Carretera General de Francia Km 17,8, AD100 Incles, Andorra
#20 of 24 hotels in Incles
Guests' ChoiceBased on 41 hotel reviews
7.4Cleanliness
7.8
Comfort
7.6
Location
8.4
Facilities
7.4
Staff
8.5
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 June 2025
Gita
LatviaComfortable stay, clean, friendly personal. The hotel is Next by bus stop that was Perfect.
Stayed in April 2025
Reviewed: 22 February 2025
Cormac
SpainVery noisy with the lift. Don't stay in room 404. We asked to change. No problem
Stayed in February 2025
Reviewed: 14 January 2025
Audrey
SpainThe bed was not confortable and after a day of ski it was a hard night
There is breakfast which was really good and a play room to relax and a bar!
Stayed in January 2025
Reviewed: 3 January 2025
Mirhasani
SpainOne day air condition has problem but another day was good
personal was amazing
Stayed in January 2025
Reviewed: 16 August 2024
Anastassiya
SpainYou can't get any coffee before 10am, and beds are super uncomfortable
Mountable very beautiful
Stayed in August 2024
Reviewed: 8 August 2024
Dharshan
FranceJacuzzi, Sauna were out of service not as mentioned in the listing.
Location and the chilling area at the front. Calm and had a good night sleep.
Stayed in August 2024
Reviewed: 9 March 2024
Ann
United KingdomLovely hotel staff, really helpful and friendly. Good location close to ski lifts. Great breakfast in the morning - large selection. This was a good hotel for the cost.
Stayed in February 2024
Reviewed: 12 February 2024
Yahya
SpainNone of the food was labelled. The pull out beds were poor quality, OK for kids but not for adults. Bathrooms are old-fashioned, even though the shower was powerful.
Location, breakfast, and dinner included, buffet style. Heating system in room worked well and we had nice views of the slopes we were using.
Stayed in February 2024
Reviewed: 11 February 2024
Christopher
United KingdomComfort and cleanliness of the rooms led a little to be desired.
Excellent location and friendly staff. Plenty of on street parking and good restaurants next door. Accommodation matched expectations - pretty standard and good value for money considering location.
Stayed in February 2024
Reviewed: 15 January 2024
Eric
SpainThe hitting of the room makes a horrible noise so when you are sleeping and it turns on you wake up because of the noise. My son was also saying “Papa can not sleep with this noise”.
Location
Stayed in January 2024
Reviewed: 8 January 2024
Maria
SwitzerlandFood was poor quality, overcooked meals. On the 1st January only one person was taking care of the checking desk and the hotel bar. We were more than 20 persons waiting to be attended at the bar and we had to cue at the checking to have a bit of priority. I hope the woman in charge gets a good bonus and next time they pay a second person to help her.
Stayed in January 2024
Reviewed: 4 May 2023
Miroslava
SlovakiaCold bathroom, a breakfast selection could be wider
Good location, nice staff, nice big room with a lot of storage space, bus stop right in front of the hotel, lifts, price.
Stayed in March 2023
Reviewed: 21 March 2023
Munro
United KingdomExcellent breakfast, although the flow of guest tended to be chaotic as the food, plates, cutlery and accompaniments seemed to have placed at random around the buffet area rather than in a logical flow, leading to congestion. While there was plenty food and a good range of dishes available at dinner the quality of the main dishes could have been better. A description of what they were would also have helped.
Good location. Friendly staff. Excellent cleanliness
Stayed in March 2023
Reviewed: 21 February 2023
Montserrat
SpainFood selection. There was no cooked vegetables option for dinner. Only salad. Also no diet/sugar free options for breakfast.
Very clean and comfortable matresses. Very good location and parking in the building (very useful under snowy weather). The staff was very kind and helpful.
Stayed in February 2023
Reviewed: 29 January 2023
Stephen
SpainBeds could be comfier but were fine. Tea and coffee machine would be a cheap and easy addition to make to the room.
Well located. Easy walk /drive/shuttle to the slopes in el tarter. Breakfast fine and the staff did a good job. Easy and no problems
Stayed in January 2023
Reviewed: 5 April 2025
Mich
ItalyGreat hotel for anyone looking to ski in Andorra. We stayed in this hotel and skied in GrandValira. The hotel was fantastic and had everything we needed. Super spacious! Very clean. The staff was great.
Stayed in March 2025
Reviewed: 28 March 2025
Juerg
SwitzerlandGot refused to check-in althougt I had a valid photo Passport/ID. I just did not want them to make a photocopy of my Passport/ID. They could have used a paperform like all other hotels.
Stayed in March 2025
Reviewed: 13 January 2025
Felipe
United KingdomBreakfast nice with variety, just a lot of people
Best price, simple and good enough. 1km away from Soldeu and El Tarter ski liftt. Have a free bus shuttle. You can park in front for free from 8pm to 9am.
Stayed in January 2025
Reviewed: 5 January 2025
Cecilia
SpainBad experience
Stayed in December 2024
Reviewed: 27 December 2024
Pei1992
SpainThe people are very kind and helpful. Breakfast is good. Wifi works well in the room for us. Plenty of space in the room. We enjoyed our 5-night stay during christmas holidays!
Stayed in December 2024
Reviewed: 8 August 2024
Alevtina
BelgiumThe best impressions from visiting Andorra. Largely thanks to the wonderful girl at the hotel reception. Special thanks to her! The room is simple, clean, unfortunately the Wi-Fi in the room is not very good. But downstairs, in the smoking area, the Internet works well. Good inexpensive dinner, full breakfast. Very beautiful location. Thanks to the hotel staff
Stayed in August 2024
Reviewed: 15 March 2024
Jemicka
United KingdomOn the night that we check in there are lots of kids who are shouting and very loud that night. It is very annoying and discomfort as we want to sleep comfortably. However, I think they are on a field trip so we just shrugged it off.
I like the view from our room, it is near to Grandvalira and the hotel also have shuttle van going to the ski resort which is hassle free for us as we don't have a car. The receptionists is very friendly and informative. They also speak english and answered our query.
Stayed in March 2024
Reviewed: 3 January 2024
Yan
Francegreat location, near 2 major ski station. It's convenient if you drive a car. And the room is comfortable with 4 beds, family friendly. warmly air-conditioned, like it!
Stayed in January 2024
Reviewed: 3 May 2023
Noemi
SpainEn general
Las vistas
Stayed in May 2023
Showing 1 – 25
Schiller Park, USA
Melton Mowbray, UK
Rabat, Morocco
Bratislava, Slovakia
Rīga, Latvia
Kerion, Greece
Plettenberg Bay, South Africa
Bayan Lepas, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content