Name: Heritage Ham Long Hotel and Spa
Address: 42 Phố Hàm Long, Hoan Kiem, Hanoi, Vietnam, 42 Phố Hàm Long, Ha Noi Municipality, Vietnam
Rating: 9.5

Heritage Ham Long Hotel and Spa

–Excellent location - show map

+109 photos

Property highlights

Breakfast

Good breakfast

Parking

Street parking

Views

Balcony, City view, View

Wellness

Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna

Free WiFi

Internet services

Shuttle service

Airport shuttle

Kitchen facilities

Kitchenette, Coffee machine, Electric kettle, Dining table

Swimming pool

Private, Rooftop swimming pool, Infinity swimming pool, Outdoor swimming pool

You might be eligible for a Genius discount at Heritage Ham Long Hotel and Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodation: Heritage Ham Long Hotel and Spa in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, bathrobes, streaming services, and modern amenities such as minibars and work desks. Family rooms and interconnected rooms cater to all needs. Dining Options: The family-friendly restaurant serves Japanese, Vietnamese, Asian, and international cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes local specialities, fresh pastries, and more. Prime Location: Located 25 km from Noi Bai International Airport, the hotel is near attractions like Hanoi Opera House (1.3 km) and Hoan Kiem Lake (1.2 km). Trang Tien Plaza is an 8-minute walk away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Junior Room 1 large double bed
Deluxe Double or Twin Room 1 large double bed or 2 single beds
Studio Kitchen 1 large double bed
Connecting Room 2 single beds and 1 large double bed
Suite with Living Room Bedroom 1 extra-large double bed Living room 1 sofa bed
Heritage Suite 1 large double bed
Standard Triple Room 3 single beds
Balcony Deluxe Room 1 large double bed or 2 single beds
Premier Room 1 large double bed or 2 single beds
Premium Deluxe Room 1 large double bed or 2 single beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Sophia

United Kingdom

“I have never stayed in a hotel with such wonderful service. Rosie, the manager, couldn’t have been more helpful and kind. I would recommend anyone who wants good value for money to stay at this property in Hanoi. The beds were extremely...”

Karolis

Lithuania

“Hotel that opened recently with facilities in mint condition. Rooftop pool is heated. Staff is very friendly and attentive, we even got a surprise happy birthday salutation with cake and candles which was lovely.”

Simone

Germany

“The staff was sooo super friendly, proactice helpuful and welcoming! A great service at the Spa! The breakfast is really good :) And thank you again for the Birthday cake!!!”

Kate

Australia

“We had a great stay here, the hotel is brand new and still being finished off so the room lacked some furnishings like couch pillows, artwork and plants but this did not have a negative effect on our stay. The staff were incredibly helpful and...”

Anonymous

Latvia

“The hotel is quite new so all the facilities are fresh and brand new which we appreciated a lot. The staff were amazing, especially Kate who always helped us with small things during the day as well as always checking in on us. We really...”

Anastasiia

Russia

“Отель очень красивый, абсолютно новый и очень чистый. Очень удобно расположен, на тихой улице, все достопримечательности в пешей доступности.”

Julien

France

“Tout était super, de la chambre, au spa, au petit déjeuner, le service et les équipes !”

Marc

Netherlands

“Super hotel! We kwamen snachts op 02:00 aan. Abel heeft ons super ontvangen en geholpen. We balen dat we het hotel niet nog een nacht extra konden boeken. Bedden waren geweldig.”

Agnes

France

“Magnifique établissement! Chambres très confortables, personnel très accueillant . Très bon petit-déjeuner.”

Eugénie

France

“Nous avons adorés cet hôtel qui a été très professionnel et a su nous aider à passé un moment mémorable dans les meilleurs conditions”

Hotel surroundings

Restaurants

2 restaurants on site

Buffet Breakfast Restaurant

Cuisine
Vietnamese • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian • Vegan • Gluten-free

SORA RESTAURANT

Cuisine
Japanese • Sushi • International
Open for
Brunch • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian • Vegan • Gluten-free

House rules

Heritage Ham Long Hotel and Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit

A damage deposit of VND 2,600,000 is required on arrival. That's about US$98. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

12+ years

Extra bed upon request

VND 600,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

Parties

Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Ham Long Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of VND 2,600,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.