Reviews of Pyramisa Hotel Apartments
P.O. Box 341745 Wadi AL Safa, Dubailand, Dubai, United Arab Emirates

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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation, staff, cleanliness, food
If they could provide a laundromat option and provide a beytwr variety in breakfast it would be nicer.if the balconies are glassed in they would really add value provodibg a wonderful sitout space.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything was good cleaning room service Everything +
Just an advice and i Would like to bring to the management notice 1105 balcony door is not good condition as there is construction goings-on its too noisy as of my visit end of august
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything was very good, Ahmed from the reception was very helpful and made sure we had an amazing stay
Nothing
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewService was good ( ahmed ) was very cooperative and helpful Receptionist ( joile ) was smiled person and helpful
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt looked new and relatively clean. Staff was the best part, they were really helpful and tentative.
Location was bad because there are construction works all around the hotel that start from 6 am and it was impossible to not hear it since they were starting foundation of the new buildings.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEvery thing is wonderful in this hotel, staff, rooms, facilities, food, view and hygiene. Special thank to Neelam and Jolly
Thank you so much for your wonderful feedback! We’re thrilled to know you enjoyed every aspect of your stay, from the rooms and facilities to the food and views. Your kind words about our hygiene and staff mean a lot, and we’ll be sure to share your special thanks with Neelam and Jolly. We look forward to welcoming you back again soon! Warm regards, Hotel Management
Thank you so much for your wonderful feedback! We’re thrilled to know you enjoyed every aspect of your stay, from the rooms and facilities to the food and views. Your kind words about our hygiene and staff mean a lot, and we’ll be sure to s… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat staff and great service
Dear Guest Thank you for your kind words. We’re delighted to hear that you enjoyed our staff and service. Your feedback means a lot to us, and we hope to welcome you back soon for another wonderful stay. Warm regards, Hotel Management
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIncredible room, great atmosphere, beautiful pool and gym. The staff services are excellent specially Jolly And Neelam
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your room, our facilities, and the overall atmosphere. Your kind words about our team, especially Jolly and Neelam, are greatly appreciated, and we will be sure to share them with the team. We look forward to welcoming you back for another memorable stay. Warm regards, Hotel Management
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your room, our facilities, and the overall atmosphere. Your kind words about our team, especially Jolly and Neelam, are greatly appreciated, and we will be sure… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was neat. Great service. Great amenities. Friendly staff Neelam Jolly Mahmoud Jack
Thank you for your kind words. We’re delighted to hear that you enjoyed our service, amenities, and the friendliness of our team, especially Neelam, Jolly, Mahmoud, and Jack. Your feedback is greatly appreciated and will be shared with them. We look forward to welcoming you back soon for another wonderful stay. Warm regards, Hotel Management
Thank you for your kind words. We’re delighted to hear that you enjoyed our service, amenities, and the friendliness of our team, especially Neelam, Jolly, Mahmoud, and Jack. Your feedback is greatly appreciated and will be shared with them… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewExceptional service from the time we arrived to when we left. Staff by the reception were amazing. Very attentive and friendly. All round, this stay was by far the best. Hanks to Neelam Jolly and Shafeek
Thank you so much for sharing your wonderful feedback. We are truly delighted to hear that your stay with us was exceptional from start to finish. Your kind words about our reception team, especially Neelam, Jolly, and Shafeek, mean a lot to us. We will be sure to share your appreciation with them, as it will surely make their day. It was our pleasure to have you with us, and we look forward to welcoming you back for another memorable stay. Warm regards, Hotel Management
Thank you so much for sharing your wonderful feedback. We are truly delighted to hear that your stay with us was exceptional from start to finish. Your kind words about our reception team, especially Neelam, Jolly, and Shafeek, mean a lot t… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything about this hotel was perfection. The staff were incredibly helpful with a WhatsApp number you could ask for "WhateverWhenever", the facilities were modern and beautiful, the room was spacious and stunningly designed, the pool was lush and the little details and special touches made all the difference each time the housekeeping staff cleaned the room. I want to thank Neelam For the upgrade and the beautiful service along with her team Jolly
Dear Valued Guest, Thank you so much for your review ! We are happy to hear that you had such a wonderful experience with us. It is great to know that the staff, facilities did a lasting impression. We will definitely share your appreciation with Neelam, Jolly, and the entire team. Look forward to welcoming you back soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you so much for your review ! We are happy to hear that you had such a wonderful experience with us. It is great to know that the staff, facilities did a lasting impression. We will definitely share your appreci… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing
Dear Valued Guest, Thank you for your review ! Hope you had an amazing stay. We would love you welcome you back again soon ! Best Regards, Hotel Management
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEvery part of the hotel was stunning. The staff really went above and beyond to make our stay amazing and the attention to detail was incredible. The all inclusive really was incredible value too. From reception Jolly Neelam to F&B htet Amardeep and chef Rocky and Housekeeping Abhai.
