8.3

Reviews of Hotel de l'Isard 3 stars

Avenida Meritxell, 36, AD 500 Andorra la Vella, Andorra

  • Liane

    Reviewed: 5 September 2025 · Stayed in August 2025

    Verified review

    Great location for a shopping trip

  • Terry

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    The property is just amazing. The rooms are large and clean. The views are fantastic. The restaurant makes fabulous meals with a wonderful wait staff.

    Nothing!

  • Corina

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    the hotel is very well located, right in the city center. the parking lot is very close, at a mall. the breakfast was delicious.

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  • Cindy

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Clean, modern, attractive building.

  • Mark

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Paul

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Location excellent. Very pet friendly. Restaurant and bar area very nice.

    Perhaps the room could do with a refresh and pictures to adorn the wall.

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  • Mira

    Reviewed: 18 August 2025 · Stayed in May 2025

    Verified review
  • Alexa

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Great location, very central and walkable to all of Andorra La Vella

    Parking onsite (or lack thereof) was challenging, the hotel spots were always full and you had to park across the street at the mall

    Property response:

    Dear Alexa, It's wonderful to know that you appreciated our prime location in Andorra La Vella. Indeed, the accessibility of nearby attractions is one of the aspects our guests enjoy the most. On a different note, we understand that parking can be a bit of a challenge due to our central location. Your experience is certainly not indicative of the effortless stay we aim to provide, and we trust that it did not overshadow the positive aspects of your visit. We look forward to the pleasure of welcoming you back, ensuring a seamless experience in every aspect of your stay. Hotel de l'Isard

    Dear Alexa, It's wonderful to know that you appreciated our prime location in Andorra La Vella. Indeed, the accessibility of nearby attractions is one of the aspects our guests enjoy the most. On a different note, we understand that parki… Show more

    Hotel de l'Isard
    11 August 2025
  • 7.0 Good
    Andrew

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Excellent location right in the heart of Andorra.

    The staff were not friendly or welcoming. There's no practical on site parking... instead you have to use the shopping centre car park opposite and get the ticket validated at the hotel. The rooms look out onto the main road so it's too loud to leave a window open in the night. All in all, ok but a bit overpriced.

    Property response:

    Dear Andrew, Your feedback is highly appreciated and serves as a great tool for us to improve. We're pleased to hear that you found our location to be excellent and convenient. However, it's unfortunate to learn about your experience with our staff and the parking situation. We always strive to provide a welcoming environment and practical facilities for all our guests. Regarding the noise issue, we understand that a peaceful environment is crucial for a comfortable stay and we're sorry to hear about your experience. We value your opinion regarding pricing. We assure you that we aim to provide the best value possible. Thank you again for sharing your feedback. We hope to have the opportunity to welcome you back in the future. Hotel de l'Isard

    Dear Andrew, Your feedback is highly appreciated and serves as a great tool for us to improve. We're pleased to hear that you found our location to be excellent and convenient. However, it's unfortunate to learn about your experience wit… Show more

    Hotel de l'Isard
    11 August 2025
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  • 7.0 Good
    M

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Ilan

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Very good location with great breakfast

    Limited parking. Rooms decor little old

    Property response:

    Dear Ilan, It's wonderful to hear that you found our location to be convenient and the breakfast enjoyable. Your feedback about the limited parking and room decor is duly noted. Ideally, our guests should be able to enjoy a seamless experience. We're continually striving to improve our services, and your feedback will help us do just that. Best regards. Hotel de l'Isard

    Dear Ilan, It's wonderful to hear that you found our location to be convenient and the breakfast enjoyable. Your feedback about the limited parking and room decor is duly noted. Ideally, our guests should be able to enjoy a seamless experi… Show more

    Hotel de l'Isard
    11 August 2025
  • 7.0 Good
    Igor

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Breakfast

    Parking is very bad. It is better to park in pyrenees shopping mall

    Property response:

    Dear Igor, Your valuable insights regarding our breakfast offerings and parking situation are much appreciated. We're glad to hear you enjoyed the breakfast and we acknowledge your concerns about the parking. It's insights like yours that help us strive towards an improved guest experience. Hotel de l'Isard

    Dear Igor, Your valuable insights regarding our breakfast offerings and parking situation are much appreciated. We're glad to hear you enjoyed the breakfast and we acknowledge your concerns about the parking. It's insights like yours that … Show more

    Hotel de l'Isard
    11 August 2025
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  • Deirdre

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Bushby

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Jaroslaw

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Rebecca

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Kathy

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    It was close to downtown so once you parked you could walk everywhere

    They are pet friendly which means some idiot can bring their dog and leave a crying, howling,barking dog till late in the night alone!

