Reviews of Hotel La Planada 3 stars
Carretera del Coll d'Ordino, s/n, AD300 Ordino, Andorra

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe pool and the meals were really good.
The rooms would require some refurbishing.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewNice stuff
One of the bed was uncomfortable. One mattress was worn out and tired."
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewGreat location for us to explore andorra. Breakfast was very good and so was dinner at their restaurant.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewThe room had a little entryway and that was so helpful for organizing our things during our stay there. It was a fairly comfortable room for the price. The staff was amazing.
Reviewed: 5 October 2024 · Stayed in September 2024
Verified reviewterrible food
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewEasy check in Lift
100 years old furniture Hair on bed sheets Price Very cold. 17° in room with no heating option
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewLocation
Instead of double bed a tripple single bed room was provided with chip spring matresses you can feel the whole night. Even though double bed was clearly requested. The shower was broken and leaking.
Reviewed: 1 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewNice location, good stuff, chill atmosphere
Need to change mattress and add smaller pillow
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewGreat location if you have a car. Breakfast and dinner included in the tariff and both were good.
Definitely a 3 star quality of rooms and bedding. Leaking toilet.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewNice view from the room.
Very old and shabby furniture, hole in room door. Noise from the hall and the next room. It is the very neglected hotel. It seems that they just want to earn money without any investment.
Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewThe staff is awesome!
Reviewed: 13 August 2024 · Stayed in June 2024
Verified reviewVery helpful people at the hotel. The room was big enough for three people and well lit.
Breakfast was served by a very odd service counter with staff who seemed a little scared.
Reviewed: 7 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewThe staff
The food sucks. No choices at all.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewVery 80's hotel but decent for a short stay. Located in a beautiful area 15min drive from the capital.
Old fashioned, breakfast was continental and didn't have much protein to eat, for example no eggs.
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewLocation and great value. The staff is very welcoming.
No Aircon... In the heat of the summer a slight issue.
Reviewed: 19 June 2024 · Stayed in June 2024
Verified review