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Reviews of Acta Arthotel 4 stars

Prat de la Creu, 15-25, AD500 Andorra la Vella, Andorra

#13 of 73 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 608 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool and SPA area are very small.

    Nice hotel and good location.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Mountain View
    • Stayed 4 nights

    It is a pity that parking is so expensive - even with the Hotel discount, I was still paying Euro16 per night

    Huge room - very comfortable with an excellent view of the mountains and river. Comfort level was excellent

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Very enjoyable. The staff were very helpful. The bell boy was a really nice young man and helped us with the car parkin
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea coffee making facilities

    Good room standard and central location

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Just took a wrong turn from the bus stop and ended up going the long way and had to ask directions.

    The bed was huge and so comfortable with pillows that matched the size of the bed. Breakfast covered everyone's taste. Location was beside the river, very picturesque. Out the front door and along the road for a few minutes and you can get a lift up about 7 floors and step into the old part which was so lovely. Drivers here are very considerate.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Great Stay in the heart of Andorra
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Cost of parking

    Breakfast was one of the best in all of my travels

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    It is always a pleasure to go back to Acta Art Hotel in Andorra
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Everything

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Very good room, acceptable position, poor breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast

    Room confortable, big

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    It was a nice hotel and would recommend it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    The hotel was nice and the room was good.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Great hotel in the heart of the city
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel in the heart of Andorra La Vella. It was walking distance to just about everything. The staff was super friendly and helpful. The room was spacious, comfortable and clean. Would stay here again. Great experience.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Andorra was incredible and this hotel made the whole experience simply brilliant.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Really.

    Super modern, clean, large rooms, very comfortable beds, lots of facilities and genuinely easy parking, not to mention the best front desk staff I’ve ever had the pleasure of meeting. The location is a minute from the centre of the Ville and seconds away from beautiful new restaurants and bars. Breakfast was amazing with fresh orange and champagne, fresh churros and great coffee. Well done.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double or Twin Room with Mountain View
    • Stayed 3 nights

    We had a lovely stay here and felt very well looked after by all of the hotel staff. Particular thanks to Nagore on the front desk who was friendly, kind and attentive. Good breakfast spread in the morning, and very centrally located within easy walking distance of the main shopping district and very close to the local park.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Rare is the hotel that exceeds my expectations. The Acta Arthotel did just that.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    I was disappointed in the spa. The jets in the pool did not consistently work. I would have stayed longer had they operated properly. Thus, the spa was not worth the fee I paid to use it.

    The staff were all friendly, competent, responsive and prompt. The room was spacious, clean, well-equipped, and positioned in the hallway and away from the elevator as I requested. The breakfast was excellent with innumerable selections. The location was walkable to the Old Town and the most popular shopping areas.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Great hotel in a fabulous location with onsite parking and super helpful front desk
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very spacious and modern room

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    everything was great!

    Great location , extra large room and bed , very fresh products for the breakfast.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb hotel and location. Highly recommended
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about at all

    The room was superb. Great size for a family. Breakfast was also very good. Plenty of options and good quality food. Location could not be better. À mere minutes to the main attractions

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    very good
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 1 night

    nothing, everything was ok.

    Only one night so I cannot say a lot. Everything was good. Like it should be. Friendly staff, clean, big (really) room, comfortable beds, good breakfast. The parking with lift to the hotel.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The restriction about the Spa available hours for teenagers.

    All was good, very friendly and useful staff.

    Stayed in July 2025

  • Reviewed: 10 August 2025

    9.0
    Superbe and well located hotel. Highly recommended.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    The parking could be better, a little bit small for a big car.

    Location was superb, very spacious room. Bathroom spacious and very clean. We were allocated a room very comfortable with our 7 months old baby 👍View on river side and park was excellent. Our request to be on the river side was honoured. Breakfast was top notch. Many food choices.Thanks.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    9.0
    Central yet peaceful location. Clean and well maintained hotel with friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Hotel was well maintained and very clean. Restaurant was exceptional. Staff were friendly and helpful. Located in the heart of the city within easy access of all main sites. Bus station was a short walk. Despite being central, hotel was very peaceful. Would not hesitate to stop here again.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Nice clean room and good location, but soundproofing could be better.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The one drawback was that soundproofing both from the corridor and from the rooms next door was rather poor and noise can be heard. In particular, the room we stayed in had a door to connect it directly to the room next door which was locked (they must open it to connect the 2 rooms for families with children). The problem is that sound proofing was quite poor because of this, and one night we could clearly hear guests next door talking to each other and watching TV in the evening (loud enough that we could clearly understand what they were saying and watching). We didn't complain to those guests as obviously they paid for their room and were entitled to watch their TV (and we didn't go to reception as we were in bed already and it was a bit too late for us to want to swap room); but this was a problem and adjacent rooms should have better soundproofing regardless. The hotel was great besides this and the staff excellent, and since there aren't too many reviews reporting a similar issue it might be specific to just a few rooms, so I wouldn't call it a showstopper but maybe check if you have such connected rooms after checkin and ask to swap it if you do. I have to drop my rating to a 8 from what would otherwise have been a 9 because of this.

    Very convenient location within walking distance of all key areas of Andorra la Vella, and very close to the national bus station (to go elsewhere in Andorra as well as to Spain and France). Very friendly and helpful staff. The room was of good size, clean and confortable.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    friendly, competent and experienced staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Good breakfast

    Stayed in July 2025

  • Reviewed: 4 August 2025

    10
    Nice location with nice views
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    Good location, nice views of the creek and mountains from the window. Nice breakfast. Helpful staff. Nice sized room. Restaurants and Carrefour City next door. Quiet even with an amusement park set up across the creek.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Excellent family option!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The location is great—just steps into the old city and the newer part of the city. We booked a family room that slept four and it was massive, including a jacuzzi tub. Parking was easy underground and the breakfast had so many options!

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Andorra is a great place, nice nature, nice people. The staff of the hotel are super nice and helpful in any way. The hotel restaurant is very good in food and service.

    Stayed in July 2025

Showing 1 – 25

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