Dollywood's HeartSong Lodge & Resort

–Excellent location - show map
+91 photos
Scored 9.6
Rated exceptional

Staff

9.8

About this property

Comfortable Accommodations: Dollywood's HeartSong Lodge & Resort in Pigeon Forge offers family rooms with air-conditioning, balconies, and modern amenities. Each room includes a work desk, sofa bed, and free toiletries. Exceptional Facilities: Guests enjoy a fitness centre, sun terrace, seasonal outdoor and indoor swimming pools, and a hot tub. Additional facilities include a lounge, outdoor fireplace, and children's playground. Dining Experience: The modern, family-friendly restaurant serves American and local cuisines for dinner. Live music and film nights enhance the evening entertainment. Prime Location: Located 3.6 km from Dollywood and 56 km from McGhee Tyson Airport, the resort is near attractions such as Dolly Parton's Stampede and Ripley's Aquarium of the Smokies.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Non-smoking rooms
  • Family rooms
  • Free parking
  • Facilities for disabled guests
  • Fitness centre
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.8)

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
2 large double beds
2 large double beds
2 bunk beds
and
1 large double bed
1 bunk bed
and
1 large double bed
2 bunk beds
and
1 large double bed
1 single bed
and
2 bunk beds
and
1 large double bed
2 bunk beds
and
1 large double bed
2 bunk beds
and
1 large double bed
2 large double beds
2 double beds
2 bunk beds
and
1 sofa bed
and
1 large double bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
1 single bed
and
1 sofa bed
and
1 large double bed
2 bunk beds
and
1 large double bed
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Haynes
United States United States
“I brought my 78 year old mother to the resort as a postponed mother's day gift...and she loved it! We stayed for just 2 nights/3 days, but that was perfect for us. We had 2 spa treatments and then spent a couple of hours at the pool. The...”
Robert
United Kingdom United Kingdom
“Clean, excellent staff, pool life guards and service by pool. Pool open to 11pm. The service was on a par with hotels in dubai.”
Joy
United States United States
“Everything! Easy access to Dollywood/Splash Country. Abundance of family activities”
Adena
United States United States
“The resort was beautiful and every staff person I encountered was friendly and helpful - from the front desk staff, to the pool staff, to the lovely gentleman who helped me at 2 a.m. when my son was ill and I needed help from Housekeeping”
Cindy
United States United States
“Great place clean and lots of activities and Dollywood was easy access with trolley. Some of the prices a little high but I enjoyed my stay.”
Julie
United States United States
“Right next to Dollywood. We had tickets and spent some time.”
Lisa
United States United States
“All the amenities. Ability to buy park tickets and other attractions. The trolly to Dollywood. The room was beautiful...everything is beautiful. The pool was great, the hot tub was relaxing. Food was really good. The fire pits. Live music. So...”
Michael
United States United States
“The location was great, wonderful resort. The staff was very friendly and welcoming. from the moment we pulled up they were helpful. I'm a on portable oxygen and they were great. they helped us with our luggage to the room, and made sure we had...”
Brenda
United States United States
“Clean through out the whole resort and the room. The restaurants served great food and service! Staff was friendly and knowledgeable! Request and service offered around the clock was best!”
Bridgette
United States United States
“Beautiful property, exceptionally kind staff, and nice amenities”

Hotel surroundings

Restaurants

1 restaurant on site
Ember & Elm
  • Cuisine
    American • Local
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Modern

House rules

Dollywood's HeartSong Lodge & Resort takes special requests - add in the next step!
Check-in
From 16:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.