Reviews of Hotel Vivas 4 stars

Pool and location

We had a back room looking onto a car park not a beach view room.

pool

Great location, nice girl at reception, great view from the balcony, reasonable price, sunbeds and umbrellas included.

poor basic breakfast, no kettle in the room. You are approached with the orders what to do, what not to do, what is forbidden from the very beginning. Cleaning is poor, in fact it does not exist, they just change the towels and sometimes not even give you back the same number of towels. We saw cleaning staff to play on the phone on guest ´s bed. I have never seen at 4 star hotel cleaning self service after breakfast. Noone came to clean the table, staff was expecting you to do that whilst staff was just standing there.

Staff were so nice and friendly

Same food menu all through the days I stayed

Everything was top tier

as for the hotel itself, let it be a 7, the breakfast was a little poorer, they don't have napkins and some other things need to be fixed, but the main thing is kindness. the girl who was at the reception was very rude, unapproachable, she doesn't know how to say thank you or sorry. she gives us a room that has not been cleaned when I asked for another one she was so rude that she even started arguing with me and again she gives me a room where the cleaners are still cleaning so we had to wait. all in all, there are better hotels, I would not return to this one.

Extremely clean and well-maintained pool. Big compliments to the young man who works at the pool.

Very bad internet connection, TV in the room has 10 domestic channels, none for people from other language areas.

Its was dirty, the personell was rude, the bed was bad, and the breakfast wad horrible. Everything with this hotell was bad. We was suppost to stay for 5 days, but we left after one night, didnt get any refund. And i have sent a message to the hotel without getting an answar. STAY AWAY

The hotel is on the seaside with semi private beachbeds (a guy asked our room number on the first day, then gave us beachbeds every day) The staff was very nice, the breakfast was plenty

The rooms could have been cleaner. The bathroom is not as modern as the rest of the rooms

The hotel is not considered four stars, it is in fact no more than one star due to several defects and negative things in it, which are: 1- The cleanliness is not good, the rooms are not cleaned despite the sign “please clean the room” and the towels are not changed even though I asked to change them, they gave me torn towels. 2- The room had insects and I informed the staff and they said it was normal. And The internet was very bad in rooms . 3- The breakfast is not varied and if you go down before the end of the time you will not find food. 4- When I arrived at the hotel at 3 AM there was no employee who spoke English. We spoke with him signs so he could understand what I wanted. 5- Some employees treated us rudely no respect . 6- The prices are not commensurate with this hotel. I paid more than 800 euros for a very small room and I tried repeatedly to change it, but they did not agree. It is impossible for me to return to this hotel and I do not recommend it to anyone. 👎🏻👎🏻👎🏻

The hotel is not considered four stars, it is in fact no more than one star due to several defects and negative things in it, which are: 1- The cleanliness is not good, the rooms are not cleaned despite the sign “please clean the room” and the towels are not changed even though I asked to change them, they gave me torn towels. 2- The room had insects and I informed the staff and they said it was normal. And The internet was very bad in rooms . 3- The breakfast is not varied and if you go down before the end of the time you will not find food. 4- When I arrived at the hotel at 3 AM there was no employee who spoke English. We spoke with him signs so he could understand what I wanted. 5- Some employees treated us rudely no respect . 6- The prices are not commensurate with this hotel. I paid more than 800 euros for a very small room and I tried repeatedly to change it, but they did not agree. It is impossible for me to return to this hotel and I do not recommend it to anyone. 👎🏻👎🏻👎🏻

The hotel is located right by the beach, separated only by a pedestrian promenade. The beach service was excellent, with plenty of new sunbeds and umbrellas available. The gentleman in charge of the beach service immediately helped set up the sunbeds and umbrellas. The water was a bit cloudy, but pleasantly warm. The rooms were clean upon our arrival, but during our 4-day stay they were not cleaned at all.

The rooms are in need of renovation, especially the bathroom. During our 4-day stay, the towels were changed only once, but the room was never cleaned. This is certainly not the 4-star standard I am used to. In the bathroom, there was only a single sachet of shampoo. Breakfast was filling, but there were absolutely no fruits, even though it was the season for watermelons and peaches. The man in charge of the pool area was unfriendly. I used the pool only once and for a short time, but I felt like an intruder there. The showers, toilets, and the stairs leading to the pool were dirty.

Location, reception, food, big room

Not good wi fi, not sea view from family room 1 st floor

The reception was pleasant. Since we arrived at night, we were advised to rest and deal with the formalities in the morning. Booking said that family rooms are on the upper floors, but we got a room on the 2nd floor. But the sea view is also beautiful on the 2nd floor. The room and bathroom are very large and comfortable. The wifi is fast enough to upload videos but too slow to watch movies. Beach chairs are free but towels are not provided. There was a good guard on the beach who kept an eye on things and chased the vendors away. Check-out is very early at 10:30 a.m. But you are allowed to stay on the hotel grounds for the whole day.

There were 3 of us in the room but often only 2 towels were left. We got more from the reception. In the pool area you are directed to wash before swimming, but the shower only has ice-cold water and the washroom is very outdated and dirty. Breakfast is poor. 100% the same food every day. No fruit or fresh juice. Only jam for dessert. In the morning you could fill your water bottle from the water dispenser, but during the day this option is not available. The bed mattress was so worn out that it was hard to sleep in the hole and felt like you were falling out of bed.

The location by the sea front is of course very nice.

The bathrooms are not 4 stars at all and a breakfast buffet without fresh fruits, in Albnia!

The beautiful view of the sea.

Breakfast is served until 9:30. They will almost certainly take your plate away if you haven't finished. They forbid you from bringing water into the room, while the tap water is not drinkable. They don't speak English at the bar, or hardly at all.

Location

Rooms are very small Old design Breakfast is not good

one of the cleaning boys shouted at me. he was cleaning the pool at 6:02 pm. i wanted to go in because it wasn't locked. he showed me that i'm not normal