7.6

Reviews of The Address Residence Fujairah

The address residence Fujairah G2001, building B,, Fujairah, United Arab Emirates

  • Tania

    Reviewed: 24 November 2024 · Stayed in November 2024

    Verified review

    Location and accessibility

    The worn out and very poor attention to details. Both bathrooms are broken - the walls are all marked and scratched. Outside seating had missing cover. Was not deep cleaned, you can tell from the black dusty corners

    Property response:

    Thank you for the review, all issues were rectified, apartment were renovated today and ready.

    The Address Residence Fujairah
    24 November 2024
  • Abdulrahman

    Reviewed: 19 October 2024 · Stayed in September 2024

    Verified review
  • Yassine

    Reviewed: 16 April 2024 · Stayed in April 2024

    Verified review

    The apartment is astonishing, amazing. Very clean, modern and equipped.

    They could have included at least breakfast in the package since there is not much around. Also, the pool area is small for the amount of guests on peak times, and the sun shades are easily falling with little wind.

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  • Aysha

    Reviewed: 12 November 2023 · Stayed in October 2023

    Verified review

    Clean and spacious rooms. Perfect location and amazing customer service.

    -

  • Riaz

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review

    Excellent property . Good location.

    I had booked a villa, but what I got was an apartment. Basic items like tea bags, sugar etc was missing. We were provided just 4 small bottles of water (for a family of 4) and anything above was chargeable. Even the next day, nobody comes to replenish it! We were told that for anything we need, we need to call the owner of the apartment directly. We called for the tea bags, but we got it the next day after much complaining! Nobody comes to replace the used bath towels. No cleaning of the rooms either. The garbage has to be disposed ourselves. When we called the “owner” of the property she told us that the next cleaning will be done only once we check out! Another thing which we found strange was about the card keys; we were handed over 2 card keys with a caution: if you lose it it’s chargeable at AED 100 per card! This card is something which can be activated/renewed,right at the reception area in all the hotels I have stayed so far. Even if it’s lost/damaged, a new one could be created instantly upon request at the reception counter. The property was supposed to be with 5 star facilities but in our experience even a 3 star hotel apartment has served us far better than this one!!!

    Property response:

    Mr. Riaz, You where confused and viewed another property in different project. And booked with us in hotel apartment! All required needs were provided for you!! And no items were missing In apartment. Note that all hotel policies are unified in terms and conditions. Regards,

    Mr. Riaz, You where confused and viewed another property in different project. And booked with us in hotel apartment! All required needs were provided for you!! And no items were missing In apartment. Note that all hotel policies are unifi… Show more

    The Address Residence Fujairah
    6 November 2023
  • Lesley

    Reviewed: 30 October 2023 · Stayed in October 2023

    Verified review

    The resort was lovely with a choice of pools and its own beach. The staff around the pool were very attentive and polite as were the security staff at the apartments. We were able to order food to our apartment from the menu on the TV.

    The resort was quite remote and there weren't any decent supermarkets very near to buy food/drinks when we were self catering. The resort was quite expensive for food so we couldn't afford to eat there all the time. The apartment itself was nice. We booked it for 4 adults and 2 children as it was advertised as having one large double in one room and 2 small doubles in the other When we got there the 2 small doubles were singles and not suitable for 2 adults & 2 children. Fortunately our circumstances changed and only our son & 2 grandsons visited for one night with our son having to sleep in the single maid's room.

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  • Tajaldeen

    Reviewed: 9 July 2023 · Stayed in July 2023

    Verified review

    the location, the swimming pool , the private beach, cleanliness, decoration.

    noise from Nigbors by moving tables and chair.

  • 7.0 Good
    Lalaine

    Reviewed: 1 July 2023 · Stayed in June 2023

    Verified review

    The apartment itself

    Fire alam 3x in the middle of the night, no one of our request granted

  • Fabrice

    Reviewed: 22 June 2023 · Stayed in June 2023

    Verified review
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  • Anonymous

    Reviewed: 3 June 2023 · Stayed in May 2023

    Verified review
  • Tarek

    Reviewed: 2 April 2023 · Stayed in April 2023

    Verified review
  • Joanne

    Reviewed: 28 March 2023 · Stayed in March 2023

    Verified review

    The pool was nice but always crowded

    This was advertised as a three bedroom HOUSE It was a two bedroom apartment with an underserved maids room It was dirty to be honest The balcony/patio was filthy Lights we’re out in the kitchen It was made clear that any requests to staff were chargeable We asked for some ice and were told it was 45dhs a bag This is around £10 for a bag of frozen water It was not possible to cook in the kitchen because there were very few pans We went to the hotel for dinner on the first night and basically walked out as the food was inedible If you look at my history of reviews you will see I really rarely complain but just need to warn people Also if you scan this site the cost of a stay here varies by thousands of dirhams and the tax changes I know they are individually owned but surely there should be a consistent tax charge? we will not be returning

    Property response:

    Dear Madam, Thank you for the stay and concerns , kindly note that we are a hotel apartment, you can fell free to use the hotel facilities, but not responsible for hotel facilities service and restaurants issues, will try to send your concerns to them. Regarding the balcony cleaning issue, it was a rainy day and usually the cleaning team cleans before guests arrival. The apartment details were very clear and photo details available. All major dishes are available in the apartment. And ice will be provided in fridge in future. Thanks and best regards

    Dear Madam, Thank you for the stay and concerns , kindly note that we are a hotel apartment, you can fell free to use the hotel facilities, but not responsible for hotel facilities service and restaurants issues, will try to send your conc… Show more

    The Address Residence Fujairah
    28 March 2023
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  • Julian

    Reviewed: 16 March 2023 · Stayed in March 2023

    Verified review
  • Stefania

    Reviewed: 25 February 2023 · Stayed in January 2023

    Verified review

    The apartment itself is beautiful, large and very well maintained. Quality modern furnishings. We had a really great time.

    The only thing we did not pay attention to is that there are in fact 2 bedrooms + 1 maid room rather than 3 bedrooms as initially thought.

  • Amanda

    Reviewed: 15 February 2023 · Stayed in February 2023

    Verified review

    size, modern facilities , great staff

    property was fine, but as a tip, ensure toilet rolls are full and possibly add a spare roll for a family of your.

    Property response:

    Thank you, hope to see you again 🥰

    The Address Residence Fujairah
    15 February 2023
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  • Maryam

    Reviewed: 29 January 2023 · Stayed in January 2023

    Verified review

    beautiful apartment with a lovely view of the sea and mountains

    it was very cold in the apartment at night

    Property response:

    Thank you and come again

    The Address Residence Fujairah
    29 January 2023
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