Nothing. All went well.

The location, the size of the room and the great hospitality.

Stayed in September 2025

Im about to go out today at around 7am dated 06/09/2025. I gave the card to the vallet staff to bring my car. Into my shock, instead of him bringing the car to me, he gave the car key to me and he said that “get your car in the parking. If they don’t have vallet in that hotel or no available vallet staff, i can understand. But he is there, the secuirty guard is the witness. When i arrive in my car, the back compartment is open, window on the pasenger side is slightly open. Luckily none is missing to all of my stuff. Usually i don’t report it this kind of incident, but this vallet parking guy should be reprimand of what he did, so that he will not do it to other guest in-spite of the company to improve their quality service.

Location and affordability . I’d like to compliment diskha of a superb customer service. And also the guy who bring our luggage from our car to our room, thanks to you both.

Stayed in September 2025

Location is good

Stayed in September 2025

My family was touched by welcoming gesture of Ms Payel. All staff were friendly and we had a pleasant stay.

Stayed in August 2025

Superb assistance from Sir Allan and team. Good location.

Stayed in September 2025

Valley parking is taking time.

Everything was perfect. Specially Me IHDA receptionist was very cooperative.

Stayed in August 2025

Staff was very friendy specialy allan 101% recomended allan was very friendly nice and very good service

Stayed in August 2025

First room was for single but I could feel that he two beds were joined. Wasn’t as comfortable sleeping.

Neat

Stayed in August 2025

No car parking

Stayed in August 2025

The TV remote was perhaps my biggest issue. Usually when I stay in hotels I sleep with the TV on and put it on a sleep timer. The remote didn't work very well, however, and I was unable to access a lot of features including the main menu. As it was only for one night, I didn't bring it up but it's definitely not an issue I've had at hotels where I've paid less per night.

The check-in experience was very smooth. I had selected the most cost-effective room option that came with 2 beds, but I was automatically upgraded to one king-sized bed without asking for it. Overall staff was very friendly and helpful in managing every aspect of the stay.

Stayed in August 2025

The shower room in the sauna area is clogged when i took shower. Please fix it.

The staff especially Allan and Diksha in the reception and the room attendant in afternoon on August 23 and also the bell boys are very accommodating, helpful and well mannered and polite The room is clean and neat. I had a comfortable stay.

Stayed in August 2025

What i didn’t like is the tv, they need to upgrade to smart tv.

The location, Conveniently located near most of the landmarks, shops, etc.

Stayed in August 2025

I was request turndown service but not up to the mark

We came to celebrate our anniversary at the hotel. Mr. Joseph from the reception gave his 100% to make our stay so wonderful by giving us an upgrading us to suite room. Later that evening a cake was sent to our room which was absolutely delicious.

Stayed in August 2025

Nothing comes to mind.

It was a delightful experience, and everything was simply perfect. The staff was exceptionally friendly, with a special mention for Allan.

Stayed in August 2025

Kinda old furniture, carpets, no dedicated parking.

It's good value for money. The room is spacious, TV is an old type. The bathroom is clean. Parking is not that easy (no dedicated hotel parking) yet the hotel manages that for the customers. The lady at the reception desk (Ihdaa) was very welcoming.

Stayed in August 2025

Very clean!

Stayed in August 2025

Very good hotel, room always clean and almost what we need were available at our room. Good breakfast and staff at restaurant also very good which Ms. Nann very helpfully and polite. And also staff at front office were very support, helpfully and kindly during our stay. No need confuse for parking which valet team very support for parking of guest's car. During check out, Mr. Alann and Mr. Joseph at front office office were very professional and highly hospitable.

Stayed in August 2025

Breakfast ok

Stayed in August 2025

Small reception area

Location valet service and staff

Stayed in August 2025

What I didn’t like was the lack of interaction from the staff, no hellos or smiles, and even at checkout no one asked how our stay was.

What I liked most about the property was its great location and overall comfort.

Stayed in August 2025

Communications with Booking.Com was very bad. There is very little means of communicating with booking.com and receiving replies

Rooms were ok. Most of the staff were ok. Breakfast can be better

Stayed in August 2025

None

All went well during the stay. The valet parking in charge Allan assisted us well together with his team.

Stayed in August 2025

Nothing

They treat smokers respectfully and give them nice rooms with nice views

Stayed in August 2025

The lobby is small. Water wasn't so hot in the shower. The breakfast wasn't so good. It was limited

The location was good. Bashir the waiter in the restaurant was very helpful and all the other staff in the restaurant

Stayed in July 2025