Behind Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates
#357 of 618 hotels in Dubai
Guests' ChoiceBased on 1210 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.4
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 23 August 2025
Khuffash
United Arab Emiratesfor the price, all is ok, more water and a tooth brush in the room would be great
The room is big and clean and up to the expected standard
Stayed in August 2025
Reviewed: 7 August 2025
Novelyn
United Arab EmiratesNothing, all good
The comfy bed
Stayed in July 2025
Reviewed: 6 August 2025
Joselyn
United Arab EmiratesIts a non smoking room but when we enter we smell cigaritte and not good for me
The breakfast is ok but the beef bacon is over cook and hot water not much hot.sorry i just want your quest will satisfied coz hotel is nice and clean.
Stayed in August 2025
Reviewed: 20 July 2025
Arthel
United Arab EmiratesNone
Comfortable, cosy and spacious
Stayed in July 2025
Reviewed: 16 July 2025
Abdel
FranceNot comfortable I didnt sleep so well, location far from Mall.of Emirates with temperature height
Space, Bathroom, coffee space,
Stayed in July 2025
Reviewed: 8 July 2025
Belliappa
IndiaWith Alll the pleasure to my stay unfortunately Change of room seems to be a matter of great effort . I am a bit dissociated as I had requested change of room now 4 days ago but while aware of my time schedule, there seems to be zero efforts to match my need and i am told to change only when I am not available. I see zero willingness in effort to make even a small change to accommodate my time while knowing very well I am unavailable when they ask me to be available. Everyday I am told tomorrow or the time I am unavailable. And like 007 Bond Movie “tomorrow never dies” as I said now 4 days done since I asked for the change. So while they accommodate me in some ways to make me bc comfortable and everything is perfect this has been my only disappointment and point I am not liking. As I am still living in the property.
The staff always makes the difference, the breakfast, the common areas of the hotel gives a comfortable vibe and unlike many hotel in the same Category you feel uncomfortable like been watched and privacy being violated. This property is compact with all the needed attachments , like a bar, restaurant , spa , cafe , pool and so on but you have your privacy and comfort while being yourself anywhere in the. Hotel.
Stayed in July 2025
Reviewed: 5 July 2025
Belliappa
IndiaMy eye caught no red flag or negative aspects
Very friendly and welcoming.
Stayed in July 2025
Reviewed: 5 July 2025
Belliappa
IndiaAll is well I see the brighter side of things
The staff engagement and the service
Stayed in July 2025
Reviewed: 4 July 2025
Rajesh
United Arab EmiratesProperty is very good
All is good
Stayed in June 2025
Reviewed: 21 June 2025
Martina
United Arab EmiratesThe bathroom
I would like to sincerely thank the receptionist, Ms.Nelima, for her outstanding service during my stay. She was incredibly professional, friendly, and always ready to assist with a smile. Her warm welcome and helpful attitude truly made my experience more comfortable and enjoyable. I appreciate
Stayed in June 2025
Reviewed: 19 June 2025
Reiner
GermanyRoom service realy friendly, especialy Vikram from the room cleaning Team. Every time again
Stayed in June 2025
Reviewed: 21 May 2025
Munira
United Arab EmiratesThere was constant sound outside our room…some staff doing something….
Room was spacious enough to move about and enjoy our meal.
Stayed in May 2025
Reviewed: 17 May 2025
Soufiane
United Arab EmiratesWi-Fi was slow and cutting
Actually I came only for one night, there’s a girl in reception her name nileema, she was amazing, easy person to communicate with, very respectful, after that I stayed for 3 days I kept extending, I would like to tell her thank you
Stayed in May 2025
Reviewed: 11 May 2025
Muhammad
PakistanNothing
I stayed at the Grandeur Hotel for 14 days, and it was an excellent experience from start to finish. All the staff were extremely well-mannered and welcoming. From the moment you enter the hotel, you’re greeted with warm smiles that make you feel at home. I would especially like to thank Ms. Nileema and Mr. Wazir for their outstanding service. Their knowledge, professionalism, and constant willingness to help—always with a smile—truly stood out. They are both amazing individuals, and my best wishes are always with them. I’d also like to appreciate Mr. Prashu, the person who cleaned my room. He was very kind and exceptionally professional in his work. The hotel itself is very clean and well-maintained. I highly recommend the Grandeur Hotel, especially because of its dedicated and professional staff.
Stayed in April 2025
Reviewed: 11 May 2025
Muhammad
PakistanNothing
I stayed at the Grandeur Hotel for 14 days, and it was an excellent experience from start to finish. All the staff were extremely well-mannered and welcoming. From the moment you enter the hotel, you’re greeted with warm smiles that make you feel at home. I would especially like to thank Ms. Nileema and Mr. Wazir for their outstanding service. Their knowledge, professionalism, and constant willingness to help always with a smile truly stood out. They are both amazing individuals, and my best wishes are always with them. I’d also like to appreciate Mr. Prashu, the person who cleaned my room. He was very kind and exceptionally professional in his work. The hotel itself is very clean and well-maintained. I highly recommend the Grandeur Hotel, especially because of its dedicated and professional staff.
Stayed in May 2025
Reviewed: 11 May 2025
Simon
NetherlandsThe breakfast was not a breakfast voor a five stars hotel
Hani was a great person
Stayed in May 2025
Reviewed: 25 April 2025
David
United Arab EmiratesOnly negative a little "dark" in common areas and rooms otherwise great Good
Pretty good hotel good value for money and pleasant staff very friendly and helpful. The 8nd8an restaurant and bar are very good for food & drinks.
Stayed in April 2025
Reviewed: 23 April 2025
Sikander
PakistanI wanted an early check-in like about 2 hours earlier however it was not possible, i had to wait 2 hours and even after that while booking i selected room with City view but i was not given a room with such view. The next day i got the room with City View.
Overall it is a true value for Money. I was lucky that i got the best rate while booking. Based on the price on which i booked it was best with all services.
Stayed in April 2025
Reviewed: 13 March 2025
Juliet
United Arab EmiratesRoom is clean and nice
Stayed in March 2025
Reviewed: 1 March 2025
Eh
Saudi Arabiadark, gloomy room. photos misleading.
Front desk team were so supportive
Stayed in February 2025
Reviewed: 26 February 2025
Ahmad
Ghanadelivery procedures not helpful
Staff are very friendly and helpful, special thanks to Yasin at reception very helpful, also room cleaning Nahoom Excellente location.
Stayed in February 2025
Reviewed: 13 February 2025
Edmond
United Arab EmiratesRéception was calling at 4am that’s i really don’t appreciate very bad
Stayed in February 2025
Reviewed: 10 February 2025
Mohammed
QatarNot enough supplies inside the room and in one of the rooms it was missing
Staff's responsive was quick and reasonable. Breakfast served was good.
Stayed in February 2025
Reviewed: 4 February 2025
Mather
United KingdomGreat value for money helpful friendly staff Not the cleanest to be honest but we were very happy and would return no issues
Hotel was central to where we wanted to visit
Stayed in February 2025
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