Reviews of Royal M Hotel Fujairah by Gewan 5 stars
Haleefat Area, Hamad Bin Abdullah Road West, Fujairah, United Arab Emirates
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff and the service are not like before
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThere was bugs
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff was very nice and helpful. Basement parking was a big plus. Connection to the adjacent mall. The breakfast selection was great, especially on the second day.
It's an old hotel in need of renovation and it shows everywhere. The towels and the bathroom amenities were not replenished before arrival. Poor soundproofing; you can clearly hear everything from the other (connected) room.
Dear Mr. Cristian, Thank you for choosing Royal M Hotel and for sharing your valuable feedback with us. We are delighted to know that you enjoyed the warm hospitality of our team, the convenience of basement parking, the direct connection to the mall, and the variety of our breakfast offerings. At the same time, we sincerely apologize for the shortcomings you experienced with room preparation, bathroom amenities, and soundproofing. We also acknowledge your observations regarding the condition of our property. Your comments are greatly appreciated as they help us improve, and we are committed to providing you with a more seamless and comfortable stay in the future. We truly look forward to welcoming you back for an even better experience. Best Regards, Management.
Dear Mr. Cristian, Thank you for choosing Royal M Hotel and for sharing your valuable feedback with us. We are delighted to know that you enjoyed the warm hospitality of our team, the convenience of basement parking, the direct connection t… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewUnprofessional staff and ineffective management.
Dear Mr. Nikhil, Thank you for sharing your feedback regarding your recent stay at Royal M Hotel. We are truly sorry to hear about your disappointment and, in particular, your concerns regarding the professionalism of our staff and the effectiveness of our management. This is far from the experience we aim to provide, and please accept our sincere apologies for falling short of your expectations. Your comments have been shared with the management team for immediate review and corrective action to ensure such incidents are not repeated. We greatly value your input as it helps us improve our services and uphold the standards our guests deserve. We sincerely hope to have the chance to welcome you again and restore your confidence in Royal M Hotel. Best Regards, Management.
Dear Mr. Nikhil, Thank you for sharing your feedback regarding your recent stay at Royal M Hotel. We are truly sorry to hear about your disappointment and, in particular, your concerns regarding the professionalism of our staff and the effe… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI said I am not felling comfortable in room so Mr yahya who was incharge he help me and a lot me complimentary junior suite it was awesome .. Thank you Mr yahya
Dear Mr. Sufyan, Thank you so much for your wonderful review and perfect rating. We are delighted to know that Mr. Yahya was able to assist you promptly and upgrade you to a Junior Suite, ensuring your comfort and satisfaction. Your kind words will be shared with him and the team, as such recognition is truly motivating. We are thrilled that your stay was an enjoyable one and look forward to welcoming you back for another memorable experience at Royal M Hotel. Best Regards, Management.
Dear Mr. Sufyan, Thank you so much for your wonderful review and perfect rating. We are delighted to know that Mr. Yahya was able to assist you promptly and upgrade you to a Junior Suite, ensuring your comfort and satisfaction. Your kind wo… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation, location. Adjacent to the hotel /mall . There is an exit and entrance to mall. Cart racing, movie theater as well as nice restaurants a d shops.
Dear Ms. Malena, Thank you for your perfect rating and for sharing such wonderful feedback. We are delighted that you enjoyed the convenience of our prime location with direct access to the mall, along with its entertainment and dining options. It gives us great pleasure to know that your stay met your expectations, and we look forward to welcoming you back for another enjoyable experience at Royal M Hotel. Best Regards, Management.
Dear Ms. Malena, Thank you for your perfect rating and for sharing such wonderful feedback. We are delighted that you enjoyed the convenience of our prime location with direct access to the mall, along with its entertainment and dining opti… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewbreakfast not satisfactory
Dear Mr. Feroz, Thank you for your perfect rating and for sharing your feedback with us. We are pleased that you enjoyed your stay, though we regret to hear that the breakfast did not fully meet your expectations. Your comments have been shared with our F&B team as we continuously work to enhance our offerings. We look forward to welcoming you back for an even more satisfying experience at Royal M Hotel. Best Regards, Management.
Dear Mr. Feroz, Thank you for your perfect rating and for sharing your feedback with us. We are pleased that you enjoyed your stay, though we regret to hear that the breakfast did not fully meet your expectations. Your comments have been sh… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewCozy place and great breakfast.
Dear Ms. Latha, Thank you for sharing your feedback and for rating your stay with us. We are delighted to hear that you found Royal M Hotel cozy and enjoyed our breakfast. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Best Regards, Management.
Dear Ms. Latha, Thank you for sharing your feedback and for rating your stay with us. We are delighted to hear that you found Royal M Hotel cozy and enjoyed our breakfast. Your kind words are greatly appreciated, and we look forward to welc… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at this hotel. The kids had a great time in the pool, the breakfast was really good with plenty of options, and the staff were very cooperative and helpful throughout our stay. Highly recommended !
Dear Mr. Nisar, Thank you for sharing your wonderful feedback and for the perfect rating. We are delighted to hear that you and your family had an enjoyable stay, that the kids loved the pool, and that you appreciated our breakfast and the service of our team. Your kind words mean a lot to us, and we look forward to welcoming you and your family back to Royal M Hotel for another memorable stay. Best Regards, Management.
Dear Mr. Nisar, Thank you for sharing your wonderful feedback and for the perfect rating. We are delighted to hear that you and your family had an enjoyable stay, that the kids loved the pool, and that you appreciated our breakfast and the … Show more