Name: The Serai Cottage Transit Hotel
Address: Lot 29768 & 29769, Tingkat 1 Taman Bestari, Jalan ILP Gong Badak, Gong Badak, Kuala Nerus, Terengganu, 21300 Kampong Gong Badak, Malaysia, Lot 29768 & 29769, Tingkat 1 Taman Bestari, Jalan ILP Gong Badak, Gong Badak, Kuala Nerus, Terengganu, Terengganu, 21300, Malaysia
Rating: 7.3

The Serai Cottage Transit Hotel

–Great location - show map

+1 photo

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About this property

Comfortable Accommodation: The Serai Cottage Transit Hotel in Kuala Nerus offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a refrigerator, microwave, TV, and free toiletries. Convenient Facilities: Guests benefit from private and express check-in and check-out services, full-day security, and free on-site parking. Additional amenities include a ground-floor unit and tiled floors. Prime Location: Located 5 km from Sultan Mahmud Airport, the hotel is near attractions such as the State Museum of Terengganu (13 km), Crystal Mosque (15 km), and Chinatown (17 km). Guest Satisfaction: Guests appreciate the attentive staff, comfortable rooms, and excellent value for money.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

- Top location: Highly rated by recent guests (8.1)
- Free parking available at the hotel

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Availability

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Room type	Number of guests
Standard Queen Room 1 large double bed
Standard Queen Room with Two Queen Beds 2 large double beds
Standard Twin Room 1 single bed and 1 large double bed
Deluxe Queen Room with Two Queen Beds 2 double beds
Deluxe Twin Room 1 single bed and 1 large double bed
Deluxe Queen Room 1 large double bed
Standard Single Room 1 single bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Hotel surroundings

House rules

The Serai Cottage Transit Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 06:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit

A damage deposit of MYR 50 is required on arrival. That's about € 10. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform The Serai Cottage Transit Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.