Reviews of Nasma Luxury Stays - Luxurious Villa with Private Pool & Close to Beach

Dear Guest, Thank you so much for your kind words regarding your stay with Nasma Luxury Stays. We are genuinely delighted to hear that we were able to meet your expectations. Your satisfaction is our top priority, and it fills us with joy to know that you enjoyed your experience. Each stay allows us to create memorable moments for our guests, and your feedback serves as an encouragement for our entire team. We strive to provide an exceptional environment and knowing that we succeeded with you truly motivates us. We are excited about the possibility of welcoming you back in the future. Your presence is always appreciated, and we look forward to providing you with further delightful experiences. Best Wishes, Nasma Management Team

Dear Guest, Thank you so much for your kind words regarding your stay with Nasma Luxury Stays. We are genuinely delighted to hear that we were able to meet your expectations. Your satisfaction is our top priority, and it fills us with joy t… Show more

Thank you for your feedback, and I’m truly sorry to hear that the cleanliness of the pool and the house did not meet your expectations. We apologize for any inconvenience caused by the lack of cleaning and the presence of ants during your stay. This is not the standard we aim to uphold, and your comments have been shared with our housekeeping and maintenance teams for immediate review and action. We are currently reinforcing our cleaning protocols and pest control measures to ensure this does not happen again. Your feedback is important to us, and we’re using it to improve the overall guest experience. We hope to have the chance to welcome you again and provide you with a much better stay .Regards, Nasma Team

Thank you for your feedback, and I’m truly sorry to hear that the cleanliness of the pool and the house did not meet your expectations. We apologize for any inconvenience caused by the lack of cleaning and the presence of ants during your … Show more

Dear Abdulla, Thank you for your thoughtful review. We truly value your feedback and are sorry to hear about the inconveniences you experienced. Your satisfaction is important to us, and we appreciate the insights you’ve provided. We are committed to improving our services and making every stay with us memorable. It would be a pleasure to welcome you back, ensuring your next experience exceeds your expectations. Please don’t hesitate to contact us directly for your next visit; we're here to assist in creating a delightful stay. Warm regards, Nasma Management Team

Dear Abdulla, Thank you for your thoughtful review. We truly value your feedback and are sorry to hear about the inconveniences you experienced. Your satisfaction is important to us, and we appreciate the insights you’ve provided. We are co… Show more

Dear Mohamed, We're overjoyed by your heartwarming words and thrilled that you had a delightful experience with Nasma Luxury Stays. Hosting you was our pleasure, and we eagerly await your return. Rest assured, we're dedicated to making your next visit just as memorable. Thank you immensely for choosing us. Best Wishes, Nasma Team

Dear Mohamed, We're overjoyed by your heartwarming words and thrilled that you had a delightful experience with Nasma Luxury Stays. Hosting you was our pleasure, and we eagerly await your return. Rest assured, we're dedicated to mak… Show more

Dear Sundus, thank you so much for sharing your valuable feedback about your stay. We want to clarify that a member of our guest relations team was present when you arrived at the villa and provided a thorough walkthrough of the property. We understand that you encountered an issue with one of the electrical plugs, which our team promptly fixed on the same day. While our inspection team checks each unit before guest check-ins, occasional technical issues can still arise. Additionally, upon your departure, our team discovered that the umbrella was broken, and they provided you with photos as evidence prior to your arrival. This is why we had to charge you for that incident. Thank you for your understanding. Best regards, Nasma Team

Dear Sundus, thank you so much for sharing your valuable feedback about your stay. We want to clarify that a member of our guest relations team was present when you arrived at the villa and provided a thorough walkthrough of the property. W… Show more

