Reviews of One&Only Royal Mirage Resort Dubai 5 stars
King Salman bin Abdulaziz Al Saud St, Al Sufouh, Dubai, United Arab Emirates
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Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewAmazing facilities , no faults at all? Staff went above and beyond with all big and little things , beautiful room! Worth every cent
N/A
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewNice rooms and general areas, including pool area. Staff was very helpful at all times and breakfast was great. Would definitely go again.
The extra bed in the room for our daughter wasn't the greatest.
Dear Valued Guest, Thank you so much for taking the time to share your experience with us and for your wonderful ratings, following your recent stay with us at One&Only Royal Mirage. We are especially glad to hear that you enjoyed our rooms, pool area, breakfast, and the service from our team, your kind words truly mean a lot to us. We appreciate your honest feedback regarding the extra bed for your daughter. We are always looking for ways to improve comfort for all our guests, and your comment has been noted so we can explore better options in the future. We would be absolutely delighted to welcome you back on your next visit! Warm regards, Management Team One&Only Royal Mirage
Dear Valued Guest, Thank you so much for taking the time to share your experience with us and for your wonderful ratings, following your recent stay with us at One&Only Royal Mirage. We are especially glad to hear that you enjoyed our … Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery clean Nice firewood, a lot of green, a lot of versatility
We had a compliment of chocolate, but in the end we were told that we had to pay it 40 dirhams The chocolate was left on top, not in the mini bar, but....
Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know you enjoyed the cleanliness, greenery, and atmosphere of our resort. We regret the misunderstanding regarding the chocolate, and your comments have been shared with the team to ensure clarity for our guests in the future. We hope to have the opportunity to provide a better experience in the future. Warm regards, Management Team One&Only Royal Mirage
Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know you enjoyed the cleanliness, greenery, and atmosphere of our resort. We regret the misunderstanding regarding the chocolate, and your comments have been shared … Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewEverything
There was no mini market, there was no water hose in the toilet room and they solved it immediately
Dear Valued Guest, Thank you so much for your wonderful review, following your recent stay at One&Only Royal Mirage. We are truly delighted to hear that you loved your stay and appreciated our staff, cleanliness, location, and overall comfort. We also appreciate you mentioning the initial concerns about the mini market and the water hose and we are glad we were able to resolve them promptly to your satisfaction. Your feedback helps us continuously improve our services for all our guests. We hope to have the pleasure of welcoming you back again soon! Warm regards, Management Team One&Only Royal Mirage
Dear Valued Guest, Thank you so much for your wonderful review, following your recent stay at One&Only Royal Mirage. We are truly delighted to hear that you loved your stay and appreciated our staff, cleanliness, location, and overall … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHotel has a great territory Pool and beach are both stunning Rooms are spacious Hotel team is fiendly and helpful
The hotel is a bit old, certain details could be upgraded/elevated Beverage is too expensive
Dear Valued Guest, Thank you so much for taking the time to share your feedback, and for your excellent rating, following your recent stay at One&Only Royal Mirage. We are delighted to hear that you enjoyed your summer staycation with us, especially the spacious rooms, beautiful pool and beach, and the helpfulness of our team. It’s always rewarding to know that our guests have a relaxing and memorable experience. We also appreciate your honest comments regarding the areas for improvement. We are continuously working on upgrades and enhancements to the property, and your suggestions are very helpful in guiding those efforts. We have also noted your feedback about beverage pricing and will be reviewing it with our team. We hope to welcome you back for another relaxing stay in the near future! Warm regards, Management Team One&Only Royal Mirage Warm regards,
Dear Valued Guest, Thank you so much for taking the time to share your feedback, and for your excellent rating, following your recent stay at One&Only Royal Mirage. We are delighted to hear that you enjoyed your summer staycation with… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt was all wonderful. The breakfast was delicious, friendly staff, lovely pool and grounds. and the extra touches- marking my husband's birthday, cooling spray at the pool, evening drinks.
Nothing
Dear Valued Guest, Thank you for your lovely feedback. We are delighted you enjoyed the breakfast, pool, and special touches during your stay, especially for your husband’s birthday. It’s wonderful to know our team helped make your visit so memorable, and we look forward to welcoming you back soon. Best regards, Management Team One&Only Royal Mirage, Dubai
Dear Valued Guest, Thank you for your lovely feedback. We are delighted you enjoyed the breakfast, pool, and special touches during your stay, especially for your husband’s birthday. It’s wonderful to know our team helped make your visit s… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewEverything is close
The cleaning always late The sea quality of water smell bad and dirty
Dear Valued Guest, Thank you for sharing your feedback. We are pleased you enjoyed our convenient location. At the same time, we regret to hear about the delay in housekeeping service and your impression of the sea water. Please be assured we are addressing the housekeeping timeliness with our team, and while sea conditions are naturally variable, we do monitor the beach closely to maintain the highest possible standards. Best Regards, Management Team One&Only Royal Mirage
Dear Valued Guest, Thank you for sharing your feedback. We are pleased you enjoyed our convenient location. At the same time, we regret to hear about the delay in housekeeping service and your impression of the sea water. Please be assure… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation, design, broad expanse of beach and beautful/timeless design. Staff were very accommodating and free waterpark & early/late checkouts we’re a welcome treat! We were well treated and anniversary cards and cake in the room was truly appreciated and sweet thoughts.
