooms needs to be refreshed little bit, overall the hotel has the advantage to be very much central.

    super comfortable position, downtown located.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast at 9 am was missing a lot of things, the trays were empty, no one was refilling them at least while I was having breakfast.. The coffe was cold. The reception did not gave us information about the hotel, we had to ask everytime.

    The location was good in the city center. Pretty old facilities. Clean place. Comfortable bed

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Highly recommended
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room is always clean and the staff is willing to help at anytime.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    9.0
    High-quality business hotel in the heart of Tirana
    • Business trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Noisy construction next-door. Low quality filter café.

    Very kind staff, especially Hegi at the front desk. She was very kind and tried to help in any possible way. Clean and comfortable rooms. Good pool and hammam. Nice parking and electric car charge possibility in the closed yard.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy room and good breakfast. Gym was surprisingly well appointed.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Great little hotel in the middle of Tirana
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location was perfect in the center of Tirana .

    Friendly and helpful staff . Extremely clean , loved the hotel’s old style charm .

    Stayed in May 2025

  • Reviewed: 19 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Gym is very outdated with treadmills abruptly stopping

    Good location

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Great location and service.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning unit in my room did not work and it was not very comfortable due to that on the days it was hot. They did try and sort it but unfortunately not helpful.

    Great location, very friendly staff and good service.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is clean, the breakfast is excellent, and the location is for 10!

    Stayed in May 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The beds were a little bit too high (not like the normal beds you see everywhere), for me it worked but for someone else they might not. The atmosphere in the pool area was warm and comfy but the water in the pool was a little bit cold. Would be nice if it was warmer.

    I loved the experience all in all. The breakfast was decent although it didn't have a great variety. The location is as central as it gets, in "the blloku" neighbourhood and close the Pyramid of Tirana.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn't like that smoking was allowed inside the hotel. Even if it was not permitted in the rooms, the smell is everywhere: in the reception, bar, restaurant and even in the rooms :-( It was possible to make tee in the room but not coffee, which would have been nice!

    Nice location, close to the city.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We didn’t like the cigarette smell in reception but it was because it’s next to the bar where people are allow to smoke. I don’t think it’s something that can be changed; luckily no other area of the hotel has this issue .

    We love the hotel ; superb location ; friendly and efficient staff ; great breakfast . Plenty of great restaurants and shops nearby. Pool was nice and also the gym ; good new equipment .

    Stayed in March 2025

  • Reviewed: 20 September 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower temperature was either scolding hot or cold. Parking limited in spots, noise level is high if your room is on the street. Noise is from city traffic.

    Staff were great, bed was comfortable, breakfast was good, free parking was nice.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Generally it is not bad accomodation but you could probably get better deals in Tirana for the price
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    The SPA is closed (it does not seem to be under reconstruction - just nobody takes care of it). The gym is open but all the machines are broken and nobody obviously maintains it.

    The rooms, staff and the breakfast were ok but not amazing. The hotel seemed generally clean. The location is great.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Perfect stay in Tirana
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Fantastisc beds, clean and nice rooms. Aercondition perfect. Good location, close to centrum.

    Stayed in September 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Nice, helpfull and simpatic hotel staff. Specially Joxi, Beniamin and morning recepcion girl.

    Stayed in August 2024

  • Reviewed: 29 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location is central and you can roam in the city comfortably. Everything is in walking distance. The staff were very friendly and accommodating.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Definitely a place to recommend!
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights

    I would have preferred to be told that they are restructuring the hotel- this is a fourstars Hotel . It is normal for the hotel to conduct work, and it is correct to tell customers this. Although the workers were very silent, reconstructions were still running, and on Friday afternoon at 16.30 hrs, it was impossible to get a nap.

    Excellent staff ( especially the receptionist ladies, Xhovana and Sidorela)! Excellent location! The price is very good. Breakfast is with fresh-made products and a variety of assortments. The rooms were clean but still dusty, as they were running restructurings/reconstructions on any floor.

    Stayed in June 2024

Showing 1 – 25

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