    Property response:

    Dear Kathy, It is pleasing to know that our strategic location could add convenience to your stay and enable you to explore the city effortlessly. As for the inconvenience caused by the pet noise, we truly understand how this might have affected your experience. Our hotel aims to provide a comfortable stay for all customers, including those who travel with pets. Rest assured that maintaining a peaceful environment is our priority. We value your feedback and look forward to serving you better in the future. Best Regards. Hotel de l'Isard

    Dear Kathy, It is pleasing to know that our strategic location could add convenience to your stay and enable you to explore the city effortlessly. As for the inconvenience caused by the pet noise, we truly understand how this might have … Show more

    Hotel de l'Isard
    31 July 2025
  • Hanna

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Location, breakfast, peaceful

    Property response:

    Dear Hanna, It's delightful to hear that our strategic location, sumptuous breakfast, and tranquil ambiance met your expectations. It has always been our endeavor to offer an exceptional experience to all our guests. We look forward to welcoming you back for another serene stay in the future. Best Regards. Hotel de l'Isard

    Dear Hanna, It's delightful to hear that our strategic location, sumptuous breakfast, and tranquil ambiance met your expectations. It has always been our endeavor to offer an exceptional experience to all our guests. We look forward to wel… Show more

    Hotel de l'Isard
    31 July 2025
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  • Pavel

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Central location, good parking nearby, delicious breakfast. Friendly helpful staff.

    The «family room» wasn’t really a family room but rather a room with extra double bed right next to existing one which was quite uncomfortable. The top floor room is quite hot despite working air conditioning, and was very noisy due to rain hitting the roof. Also elevator doesn’t go there, and no windows other than tiny ones in the ceiling.

    Property response:

    Dear Pavel, Your feedback is valuable to us and we're pleased to hear that our central location, parking facilities, and delicious breakfast met your expectations. It's especially heartening to know that our staff members were able to provide a friendly and helpful service. We regret to learn that the family room and its arrangement didn't meet your expectations. Your comfort is important to us and we are continuously striving to enhance our guests' experiences. We also acknowledge your comments about the top floor room's temperature and noise levels. Our aim is to provide a serene and comfortable environment for our guests and we appreciate your patience in this matter. We look forward to welcoming you back and strive to make your next stay even more enjoyable. Hotel de l'Isard

    Dear Pavel, Your feedback is valuable to us and we're pleased to hear that our central location, parking facilities, and delicious breakfast met your expectations. It's especially heartening to know that our staff members were able to prov… Show more

    Hotel de l'Isard
    31 July 2025
  • Fiona

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Great location.

    Room could do with an upgrade.

    Property response:

    Dear Fiona, It's delightful to hear that our location served you well. As for your feedback regarding our room, we always strive to deliver the best experience and your input is valuable to us. Kind Regards. Hotel de l'Isard

    Hotel de l'Isard
    31 July 2025
  • 7.0 Good
    Thomas

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • Pavel

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Absolutely polite and professional staff! Great location and very good facilities.

    We didn’t find any!

    Property response:

    Dear Pavel, Your kind words about our staff and facilities truly light up our day. It's always a pleasure to hear that our guests have enjoyed their stay to the fullest. We strive to provide an exceptional experience and it seems we met this goal during your visit. We look forward to welcoming you back in the future. Hotel de l'Isard

    Dear Pavel, Your kind words about our staff and facilities truly light up our day. It's always a pleasure to hear that our guests have enjoyed their stay to the fullest. We strive to provide an exceptional experience and it seems we met th… Show more

    Hotel de l'Isard
    31 July 2025
  • Raviv

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • L

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    The breakfast menu was great! The location is fantastic, easy to walk everywhere.

    Property response:

    Dear Cristina, Your commendation on our breakfast menu and location truly warms our hearts. It's always delightful to know when guests find their stay convenient and enjoyable. We look forward to welcoming you back for more memorable experiences. Hotel de l'Isard

    Dear Cristina, Your commendation on our breakfast menu and location truly warms our hearts. It's always delightful to know when guests find their stay convenient and enjoyable. We look forward to welcoming you back for more memorable exper… Show more

    Hotel de l'Isard
    31 July 2025
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  • Anita

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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