The hotel was in good site . The staff at the front office were unwelcoming in nature. I recommend they treat all guests equally. And, the disappointing is that the charging socket were missing in the room which is really significant this days.

Stayed in April 2025

The WiFi is extremely poor. If you think you can come and work here, it would be very difficult. We are staying here for 10 days, and our minimum expectation was to have internet access in this developed country. However, it is worse than anywhere else. My work is completely disrupted due to internet issues. Remaining all they are doing best. Internet alone they need to improve first.

Excellent Service and Cleanliness! We had a wonderful stay at this hotel! The staff is incredibly friendly, always ready to assist with anything we needed. Their hospitality made our stay very comfortable. The cleanliness of the hotel is top-notch, with well-maintained rooms and common areas. They are also great at arranging anything you need, ensuring a hassle-free experience. The only downside was the internet connection, which could be improved. But overall, if you’re looking for a clean and well-managed place with exceptional service, this hotel is a great choice!

Stayed in February 2025

Noise spicialy from the tow bar one at the last floor I can't sleep at the night

The value of the money and the location

Stayed in December 2024

The shower head was not working properly and the towel seemed used.

Spacious room and good location

Stayed in December 2024

There was no cleaning on the second day, no new towels were given, and no toiletries. I had to call to get a washed towel and toilet tissues if you can compromise on this then it's good.

Value for money. it's good if you are looking for a budget stay. The location is excellent...

Stayed in December 2024

It was too noisy. last night, I couldn't sleep the room beside me like if they were with me in the room, I could hear all the conversation

Stayed in November 2024

This review has been hidden because it doesn't meet our guidelines.

Washroom was not clean. Found Bug over the beds at night due to which couldn't sleep well.

Location

Stayed in April 2024

Loud noises in the morning because of the nearby construction and very loud noises at night because if the two clubs in the hotel. Clubs stay on up to 5 am and you literally can’t sleep from the noises.

Stayed in February 2024

The Net is very bad and other facilities

Location

Stayed in December 2023

Cockroaches in bathroom Broken and old furniture Noisy because of bars

Stayed in December 2023

No towels

Room

Stayed in October 2023

Hard to check in

Location is great

Stayed in October 2023

Ac noisy.

Stayed in October 2023

me and my parter were give a single bed

Stayed in October 2023

Bed was comfortable enough, although had some tears and the spring was sticking out so I got some scrapes. Had some disturbance in using the lift as other customers were smoking inside the lift, and had an encounter with some drunk guests.

Location was good as it is near establishments. Staff was hospitable and friendly. It is good enough for the price paid.

Stayed in June 2023

The location of the hotel

Stayed in June 2023

First I want to thank Jessica-Receptionist, Lady in the omelet station, and Hilda I think waitress. During my first and last stay in Novotel Hotel Al Bustan, my worst experience felt embarrassed in front of my friends who visited us, rudely approached my mom during breakfast, and didn’t like the way they approached me as well. Swimming pool area we enjoyed but need to educate the receptionist about customer service. May 12, 2023, at 3 pm Room - The trash bin is not clean - AC poor - Amenities poor Swimming pool area - 8:30 pm Assigned lady receptionist - 👎👎👎 May 13, 2023 at 8:30 am Assigned personnel Front desk lady 👎👎👎 Receptionist pepper restaurant 👎👎👎

Stayed in April 2023

Hotel is very old. Walls in the room are dirty. Bathroom is dirty. Curtains have holes on them. Ventilation system was extremely dirty. When the ventilation system was on, it was even smell of mold. When we switched it off, and opened the window, it became better. Bedsheets had some dirty spots on them and somebody's hair. We even put our T-shirts on the pillows to sleepon them. In the hotel there is a disco on the 7th floor. It was loud till 2 or 3 a.m. But the staff warns you about this.

Location was good. It was probably the main street of Fujairah.

Stayed in February 2023

4 discos and rooms could be cleaner- although the beds were clean and comfortable

location and price

Stayed in November 2022

very difficult to sleep as the club is open until 5 am and the rooms are not sound proof

the location is good.

Stayed in November 2022

The bugs in the bathroom. The lime green everything. The smoke smell The nightclub music at 2 am on a Wednesday morning.

Stayed in July 2025

Very good hotel in cheap price looks & facility maintained very well

Clean and good

Stayed in June 2025

The staff are not polite, they said that all the facilities were provided when booking the room. After that, they charge for each service at checkout. They charge 15 dirhams for a one litre bottle of water. Also, the rooms are too much noisy and can hear music beats through walls.

Hotel location is good and the room is neat.

Stayed in June 2025