Reviews of DoubleTree by Hilton Resort & Spa Marjan Island 5 stars

Dear Mohammad, Thank you for sharing your feedback with us. We are glad you found the resort clean, well-organized, and appreciated the service, facilities, and location. We also take note of your comment regarding the wristbands. Your observation is valuable, and we will review possible adjustments to make them more convenient for our guests. We appreciate your comments and look forward to welcoming you back for another enjoyable stay. Best regards, Pieter Van Beugen General Manager

Dear Mohammad, Thank you for sharing your feedback with us. We are glad you found the resort clean, well-organized, and appreciated the service, facilities, and location. We also take note of your comment regarding the wristbands. Your ob… Show more

Dear Krzysztofa, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the variety and quality of meals at our buffet, as well as the entertainment options for your little one. However, I sincerely apologize for the inconveniences you experienced during the check-in process, as well as the lack of assistance with your luggage and the communication challenges you faced. It is certainly not the standard of service we strive to provide, and I regret that these issues impacted your overall experience. Please be assured that your comments have been shared with the relevant departments to ensure improvements are made. We are committed to enhancing our guest experience by providing clear communication, attentive service, and personalized assistance at every step. Thank you for bringing these matters to our attention. We hope you’ll give us another chance in the future so we can provide you with the quality stay you deserve. Kind Regards, Pieter Van Beugen General Manager

Dear Krzysztofa, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you and your family enjoyed the variety and quality of meals at our buffet, as well as the ent… Show more

Dear Muhammad, Thank you so much for your kind words and for returning to stay with us again. We are delighted to know your family had such a wonderful time and that our team across all areas made your stay enjoyable. Your recognition of our pool, breakfast, and caring service truly means a lot to us. We look forward to welcoming you and your family back for many more fun staycations in the future. Warm regards, Pieter Van Beugen General Manager

Dear Muhammad, Thank you so much for your kind words and for returning to stay with us again. We are delighted to know your family had such a wonderful time and that our team across all areas made your stay enjoyable. Your recognition of o… Show more

Dear Zaheer, Thank you very much for your excellent rating and for highlighting the great service, variety of food, and overall experience you and your family enjoyed during your stay. We are delighted to know the children especially loved the all-inclusive options. We also appreciate your suggestion regarding larger family room layouts. Feedback like yours is very valuable as it helps us to look at ways we can further enhance the comfort of our guests. It was our pleasure to host you, and we hope to welcome you and your family back again for another enjoyable stay. Warm regards, Pieter Van Beugen General Manager

Dear Zaheer, Thank you very much for your excellent rating and for highlighting the great service, variety of food, and overall experience you and your family enjoyed during your stay. We are delighted to know the children especially loved… Show more

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know you had an excellent holiday with us and that our team, facilities, and food choices made your stay enjoyable. It is especially rewarding to hear your kind words about the helpfulness of our team across all departments. We have also noted your comment regarding the check-in experience. Please rest assured that we are continuously working on improving our arrival procedures to ensure a smoother start to our guests’ stay. We truly look forward to welcoming you back for another memorable holiday very soon. Warm regards, Pieter Van Beugen General Manager

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know you had an excellent holiday with us and that our team, facilities, and food choices made your stay enjoyable. It is especially rew… Show more

Dear Abed Shaer, Thank you for sharing your feedback with us. I am truly sorry for the challenges you faced during check-out. I regret to learn about the inconvenience with the valet service and the delay in retrieving your car key, which is not the experience we aim to deliver. I appreciate you highlighting this, as it helps us identify areas for improvement, particularly during high occupancy periods when service efficiency is most critical. Please be assured that I will review this matter with our team to ensure better coordination and smoother processes moving forward. On a positive note, I am glad our team was able to courier your key to Dubai on the same day, but I understand this does not take away the initial inconvenience. We value your feedback and truly hope to welcome you again for a more seamless experience. Kind regards, Pieter Van Beugen General Manager

Dear Abed Shaer, Thank you for sharing your feedback with us. I am truly sorry for the challenges you faced during check-out. I regret to learn about the inconvenience with the valet service and the delay in retrieving your car key, which … Show more

Dear, We sincerely appreciate your feedback regarding your stay at the DoubleTree by Hilton Resort & Spa Marjan Island. It is always a pleasure to receive positive comments, and we will ensure to share them with our team. Knowing that our efforts contribute to a great guest experience is truly rewarding and motivates us to continue improving our services. Thank you once again for sharing your experience. We look forward to welcoming you back in the future and hope your next visit will be just as enjoyable as the last. Sincerely, Pieter Van Beugen, General Manager

Dear, We sincerely appreciate your feedback regarding your stay at the DoubleTree by Hilton Resort & Spa Marjan Island. It is always a pleasure to receive positive comments, and we will ensure to share them with our team. Knowing that… Show more

Dear Seba, Thank you so much for your wonderful feedback. We are delighted to know that you and your family enjoyed the wide range of activities, the food options, and the overall experience with us. It means a lot to hear that our team, facilities, and service made your stay so enjoyable. We truly look forward to welcoming you and your family back again for another memorable stay. Warm regards, Pieter Van Beugen General Manager

Dear Seba, Thank you so much for your wonderful feedback. We are delighted to know that you and your family enjoyed the wide range of activities, the food options, and the overall experience with us. It means a lot to hear that our team, f… Show more

Dear Mary Anne, Thank you so much for your wonderful feedback and for choosing to stay with us. We are delighted to know that you and your family enjoyed the amenities and felt well taken care of by our team, especially Lovi. Your kind words mean a lot to us, and it is truly rewarding to hear that your experience with us has been the best in the UAE. We look forward to welcoming you and your family back for another memorable stay very soon. 🌸 Warm regards, Pieter Van Beugen General Manager

Dear Mary Anne, Thank you so much for your wonderful feedback and for choosing to stay with us. We are delighted to know that you and your family enjoyed the amenities and felt well taken care of by our team, especially Lovi. Your kind wor… Show more