Dear Mahra, Thank you for taking the time to share your valuable feedback following your visit to Nasma Luxury Stays. We deeply appreciate your effort in providing the comments, as guest input is crucial to maintaining our high standards of service. We sincerely apologize for any inconvenience you faced, especially regarding the delay in cleaning upon your arrival. Your frustration is entirely understandable, and we regret that your experience was not aligned with our usual commitment to prompt and impeccable service. Please rest assured that this matter was addressed immediately, and the responsible team members have been informed to prevent a recurrence. Once again, we apologize for any disruptions this may have caused and are grateful for your understanding. We genuinely hope that despite this setback, you will consider staying with Nasma Luxury Stays again in the future. We are committed to restoring your faith in our services and providing you with a seamless and enjoyable stay next time. Warm regards, Nasma Management Team

Dear Mahra, Thank you for taking the time to share your valuable feedback following your visit to Nasma Luxury Stays. We deeply appreciate your effort in providing the comments, as guest input is crucial to maintaining our high standards of… Show more

Dear Ahmad Mahmoud, Thank you so much for your kind words! We're genuinely delighted that your stay with Nasma Luxury Stays was beyond your expectations. Your satisfaction is our utmost priority, and it means a lot to hear that you enjoyed your time with us. We're looking forward to welcoming you back for another exceptional experience. Thanks for choosing us for your accommodation. Warmest regards, Nasma Team

Dear Ahmad Mahmoud, Thank you so much for your kind words! We're genuinely delighted that your stay with Nasma Luxury Stays was beyond your expectations. Your satisfaction is our utmost priority, and it means a lot to hear that you enjo… Show more

Dear Ebtisam, Thank you for taking the time to share your positive feedback about your recent stay with Nasma Luxury Stays. We deeply appreciate your kind words and are delighted to hear that we have met your expectations and earned your trust. We understand your point regarding the provision of essential items. As we manage self-catering properties, our approach is to provide the basics upon check-in. We hope this did not significantly impact your overall stay. We truly value your input and hope to welcome you back, aiming to provide an experience that fully aligns with our commitment to excellence. Warm regards, Nasma Team

Dear Ebtisam, Thank you for taking the time to share your positive feedback about your recent stay with Nasma Luxury Stays. We deeply appreciate your kind words and are delighted to hear that we have met your expectations and earned your t… Show more

Dear Ebrahim, Thank you for taking the time to share your experience with us. We deeply regret that your stay did not meet your expectations and extend our heartfelt apologies. We have carefully reviewed your concerns and addressed them with the highest priority. Our pool cleaning team has been notified to ensure the pool remains spotless at all times. In regards to the pest control issue, we understand your frustration. Despite recent pest control measures, the high humidity and temperature likely caused the ants to seek shelter indoors. We are pleased to inform you that the drainage issue in one of the washrooms has been resolved by our maintenance team. Your valuable feedback helps us continuously improve our services. We appreciate your insights and sincerely hope you will consider staying with Nasma Luxury Stays again. We look forward to the opportunity to restore your faith in us. Warm regards, Nasma Management

Dear Ebrahim, Thank you for taking the time to share your experience with us. We deeply regret that your stay did not meet your expectations and extend our heartfelt apologies. We have carefully reviewed your concerns and addressed them w… Show more

Dear Meena, Thank you for taking the time to provide your valuable feedback on your recent stay with us. We are delighted to hear that you enjoyed our facilities. We deeply regret the mix-up regarding the bedroom count due to a system error and are grateful for your understanding. This has been rectified, ensuring accuracy for all future guests. We are also pleased to report that the water clogging issue was swiftly addressed by our responsive team. Your comments have inspired us to make important improvements, enhancing our property's standards. Your input is pivotal in helping us evolve, and for this, our gratitude is immense. The Nasma Team awaits the opportunity to welcome you back, striving to exceed your expectations and deliver an unparalleled experience on your next visit. Warm regards, Nasma Team

Dear Meena, Thank you for taking the time to provide your valuable feedback on your recent stay with us. We are delighted to hear that you enjoyed our facilities. We deeply regret the mix-up regarding the bedroom count due to a system erro… Show more