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About this property

Located in central Hanoi near the Old Quarter, Splendid Star Grand Hotel and Spa offers modern rooms and suites with free Wi-Fi and a private bathroom. It houses a 24-hour reception and Vietnamese restaurant. Splendid Star Grand Hotel and Spa is a 5-minute walk to Hoan Kiem Lake. Noibai International Airport is approximately 21 km away. The air-conditioned rooms and suites are equipped with soundproofed windows and feature a flat-screen cable TV, DVD player and minibar. A private bathroom includes a hairdryer, free toiletries and bath or shower. Daily fresh fruits are provided. Airport shuttle, laundry and dry cleaning services are available at a surcharge. The hotel also provides its own currency exchange and tour desk. Guests can rent bicycles to explore the area.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
2 extra-large double beds
1 extra-large double bed
1 large double bed
2 single beds
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 large double beds
and
1 futon bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Dale
    Ireland Ireland
    Everything, the staff were lovely, especially Mr. Harry!
  • Marcel
    Poland Poland
    mr. harry organized a great trip to ha long bay, rooms were clean and breakfast delicious
  • Simon
    Germany Germany
    The stay was very good. It had a nice location. The Stuff was very friendly and polite specially Jacky and Brain
  • Masson
    France France
    Location and Jacky and Rose are very friendly Thank you
  • Joshh
    Australia Australia
    The customer service was exceptional! They gave us a map and guided us to get around.
  • Camara
    Germany Germany
    The hotel is quite central and the room was super comfy and clean. The staff were amazing and went out their way to accommodate. Jacky was great!
  • Jeffrey
    Netherlands Netherlands
    Wonderful people, I like mr, Harry, Jacky Hoang. Very plesant people to be around.
  • Mireille
    Italy Italy
    Ms Rose was exceptional thank you for the kind hospitality
  • John
    United Kingdom United Kingdom
    Jacky was very helpful with anything you required. The room was spotless and cleaned daily. The breakfast was tasty and the location was perfect
  • Philippus
    Netherlands Netherlands
    The staff is super friendly and helpful. Book any day trips or activities with them. The price is good and they arrange everything into detail. The hotel is centrally located, close to the cathedral and hence super easy to use as a starting point...

Hotel surroundings

Restaurants

1 restaurant on site
  • SPLENDID RESTAURANT
    • Cuisine
      American • Asian
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free

House rules

Splendid Star Grand Hotel and Spa takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
5 - 15 years
Extra bed upon request
VND 600,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Splendid Star Grand Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Splendid Star Grand Hotel and Spa