Reviews of The First Collection Dubai Business Bay 4 stars

Dear Ojala, Your kind words have left us delighted. It brings us immense joy to know that our housekeeping team, particularly Shafik, Swepan, and Lyka, provided you with an exceptional service. They indeed epitomize the spirit of hospitality that The First Collection Business Bay is known for. Your description of the warm, welcoming touches, such as the towel design and heartfelt note, truly exemplifies the level of care and detail we aspire to provide all our guests. It is rewarding to hear that these gestures added a special touch to your stay and made it more memorable. We truly value your appreciation of our housekeeping team's creativity, thoughtfulness, and pride in their work. It is our constant endeavor to make all our guests feel right at home, and we are glad we could achieve this during your stay. Looking forward to welcoming you back for another wonderful stay. Kind Regards, Greg Moses Cluster General Manager

Dear Ojala, Your kind words have left us delighted. It brings us immense joy to know that our housekeeping team, particularly Shafik, Swepan, and Lyka, provided you with an exceptional service. They indeed epitomize the spirit of hospitali… Show more

Dear Jemma, Your kind words about our prime location, comfortable rooms, friendly staff, and delicious breakfast truly made our day. We are delighted to hear that you enjoyed these aspects of your stay at The First Collection Business Bay. In regards to the noise around the pool, we understand that peace and tranquility are important parts of a relaxing stay. Please accept our apologies for any disruption caused by the construction work. We hope that this did not greatly diminish your overall experience with us. Our hotel's location in the vibrant Business Bay of Dubai offers a unique blend of city life and scenic views. We are indeed blessed to be situated near iconic landmarks such as the Dubai Mall and Burj Khalifa. We look forward to welcoming you back for another memorable stay. Kind Regards, Greg Moses Cluster General Manager

Dear Jemma, Your kind words about our prime location, comfortable rooms, friendly staff, and delicious breakfast truly made our day. We are delighted to hear that you enjoyed these aspects of your stay at The First Collection Business Bay.… Show more

Dear Asanache, It’s wonderful to hear that you found our pool and spacious rooms to your liking, and that our breakfast offerings met your expectations. We aim to provide a comfortable and enjoyable experience for all our guests at The First Collection Business Bay. We take note of the points you raised regarding the pool hours, the breakfast area, and the elevator wait time. These are indeed valuable insights that help us understand the areas where we can further improve. Once again, thank you for sharing your thoughts. We look forward to welcoming you back and providing an even more impressive experience during your next stay. Kind Regards, Greg Moses Cluster General Manager

Dear Asanache, It’s wonderful to hear that you found our pool and spacious rooms to your liking, and that our breakfast offerings met your expectations. We aim to provide a comfortable and enjoyable experience for all our guests at The Fir… Show more

Dear Mr. Carlos Gerardo, Your recent feedback has been noted, particularly your thoughts on our breakfast menu. It is unfortunate to hear that you found the repetition of our breakfast menu less than satisfactory during your stay. We take our guests' dining experience seriously and understand the importance of variety, especially for longer stays. Your commendation of our staff and facilities is greatly appreciated, and we are glad to hear that this aspect of your stay at The First Collection Business Bay was enjoyable. Your feedback is instrumental in allowing us to continually improve our services and provide an exceptional experience for all our guests. We are currently in the process of enhancing our breakfast offerings to cater to a wider range of tastes and preferences. We aim to strike a balance between maintaining the quality of our meals and introducing a more diverse selection. We look forward to welcoming you back soon, and we hope that our efforts to enhance our breakfast menu will contribute to a more fulfilling stay in the future. Warm Regards, Greg Moses Cluster General Manager

Dear Mr. Carlos Gerardo, Your recent feedback has been noted, particularly your thoughts on our breakfast menu. It is unfortunate to hear that you found the repetition of our breakfast menu less than satisfactory during your stay. We take … Show more

Dear Barbara, Your positive review of The First Collection Business Bay is greatly appreciated. It's heartening to know you found our hotel to your liking, and that our staff were able to assist you effectively. Our location in Dubai’s vibrant Business Bay is indeed a feature we are proud of, providing our guests with prime accessibility to iconic landmarks. And yes, the beautiful view from our 25-metre swimming pool overlooking Downtown Dubai is a sight to behold. Your recommendation serves as a testament to our commitment to providing excellent services and experiences. We look forward to welcoming you back on your next visit. Kind Regards, Greg Moses Cluster General Manager

Dear Barbara, Your positive review of The First Collection Business Bay is greatly appreciated. It's heartening to know you found our hotel to your liking, and that our staff were able to assist you effectively. Our location in Dubai’s vi… Show more

Dear John, It's delightful to know your stay at The First Collection Business Bay left a positive impression. We are thrilled to hear that you found our team professional and helpful, and that you enjoyed the diverse breakfast options. We take pride in our clean and comfortable rooms, and we're glad to know this added to your satisfaction. However, we understand that our location might not have been as convenient as you expected. For future visits, please note that we do offer complimentary shuttle services and can assist with arranging local transportation options like taxis or ride-sharing services to help our guests explore the city with ease. This way, you can enjoy Dubai's remarkable attractions, such as the Mall of Dubai and the Burj Khalifa, conveniently. We look forward to welcoming you back in the near future for another memorable stay. Kind Regards, Greg Moses Cluster General Manager

Dear John, It's delightful to know your stay at The First Collection Business Bay left a positive impression. We are thrilled to hear that you found our team professional and helpful, and that you enjoyed the diverse breakfast options. We … Show more

Dear Sahar, Your feedback is greatly appreciated and it is through such comments we can work to improve our services. We are glad to hear that you found our location to be convenient. However, it is disappointing to learn that some aspects of your visit did not meet with your satisfaction. Our utmost aim is to provide a comfortable and enjoyable stay to our guests, and we regret that we did not succeed in achieving this during your stay. Concerning the slow service and the condition of the rooms, we are dedicated to maintaining high standards of comfort and service, and it is unfortunate that we fell short in this instance. We will surely take the necessary actions to investigate the matter. As for the unpleasant smell in the parking area, we understand how this could negatively impact your overall experience. Rest assured, we are committed to rectifying this issue. Once again, we value your comments and they will be used constructively to enhance our guest experience. We hope for an opportunity to serve you better in future. Kind Regards, Greg Moses Cluster General Manager

Dear Sahar, Your feedback is greatly appreciated and it is through such comments we can work to improve our services. We are glad to hear that you found our location to be convenient. However, it is disappointing to learn that some aspect… Show more