Get the celebrity treatment with world-class service at Pullman ZamZam Makkah

Pullman Zamzam Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness centre, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Pullman Zamzam Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

    • Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

    • Breakfast info

    • Continental, Vegetarian, Halal, Asian, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
1 single bed
1 single bed
1 single bed
1 single bed
1 single bed
1 single bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
1 single bed
2 single beds
1 single bed
1 single bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Waseem
    Saudi Arabia Saudi Arabia
    Breakfast was good, it contained plenty of dishes. Location of the hotel is excellent at a walking distance from haram since its located in Makkah Tower. Reception Staff was very helpful and welcoming, specially MR Raami who welcomed us on arrival...
  • Faizan
    Pakistan Pakistan
    Amazing say Alhamdulillah. Very nice staff. Basem from reception was extremely welcoming and helpful. Bumped us to Haram view room free of cost. He catered check out time according to my flight time. He was always in touch if we needed anything....
  • Nurzita
    Malaysia Malaysia
    After a hectic day ,i went back to a place lthat feel like oasis it just calm the heart As u enter the lobby filled with fresh flowers They warm hospitality with kahwa n dates.. just the right ambiance
  • Hafiz
    United Kingdom United Kingdom
    I want to mention especially Manor at the Reception. She made my stay perfect . She was extremely helpful made my stat comfortable and me me love me Pullman Zamzam even more . I would definitely come again . I prayed tension free , smooth check...
  • Safia
    Australia Australia
    Very clean, housekeeping was very helpful hanin was very exceptional
  • Shahul
    Singapore Singapore
    I had initially booked a junior suite. For 4 of us. A little cramp. When we extended our stay: Ms shahad from from the hotel team assisted us to move to a bigger room. They are willing to listen to feedback and immediately address our concerns....
  • Sadaf
    United Kingdom United Kingdom
    I had the most amazing stay From the receptionist who went out of the way to help us to the people who served us food. I cant praise each and every thing about our stay enough I will give it 10/5 start
  • Adnan
    United Arab Emirates United Arab Emirates
    Was nice and near to haram sharif😇 and staff was also nice 😍
  • Maryam
    Kenya Kenya
    Proximity to AlHaram and quick responses on needed assistance.
  • Muhammad
    United Kingdom United Kingdom
    Excellent in all mean, amazing service by staff and manager was very helpful room was beautiful.

Hotel surroundings

Restaurants

1 restaurant on site
  • Al Zahra Restaurant
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free

House rules

Pullman ZamZam Makkah takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
SAR 150 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

-During the holy month of Ramadan Morning Breakfast will be served as Suhoor and Dinner Meal will be served as Iftar.

-Guests are required to show a photo identification and credit card upon check-in.

-Please note that all Special Requests are subject to availability and additional charges may apply.

- The property is going through renovation works until Sat 09 Dec 2025. During this period, guests may experience some noise or light disturbances.

License number: 10001442

FAQs about Pullman ZamZam Makkah