Reviews of Doubletree By Hilton Fujairah City 5 stars
Al Taif Business Ctr, Al Maktoum Rd, Fujairah, United Arab Emirates
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewI would like to thank mr. Yasen for the fast check in and gave me a room as fast as possible best customer service ever
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewStaff was very helpful, the location of the hotel is close to malls and redtaurants, room was very clean and nice. We had great stay!
Dear Martyan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that our helpful staff, convenient location near malls and restaurants, and clean, comfortable rooms all contributed to a great experience. We truly appreciate you choosing to stay with us and hope to welcome you back again soon! Warm regards, Fady Iskander General Manager DoubleTree by Hilton Fujairah City
Dear Martyan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that our helpful staff, convenient location near malls and restaurants, and clean, comfortable r… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewHidsa was our Guest Relation manager and she ensured to go above and beyond to keep us extremely happy during our stay. Also thanking Su for checking us in smoothly and staff at the restaurant, room service and house keeping were no less than exceptional. Hats off to everybody's dedication! :)
We were happy. Hence no comments here! :)
Dear Ms. Jacob , Thank you very much for taking the time to share your feedback following your recent stay with us at DoubleTree by Hilton Fujairah City. We are truly pleased to hear that Ms. Hidsa, our Guest Relations Manager, went above and beyond to ensure your comfort and satisfaction. We also appreciate your kind recognition of Su, along with our restaurant, room service, and housekeeping teams. Your comments are a testament to their hard work and dedication, and they will be shared with all team members mentioned. It is always gratifying to know that our efforts have contributed to a positive guest experience. We are honored to have had the opportunity to serve you and look forward to welcoming you back in the near future. Warm regards, Fady Iskander General Manager
Dear Ms. Jacob , Thank you very much for taking the time to share your feedback following your recent stay with us at DoubleTree by Hilton Fujairah City. We are truly pleased to hear that Ms. Hidsa, our Guest Relations Manager, went abov… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room was beautiful! Everything met our expectations! We were very satisfied!
We had to leave!
Reviewed: 30 August 2025 · Stayed in August 2025
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Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff was amazing, thanks Yassine from the front office always helping and very kind person
Dear Valued Guest , Thank you very much for your kind feedback and for recognizing our team’s efforts. We are delighted to hear that you found our staff, especially Yassine from the front office, to be helpful and kind. Your compliments will certainly be shared with him, as it is always encouraging to know that our team members made a positive impact on your stay. We truly appreciate your support and look forward to welcoming you back soon. Warm regards, Fady Iskander General Manager
Dear Valued Guest , Thank you very much for your kind feedback and for recognizing our team’s efforts. We are delighted to hear that you found our staff, especially Yassine from the front office, to be helpful and kind. Your compliments w… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI had a truly wonderful stay at DoubleTree by Hilton Fujairah. The check-in and check-out process was incredibly smooth and efficient, thanks to Ms Hidsa and Ms. Su, who were courteous and professional throughout. The breakfast is very good as well. The hotel itself is a perfect blend of elegance and comfort, and the cleanliness across the property is truly exemplary. Highly recommended for anyone looking for a relaxing and well-managed stay in Fujairah.
Nothing to say
Dear Salman, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth check-in and check-out experience, and that Ms. Hidsa and Ms. Su provided you with courteous and professional service. It’s fantastic to know you enjoyed our breakfast and found the hotel’s ambiance elegant and comfortable. We take great pride in maintaining the highest standards of cleanliness, so your kind words truly mean a lot to us. Thank you for recommending DoubleTree by Hilton Fujairah. We look forward to welcoming you back for another relaxing and enjoyable stay soon! Warm regards, Fady Iskander General Manager
Dear Salman, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth check-in and check-out experience, and that Ms. Hidsa and Ms. Su provided you with courteous and professional service. It’s fantasti… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very special, clean and has a great location. The staff is helpful and welcoming. My experience was wonderful
Dear Mr. Yousif, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our hotel special, clean, and well-located. It’s also great to know our staff made you feel welcomed and supported. Your kind words mean a lot to us, and we look forward to making your next stay just as memorable! Best regards, Fady Iskander General Manager DoubleTree by Hilton Fujairah City
Dear Mr. Yousif, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our hotel special, clean, and well-located. It’s also great to know our staff made you feel welcomed and supported. Your kind words mean… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaffs were very helpful
It's not value for money,food was not good service was late and it's not a 5 Star
Dear Mr. Abhijeet, Thank you for sharing your feedback with us. We’re glad to hear that our staff were helpful during your stay. However, we’re sorry to learn that aspects such as the food quality, service timing, and overall value did not meet your expectations. We take your comments seriously and will use them to improve our services. We hope to have the opportunity to welcome you back in the future and provide a better experience. Kind regards, Fady Iskander General Manager DoubleTree by Hilton Fujairah City
Dear Mr. Abhijeet, Thank you for sharing your feedback with us. We’re glad to hear that our staff were helpful during your stay. However, we’re sorry to learn that aspects such as the food quality, service timing, and overall value did not… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe way services Treat and warm welcoming Light full feel with good vibes Entire team of Valet parking drivers and Receptionist also Waitress Su myat. Whole team appreciated your kindness and make us happiness.
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Dear Mr. Kumar, Thank you so much for your wonderful feedback and valuable suggestions. We truly appreciate you taking the time to share your experience with us. We’re sorry to hear that you did not receive the stay survey, and we will be sending you the TripAdvisor link shortly so you can submit your feedback there as well. Your input helps us continuously improve, and we look forward to welcoming you again soon for another exceptional stay warm regards, Fady Iskander General Manager
Dear Mr. Kumar, Thank you so much for your wonderful feedback and valuable suggestions. We truly appreciate you taking the time to share your experience with us. We’re sorry to hear that you did not receive the stay survey, and we will b… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff was very friendly and attentive, especially front-desk officer Mrs Anastasia, who accommodated our needs in a very professional manner. The room service was super fast.
On the weekend, as would be expected, the pool is way overcrowded, otherwise clean and pleasant.
Dear Iryna, Thank you for sharing your experience! We are thrilled to hear that Mrs. Anastasia went above and beyond to make your stay exceptional, her dedication truly shines through, and it’s wonderful to know she made such a positive impact. It’s fantastic that our room service was able to impress you with its speed and efficiency! We do understand how the weekend crowd at the pool can sometimes take away from the tranquility, and we’re genuinely sorry if that caused any discomfort. Still, we’re glad the cleanliness and atmosphere managed to shine through amidst the bustle. Your feedback means a lot to us, and we can’t wait to welcome you back for a stay that’s even more memorable and flawless! warm regards, Fady Iskander General Manager
Dear Iryna, Thank you for sharing your experience! We are thrilled to hear that Mrs. Anastasia went above and beyond to make your stay exceptional, her dedication truly shines through, and it’s wonderful to know she made such a positive im… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
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