Reviews of Hotel Sant Gothard by Nexta 4 stars
Carretera Arinsal, AD400 Arinsal, Andorra
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything was great, friendly staff, welcome gift, very reasonably priced dinner buffet.
The bathroom was in need of refurbishment
Dear Mark, Thank you for taking the time to share your feedback. We're delighted our team's warm service and thoughtful welcome gesture made your stay memorable. Our culinary team will be particularly pleased you found excellent value in our evening dining offerings. While we regret any disappointment with bathroom amenities, we're heartened you appreciated our prime mountain location and comprehensive facilities that achieved perfect ratings across comfort and value categories. We hope that you will return on a future occasion. All the best, Rafael Heres , Hotel Manager
Dear Mark, Thank you for taking the time to share your feedback. We're delighted our team's warm service and thoughtful welcome gesture made your stay memorable. Our culinary team will be particularly pleased you found excellent value in… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe ease of everything from first check in to checking out. We are bikers and our gear was dirty and dusty and the check in staff didn’t judge us on our appearance and made us welcome.
Nothing
Dear Martin, Thank you for positively reviewing your visit. We're delighted to hear about your positive experience during your recent stay. Your recognition of our seamless check-in process and the team's warm welcome despite your travel-worn appearance is particularly rewarding. We take pride in maintaining spotless facilities and comfortable accommodations that provide strong value, while our mountain-adjacent location offers convenient access to outdoor adventures. We look forward to seeing you again on your next visit. Best wishes, Rafael Heres , Hotel Manager
Dear Martin, Thank you for positively reviewing your visit. We're delighted to hear about your positive experience during your recent stay. Your recognition of our seamless check-in process and the team's warm welcome despite your travel… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location is convenient, surrounded by nature, and the outdoor areas look nice at first sight.
Unfortunately, it was not a good experience. The facilities felt outdated and uncomfortable, and the room did not meet even basic expectations (no fan or air conditioning despite the hot weather). Overall, it gave the impression of a poor-quality hotel aiming to attract the masses with cheap prices rather than offering comfort and quality.
Dear Guest, Thank you for this review about your recent stay. We appreciate you highlighting our surrounding natural environment which many guests enjoy for both relaxation and outdoor activities. However, we sincerely apologize that your experience fell short in some areas. Our team takes pride in maintaining our property and we regret any discomfort caused by room conditions during warmer weather periods. Lastly, we're particularly glad our central location provided convenient access to Arinsal's attractions, as being nestled in the Comapedrosa Natural Park remains one of our most cherished features. We hope to welcome you back in the future for an improved experience. Best regards, HOTEL MANAGER
Dear Guest, Thank you for this review about your recent stay. We appreciate you highlighting our surrounding natural environment which many guests enjoy for both relaxation and outdoor activities. However, we sincerely apologize that you… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFacilities were ok for the price and super clean
Super noisy corridors and rooms. You could hear every other room speaking and even the lift going up and down…
Dear José, We would like to thank you for sharing a review about your experience in our hotel. We're pleased to know you found value in our accommodations and appreciated the cleanliness of our facilities. However, we sincerely regret the disturbances you encountered. Our soundproofed rooms typically ensure tranquility, and we've reinforced noise monitoring protocols. While our lift system meets safety standards, we'll review its operational sound levels to minimize guest impact. We hope we have the opportunity of seeing you again in the future. Kind regards, HOTEL MANAGER
Dear José, We would like to thank you for sharing a review about your experience in our hotel. We're pleased to know you found value in our accommodations and appreciated the cleanliness of our facilities. However, we sincerely regret th… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEn general todo,un personal estupendo,
Dear guest, We are delighted to receive your wonderful review. It's wonderful that you enjoyed your stay at Hotel Sant Gothard so much. We deeply value your comments about our team, the value for money, and our privileged location. Our staff tries every day to provide attentive service, and we are proud that you appreciated the convenience of being close to the ski slopes and Comapedrosa Natural Park. We send you our warmest regards. Sincerely, HOTEL MANAGER
Dear guest, We are delighted to receive your wonderful review. It's wonderful that you enjoyed your stay at Hotel Sant Gothard so much. We deeply value your comments about our team, the value for money, and our privileged location. Ou… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewAmazing location and a great pool! Free parking (sufficient). Large rooms and good beds.
The hotel inside is kind of old, nothing bad however. We expected a bit more of the breakfast. There was no fresh baguette or other fresh bread, only toast or sweets like croissants.
Dear Rob, Thanks for your feedback. We are delighted that you enjoyed your accommodations during your visit. The spacious dimensions of your room combined with the comfortable sleeping arrangements contributed to creating a pleasant environment for your stay. However, we sincerely apologize that some aspects of your stay did not meet your expectations. Your comments about the breakfast selection have been shared with our culinary team. Our staff is always available to assist guests with any specific dietary preferences or requests during meal service. Finally, we truly appreciate your kind words about our prime mountain setting and refreshing swimming pool. The convenient complimentary parking enhances the overall accessibility of our establishment. We hope that we have the pleasure of welcoming you back in the future. Best regards, HOTEL MANAGER
Dear Rob, Thanks for your feedback. We are delighted that you enjoyed your accommodations during your visit. The spacious dimensions of your room combined with the comfortable sleeping arrangements contributed to creating a pleasant envi… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe staff were so kind and helpful. They went above and beyond to make sure we had everything we needed. And the free gifts were so cute! I still use mine all the time. Lovely location and excellent breakfast too. Great value for money.
Wish the pool was open
Dear Bethany, We truly appreciate you taking the time to share your experience with us. We are delighted that our personnel provided such attentive service throughout your stay, ensuring your needs were met with care and consideration. The welcome amenities we provide reflect our commitment to creating memorable experiences for our guests. Regarding the swimming pool, we would like to mention that it operates seasonally from July 1st through August 31st, when guests can enjoy the refreshing waters while taking in the mountain scenery. On a positive note, the strategic position of our establishment, combined with our extensive breakfast selection and overall value proposition, continues to receive recognition from our guests. We would be honored to welcome you back for another stay. Best regards, HOTEL MANAGER
Dear Bethany, We truly appreciate you taking the time to share your experience with us. We are delighted that our personnel provided such attentive service throughout your stay, ensuring your needs were met with care and consideration. Th… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewMazing hotel amazing location and facilities
Dear Kayleigh, We are delighted by your thoughtful feedback. Your words fill us with pride. The hospitality provided by our team members, the upkeep of our premises and our range of facilities have contributed to your stay. The convenient setting near the Comapedrosa Natural Park adds to the experience we offer, making it easier for guests to embrace the surrounding nature. We look forward to welcoming you back to Hotel Sant Gothard. Best regards, HOTEL MANAGER
Dear Kayleigh, We are delighted by your thoughtful feedback. Your words fill us with pride. The hospitality provided by our team members, the upkeep of our premises and our range of facilities have contributed to your stay. The convenient… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEverything, especially the food.
None.
Dear Guest, Thank you for this great review. We are thrilled that you enjoyed the food, comfort, staff, and overall value of your stay, coupled with the cleanliness and prime location of our hotel. It is gratifying to know that our facilities met your expectations, and we're delighted that our efforts to provide a memorable experience shined through during your visit. We look forward to welcoming you back soon. Kind regards, Hotel Manager
Dear Guest, Thank you for this great review. We are thrilled that you enjoyed the food, comfort, staff, and overall value of your stay, coupled with the cleanliness and prime location of our hotel. It is gratifying to know that our fac… Show more