About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Quest New Plymouth provides modern serviced apartments in the center of New Plymouth. Guests rate the property highly for cleanliness, comfort, and service. Studios feature kitchenettes, while one- and two-bedroom apartments include full kitchens, separate living areas, and laundry facilities. Free unlimited WiFi and large smart TVs are in every apartment. The property is opposite Centre City Shopping Centre and a short walk to the Coastal Walkway and Puke Ariki Museum. Supermarkets, cafés, and restaurants on the doorstep, with restaurant chargeback available. On-site parking, breakfast packs, pantry shopping, and dry-cleaning services add convenience. Suitable for business and leisure stays, Quest New Plymouth is a popular choice for individual travelers, couples and families.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Breakfast info

    • Continental, Breakfast to go

    • Private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 large double bed
2 extra-large double beds
or
2 single beds
and
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jacquie
    New Zealand New Zealand
    The room was a good spacious size with good amenities available. I had to pay for parking each night which I didnt realise when booking but it was secure and handy to get into the hotel rather than parking on the street.
  • Sherylynn
    New Zealand New Zealand
    Location was excellent. Staff were very friendly. Having a personalised parking space was a nice touch. Units were very spacious.
  • Marcia
    New Zealand New Zealand
    Great location, lovely & clean room and nice and quiet.
  • Kieran
    New Zealand New Zealand
    Everything was handy, staff really nice. The apartment we had was really warm, nice and cozy
  • Angela
    New Zealand New Zealand
    The staff were friendly and extremely helpful. Great car parking.
  • Luciana
    New Zealand New Zealand
    We absolutely loved our stay! The room was very clean and super comfortable. It had everything we needed, including a well-equipped kitchen. The parking was a great bonus too. Overall, a fantastic experience and we’ll definitely be back!
  • Alischa
    New Zealand New Zealand
    The staff were amazing, friendly and helpful! The location was perfect and the place was lovely and clean.
  • Wendy
    New Zealand New Zealand
    Washing machine and dryer. Bigvrooms. Quiet. Clean. Right in town Walked from bus stop (intercity). Excellent front of house staff.
  • Jacqui
    New Zealand New Zealand
    Location absolutley spot on, Parking super easy decent sized carpark, The room was great, clean and tidy with awesome facilities, we had a little hiccup with our room and it was not a problem for the staff - (it was late at night) to sort it....
  • Jennie
    New Zealand New Zealand
    Good parking and the location was fantastic. You can walk to all the shops, restaurants and cafes.

Managed by Quest New Plymouth Apartment Hotel

Company review score: 9Based on 1,122 reviews from 1 property
1 managed property

Company information

Has been the manager at Quest New Plymouth for 1+ years and worked in the accommodation industry for 15+ years.

Property information

At Quest New Plymouth you'll be within a short 5-minute stroll of Centre City Shopping Centre, Wind Wand, and Puke Ariki. Highlights include in-room kitchens, washers/dryers, and Free Wi-Fi. All 40 soundproofed apartments feature LCD TVs with satellite channels, sitting areas. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, coffee/tea makers, free newspapers, and hair dryers are available.

Neighbourhood information

Quest New Plymouth is situated in the heart of New Plymouth City. You have the Main Shopping Mall on your door step and the Fantastic Puke Ariki Museum and Coastal Walkway less than 2 minutes away.

Languages spoken

English,Spanish,Hindi,Italian,Russian

Property surroundings

House rules

Quest New Plymouth CBD Apartment Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about £87. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
NZD 15 per child, per night
4+ years
Extra bed upon request
NZD 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposBankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 10:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Receptions hours are Monday-Friday 07.00-19.00 hours and Weekends/Public Holidays 08.00-16.00 hours.

24/7 check-in is available to guests arriving outside of these hours via the on-site management team.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that access to Quest New Plymouth reserved parking is located up Hayton Lane off Gill Street.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest New Plymouth CBD Apartment Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 10:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quest New Plymouth CBD Apartment Hotel