About this property
Peace and calm can be felt throughout Volando Urai Spring Spa & Resort, a 5-star hot spring resort surrounded by the lake and forests of Wulai Township. Separate male and female hot spring pools, as well as relaxing massage treatments, are available. Free Wi-Fi is also provided. Enjoying beautiful views of the lake or mountains, the well-decorated rooms are equipped with a flat-screen TV, DVD player and a sofa. Suites have a large balcony. En suite bathrooms come with a bathtub and hot-water showers. Volando Urai is a 15-minute walk from Wulai Old Street. Free scheduled shuttle services to and from Xindian MRT Station are provided for guests. It is a 1-hour, 30-minute drive from Taoyuan International Airport. Guests can arrange day trips at the tour desk, or get directions to walk to the local waterfalls and scenic spots. There are also meeting rooms and a 24-hour front desk. Fine dining and candlelight dinners can be enjoyed at Volando Soyan, where dishes are prepared using seasonal vegetables and fresh seafood. A daily breakfast is also available accompanied by lake views.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
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Guests who stayed here loved
Lydia
United Kingdom“The hotel is very special. Exactly what we wanted for our escape. The onsen was lovely and treatment options very relaxing. Quick walk into the little town and glorious countryside views”- Melnegg
France“An incredible stay at the resort. It's truly an experience to live with a dedicated but discreet team ! Even if the price may be high for Taiwan, note that it's a relais château and you're entirely taken care of from breakfast to night snack !...” - Pailan
United Arab Emirates“I was given utmost care by everyone while I was there.. even without asking, they look after you. It was a really beautiful experience..” - Kajsa
United States“It was absolutely stunning. The views from the dining areas, reception, and our room were amazing. This was the nicest hotel we’ve ever stayed at. The room was fabulous and so was the service. The room change over for evening time was incredibly...” - Jessica United States“Clean with nice aroma as soon as we enter the hotel”
Kuo
Taiwan“地點很完美，在房間內泡湯就能飽覽南勢溪兩岸的景色；房間非常完美，尤其喜歡mini bar的小檯區，符合人體工學的高度、在那邊泡茶很棒很順手；餐食十分完美、使用當地食材製成的精緻餐點；飯店導覽也很棒、聽可愛的妹妹們講解泰雅族的故事:)”- Carol United States“The service was exceptional, from the front desk to the restaurants to the spa. I almost cried when we were shown our room. It was huge and had a beautiful view of the tranquil river outside. The spa was excellent, there is a public portion...”
- Gary
Switzerland“The property is absolutely stunning, with beautiful rooms, some of them with river and mountain view. The ensuite mini onsen in the room is the perfect escape from the reality of a full day's hike. The food included in the half board is tasty and...” 
Won
Australia“View and food was excellent. Also staffs are very kind and helpful.”- Jessica Taiwan“Love everything here! So relaxing and meaningful (about the indigenous tribe’s stories and culture). The services were all excellent and all food was delicious and beautifully presented!”
Property surroundings
Restaurants
- Soyan Restaurant
- CuisineFrench
- Open forBreakfast • Dinner • High tea
- AmbianceRomantic
- Dietary optionsVegetarian • Vegan
- SILIQ Restaurant
- CuisineChinese • Asian
- Open forLunch • Dinner • High tea
- AmbianceRomantic
- Dietary optionsVegetarian • Vegan
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please note that the public bath is open from 10:00 until 23:00 and closed on Wednesday.
Children under the age of 12 are not allowed to use some facilities in the spa centre for safety reasons.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Volando Urai Spring Spa & Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
