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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This Timeless Hotel is situated in the centre of Palm Boulevard, directly opposite the Gateway Theatre of Shopping on Umhlanga Ridge. The Indian Ocean beachfront is just 2 km away. This luxury apartment hotel boasts spacious apartments and suites featuring carpeted floors and dimmer lights. Each unit comes with a balcony, a luxurious bathroom with amenities and free Wi-Fi. In keeping with a luxurious metropolitan hotel apartment complex, the Royal Palm features a retail piazza, designed with beautiful gardens and water features. There is also an all-day ground floor restaurant. The signature restaurant of the Royal Palm, Thyme, offers contemporary dining amidst rich textures and colour schemes of black and cream. Sliding doors opening onto a spacious courtyard provide an elegant café experience to outdoor dining. Royal Palm Gateway Hotel is close to various attractions such as the Mangrove Swamps, Umhlanga Lighthouse, Hawaan Forests, and Umhlanga Lagoon Nature Trail. King Shaka International Airport is a 15-minute drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

TrevPAR World Group
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
2 single beds
and
1 large double bed
1 extra-large double bed
or
1 extra-large double bed
2 single beds
and
1 double bed
and
1 large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Mashiyane
    South Africa South Africa
    Coming here is always a good time. The staff was friendly, and we enjoyed our room, which was bigger than what we’re used to when we come here.
  • Venessa
    South Africa South Africa
    Location and its cleanliness 👌. The lounge area is neat and spacious.
  • Charles0705
    South Africa South Africa
    The location and room very pleasant and convenient
  • Surfraz
    United Kingdom United Kingdom
    Amazing huge penthouse comfortable for the 5 adults and one child. Absolutely stunning. Shower hot and powerful. Great location right in the heart of the town. Biggest mall in this hemisphere apparently right opposite the hotel. Staff lovely and...
  • Pieter
    South Africa South Africa
    Was very convenient and close to everything at gateway.
  • Ntombizethu
    South Africa South Africa
    It was comfortable and clean, staff was friendly. The property meet my expectations as usually since it was not the first time visited the property.
  • Mark
    South Africa South Africa
    Spacious room and space. Was great. Will definitely come back. Excellent food (I had the butter chicken curry). Reception staff very friendly and good.
  • Nomsi
    South Africa South Africa
    Beautiful , clean and safe , kind staff in particular the securities
  • Kiki
    South Africa South Africa
    I loved the fact that it was near everything, but you could not hear the noise.
  • Bheki
    South Africa South Africa
    When i complained with aircon manager stepped in and upgraded my broom without any hassle and no extra pay He fully undertamds customer service

Hotel surroundings

Restaurants

1 restaurant on site
  • THYME@ROYAL PALM
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour

House rules

Royal Palm Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation.

Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Royal Palm Hotel