Dear Valued Guest, Thank you so much for your review ! We are happy to hear that you had such an amazing stay with us. It is great to know that the service of our staff, Jolly, Neelam, Htet, Amardeep, Chef Rocky, and Abhay made your stay special, We look forward to welcoming you back soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you so much for your review ! We are happy to hear that you had such an amazing stay with us. It is great to know that the service of our staff, Jolly, Neelam, Htet, Amardeep, Chef Rocky, and Abhay made your stay… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing facilities, modern functional spacious rooms. Great for families with the pools and gym. The thing I like the most was the warmest welcome, friendly and genuinely kind from Neelam. She always has the beautiful smile always and greeted us. Thanks to all the staff from Reception Jolly and Housekeeping Ibrahim.
Dear Valued Guest, Thank you so much for your review ! We are happy to hear you enjoyed the facilities and found the rooms comfortable and spacious. It is wonderful to know that Neelam, Jolly, and Ibrahim made your stay extra special with their warm and friendly service. Looking forward to welcoming you and your family again soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you so much for your review ! We are happy to hear you enjoyed the facilities and found the rooms comfortable and spacious. It is wonderful to know that Neelam, Jolly, and Ibrahim made your stay extra special wit… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat staff and great service
Dear Valued Guest, Thank you for your review ! We are glad you enjoyed the service and our team made a great impression. Hope to welcome you back soon ! Best Regards, Hotel Management
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything is good, the vibes , decorations.. this is my second time and inshaallah i will again and again come .. my favorite hotel…thanks to the staff Neelam and Jolly for their hospitality.
Dear Valued Guest, Thank you so much for your review ! It is great to be your favorite hotel and truly appreciate your continued support and for appreciating the service of Neelam, Jolly and the whole team. We look forward to welcoming you back again and again ! Best Regards, Hotel Management
Dear Valued Guest, Thank you so much for your review ! It is great to be your favorite hotel and truly appreciate your continued support and for appreciating the service of Neelam, Jolly and the whole team. We look forward to welcoming yo… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent stay and great service and good staff Jolly
Dear Valued Guest, Thank you for your review ! We are glad that you had an excellent stay and appreciated the service. Jolly will be happy to hear your appreciation. We hope to welcome you back soon ! Best Regards, Hotel Management
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFantastic service from the moment of arrival staff were excellent as were the facilities and location for where I required to go most of the time. Look forward to returning soon. Reception staff Neelam Jolly and Mahmoud very welcoming. Great service.
Dear Valued Guest, Thank you for your review ! We are happy to hear that you enjoyed the service, facilities and convenient location. Neelam, Jolly and Mahmoud will be happy to know that their service been appreciated. We look forward to welcoming you back soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you for your review ! We are happy to hear that you enjoyed the service, facilities and convenient location. Neelam, Jolly and Mahmoud will be happy to know that their service been appreciated. We look forward t… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewMagnificent hotel and great service. Huge shout out to the team specially Jolly for her extra miles
Dear Valued Guest, Thank you for your review ! We are happy that you had a great experience with us. Jolly will be glad to hear your appreciation. We look forward to welcoming you back again ! Best Regards, Hotel Management
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHad a wonderful stay at the hotel clean rooms, excellent service, and a warm atmosphere throughout. Special thanks to Shafeek Jolly and Ahmed at the reception for his exceptional performances.
Dear Valued Guest, Thank you so much for your review ! We are happy to hear that you had a wonderful stay and enjoyed the clean rooms, excellent service and warm atmosphere and also for recognizing Shafeek, Jolly, and Ahmed's great guest services. We look forward to welcoming you back soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you so much for your review ! We are happy to hear that you had a wonderful stay and enjoyed the clean rooms, excellent service and warm atmosphere and also for recognizing Shafeek, Jolly, and Ahmed's great gu… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. Staff all amazing, they go above and beyond, room very clean, bed comfortable and good location. Jolly was very personalized and great hospitality was provided.
Dear Valued Guest, Thank you for your review ! We are glad to hear that everything was perfect during your stay. It is great to know you appreciated the clean room, comfortable bed and our convenient location. Thank you for highlighting Jolly's guests services. We hope to welcome you back soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you for your review ! We are glad to hear that everything was perfect during your stay. It is great to know you appreciated the clean room, comfortable bed and our convenient location. Thank you for highlighting… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff were so helpful in every area of the hotel especially Jolly in reception and Ms Neelam for moving the room.
Dear Valued Guest, Thank you for your reply ! We are glad that our team was able to assist you throughout your stay and for appreciating the service of Jolly and Ms. Neelam. We look forward to welcoming you again soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you for your reply ! We are glad that our team was able to assist you throughout your stay and for appreciating the service of Jolly and Ms. Neelam. We look forward to welcoming you again soon ! Best Regards, Hot… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff were so helpful in every area of the hotel especially Jolly and Neelam in reception and Amardeep and Siyam in the restaurant, they made my stay very relaxed. Not to forget to shout out for Ibrahim and Nazrul. It has always been a pleasure to be there.
Dear Valued Guest, Thank you for your review ! We are happy to hear that our team made your stay relaxed and enjoyable. Your compliments for Jolly, Neelam, Amardeep, Siyam, Ibrahim, and Nazrul is truly appreciated. It is always a pleasure to have you with us, and we look forward to welcoming you back again soon ! Best Regards, Hotel Management
Dear Valued Guest, Thank you for your review ! We are happy to hear that our team made your stay relaxed and enjoyable. Your compliments for Jolly, Neelam, Amardeep, Siyam, Ibrahim, and Nazrul is truly appreciated. It is always a pleasur… Show more