All was good

Stayed in August 2025

They don’t have early checking in even u booked for 4 nights

Location

Stayed in August 2025

Check in process was taken a time

Location, cleaned, house keeping were perfect

Stayed in August 2025

Nothing in my mind .

I liked most the proficient stuff has the hotel especially Mis eveie , was so proficient in her work and very kind to all customers, I thank her too much .

Stayed in August 2025

NA

NA

Stayed in July 2025

The valet service was really bad, I understand that weather is bad and they aren’t allowed to stand outside but I don’t need to watch up to the valet person in charge to hand my keys over to him. It beats whole person of assigning a valet in charge.

Great Facility

Stayed in July 2025

The bed small

Every thing good

Stayed in August 2025

Nothing

Staff very welcoming

Stayed in July 2025

Nothing, everything was great

Clean, good food, great staff

Stayed in July 2025

Nice breakfast buffet. The hotel stAff is exeptional esp ms. Mateo. She is very helpful. The hotel is clean

Stayed in July 2025

N/a

Very conveniently located, spacious and comfortable rooms, very clean and great service

Stayed in July 2025

House keeping service with faisar and the relation very good in service

Stayed in June 2025

Decent Hotel with a nice view

Stayed in July 2025

Behavior of Valet Staff. Least bothered of customer's who are arriving.

Facilities, Value for Money.

Stayed in June 2025

Valet and reception are a little noncaring.

Clean hotel, nice breakfast buffet. Family orientated

Stayed in June 2025

Parking service is overcrowded and slow. Breakfast is nice just not much options for someone with medical conditions.

Comfortable, clean and good location.

Stayed in June 2025

Na.

Location....staff very friendly...room very clean...good wifi

Stayed in June 2025

Less buffet itmes

Cleanness of the property

Stayed in June 2025

All good

Big spacious rooms, clean and the stuff are very friendly. I enjoyed the tasty breakfast in my room in front of the canal. Everytime i visit AD this is the hotel i go to.

Stayed in June 2025

The swimming pool is a bit on the smaller side, but overall, everything else was excellent. Looking forward to coming back!

I had a truly wonderful experience during my stay at Pearl Rotana Capital Centre. The hotel offers a perfect blend of comfort, cleanliness, and professional service and Gym. Every detail, from the spacious rooms to the welcoming atmosphere, made my stay feel special. A heartfelt thank you to “Elena” from Customer Service, whose gentle and classy manner stood out from the moment we met. Her charming laughter and graceful approach could melt away any issue, even before it arose. She added a genuine touch of hospitality that elevated the entire experience. Looking forward to returning again. Highly recommended for both business and leisure stays in Abu Dhabi

Stayed in June 2025

While the stay was exceptional overall, I was disappointed that there is no shuttle service to downtown Abu Dhabi, which is unacceptable for ANY five-star hotel. Also, the Yas Island shuttle bus passes only at 10 AM next to the hotel and leaves Yas Island at 6 PM. The attractions in Yas Island are open between 10 AM–6 PM! That means that if you are to take the shuttle bus to Yas Island, you will need to sacrifice time from the attractions because you arrive after they open and must leave before they close. Additionally, the Yas Island shuttle bus only takes you (for free) if you have a ticket to any of the attractions there. There is a supermarket that serves food at the opposite side of the road which is medium to expensive prices, but they seem cheap when compared to the hotel's very expensive prices for dinner options (e.g. AED 60 for the dinner buffet). Don’t get me wrong: the staff working at the kitchen and on service are amazing. The staff in Pearl Rotana in general is perfect for a five-star hotel. One more important point: there is no airport shuttle service provided by the hotel. For an international guest arriving at midnight or very early morning, this lack of convenience is not aligned with five-star standards and should be seriously considered as an improvement. Also, before my arrival, there was a stressful situation due to a delay from Booking.com in forwarding the payment. Despite the fact that I sent proof showing the balance had been deducted from my credit card, the hotel had not received confirmation and could not hold the reservation. I understand that I booked literally last minute (on the same date of arrival), but this added unnecessary anxiety. Thankfully, I contacted the hotel directly and Ms. Harleen from Reservations handled the matter with great professionalism and reassurance. Because of her help, everything was resolved swiftly and my check-in was ultimately smooth.

⭐️⭐️⭐️⭐️⭐️ A Seamless, Elegant Stay – Highly Recommended My stay at Pearl Rotana was absolutely exceptional. The room was pristine and beautifully equipped with everything I needed — a king-size bed, a cozy sofa, a fully stocked minibar, and a coffee/tea station with milk, sugar, and more. The bathroom was modern, spotless, and included thoughtful amenities like makeup towels and daily fresh linens. The design was tasteful, with elegant touches like illuminated mirrors and vibrant wall art. Housekeeping was impeccable — discreet, efficient, and reliable. I also appreciated the ironing station and robe provided. Breakfast was delicious and varied, leaving me fully satisfied every morning. Every corner of the hotel reflected comfort and care, and the front desk staff (especially Faith) handled everything with grace, including my minibar arrangements. Truly, Pearl Rotana offers five-star comfort with warm hospitality — I look forward to returning. – Dimitris Charalambous (Cyprus)

Stayed in June 2025

Nothing.

Everything. The hotel is clean, quiet, with new furniture. If you want to go to the ADNEC Exhibition Hall then this hotel is immediately next to the Hall. It is around 2 minutes by walking. The breakfast was amazing with great variety. I was really comfortable in this hotel. I will definitely come back if I have the chance.

Stayed in May 2025

Never disappoint me . Service and staff were always and still very good . Wanna thank Mr. Haroun for his prompt service and response ( from room service team )

Stayed in May 2025

All was good

Clean, quiet amazing staff and great location

Stayed in May 2025