Shower turned on and off on own, early morning dripping water for a few minutes at a time, then turn off and then on again. Waking us in the early morning. Changing valves or regular maintenance is required. Communications for room makeup in the morning is a bit elusive, as no door sign, or housekeeping notice available and then it leaves the process in limbo with no coordination. We had to call housekeeping several times to no avail and then finally visit reception to request room makeup by 2pm. Not really acceptable with hotel of this caliber. Such process should be much more coordinated and streamlined. As were were told in checkin that we could visit any other facilities, pools and beach’s between Arabian court, residences and Palace..when going to Spa followed by pool swim at the Residences, they did not allow us access to the pool area because we were from Arabian Court?!? Strange..
Dear Valued Guest, Thank you for choosing One&Only Royal Mirage to celebrate such a special occasion and for sharing your detailed feedback. We are delighted to know you enjoyed the timeless design, our beachfront setting, thoughtful anniversary touches, and the warm hospitality of our team. At the same time, we sincerely regret the inconveniences you encountered during your stay. Please accept our apologies for the shower issue, the lack of clarity regarding housekeeping service, and the miscommunication about pool access between the resorts. These matters have been shared with the concerned teams to ensure prompt corrective action and to prevent recurrence. We truly value your comments as they help us improve, and we hope to have the pleasure of welcoming you back for a seamless and memorable experience. Best regards, Management Team One&Only Royal Mirage
Dear Valued Guest, Thank you for choosing One&Only Royal Mirage to celebrate such a special occasion and for sharing your detailed feedback. We are delighted to know you enjoyed the timeless design, our beachfront setting, thoughtful a… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewThe hotel is Great, The food was delicious and very rich. Brekfast was very good and The staff was fantastic at brekfast, I really want to thank Nirmal so much for all the help, he is fantastic, helpful and prefesonal perfect for his work. Greeting from us Alex and Maria
Dear Valued Guest, Thank you for sharing such kind words about your experience. We are delighted to hear that you enjoyed the food, especially breakfast, and that our colleague Nirmal made such a positive impression with his professionalism and attentive care. Your praise will be shared with him and the team, who will be proud to know they contributed to your wonderful stay. We truly look forward to welcoming you back to One&Only Royal Mirage for another memorable experience. Warm regards, Management Team One&Only Royal Mirage, Dubai
Dear Valued Guest, Thank you for sharing such kind words about your experience. We are delighted to hear that you enjoyed the food, especially breakfast, and that our colleague Nirmal made such a positive impression with his professionalis… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewExceptional
Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear you had an exceptional. We can’t wait to welcome you back to One&Only Royal Mirage for another unforgettable experience. Warm regards, Management Team One&Only Royal Mirage, Dubai
Dear Valued Guest, Thank you for your wonderful feedback! We are thrilled to hear you had an exceptional. We can’t wait to welcome you back to One&Only Royal Mirage for another unforgettable experience. Warm regards, Management Team O… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewOnce again an amazing stay at this property. It really is the epitome of Luxury. Also once again I would like to specifically single out Bansilal who has been excellent and took very good care of my parents when they came to visit. He always asks if there’s anything we need and is the definition of excellent service.
Smaller gym closes early (Larger gym is good with 24hr access)
Dear Valued Guest, Thank you for once again choosing One&Only Royal Mirage and for sharing such wonderful feedback. We are delighted that you consider us the epitome of luxury and that your stay was memorable. Your kind recognition of Bansilal means a great deal—his genuine care and attentive service truly embody our values, and we will ensure he is celebrated for making your visit, and your parents’, so special. We also appreciate your comments regarding the gym timings and have noted this for review with our team. We look forward to welcoming you back for another exceptional stay. Warm regards, Management Team One&Only Royal Mirage, Dubai
Dear Valued Guest, Thank you for once again choosing One&Only Royal Mirage and for sharing such wonderful feedback. We are delighted that you consider us the epitome of luxury and that your stay was memorable. Your kind recognition of… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe property has great facilities and is my favourite hotel in Dubai. I have to add that Bansilal who took care of my room has been excellent. I cannot fault him at all. He is always polite, smiley and his attention to detail is impeccable.
Sometimes litter gets washed up on the beach from the party boats
Dear Valued Guest, Thank you for your kind words and for choosing One&Only Royal Mirage as your favorite hotel in Dubai. We are delighted to know you enjoyed our facilities and truly appreciate your recognition of Bansilal—his warm hospitality and attention to detail make him a valued member of our team, and we will be sure to share your compliments with him. We have also noted your feedback regarding litter occasionally washing up on the beach from nearby boats. Please rest assured our team remains committed to keeping the shoreline pristine and addressing such challenges promptly. We look forward to welcoming you back for another exceptional stay. Warm regards, Management Team One&Only Royal Mirage, Dubai
Dear Valued Guest, Thank you for your kind words and for choosing One&Only Royal Mirage as your favorite hotel in Dubai. We are delighted to know you enjoyed our facilities and truly appreciate your recognition of Bansilal—his warm ho… Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewHad a great time.
Nothing as such it was really pleasant stay.
Dear Valued Guest, Thank you so much for taking the time to share your wonderful review, following your recent stay at One&Only Royal Mirage. We are truly delighted to see that you rated every aspect of your stay a perfect 10, it means a lot to our entire team. It is especially rewarding to hear that everything met your expectations and that there was nothing you found lacking. Your kind words motivate us to continue delivering excellent service and a comfortable experience for all our guests. We look forward to welcoming you back in the future! Warm regards, Management Team One&Only Royal Mirage
Dear Valued Guest, Thank you so much for taking the time to share your wonderful review, following your recent stay at One&Only Royal Mirage. We are truly delighted to see that you rated every aspect of your stay a perfect 10, it means … Show more
Reviewed: 19 August 2025 · Stayed in June 2025
Verified review