Experience world-class service at The Pacific Sutera Hotel
Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbour Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness centre and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.8 km from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 6 km from the property.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Free parking
- Airport shuttle
- Beachfront
- Tea/coffee maker in all rooms
- Bar
- Private beach area
- Breakfast
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 single bed and 1 large double bed | ||
2 single beds | ||
2 single beds | ||
2 single beds | ||
2 single beds |
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Mark
United Kingdom“Good pool, clean rooms, extensive breakfast. Staff were helpful. Few fun extras for the children e.g. inflatable slide into the pool, and foam machine. 😎” - 昕儒
Taiwan“The room is nicely decorated, very tidy, and has a great holiday atmosphere. We had a great time in the swimming pool.” - Tarsam
Malaysia“Check in time 3 pm. But 2 room late check-in because the stay say don't know until when can checkin.. Lated 5 pm checkin” - Wan Malaysia“Near airport and located around mall and restaurant, very convenient”
- Ahmad Malaysia“kids tent provided @room very helpful... my son sleep there the whole night. breakfast buffet got so many option... and of coz delicious... the staff very helpful and friendly...”
- Omar
Singapore“The hotel is well placed, not to close to the airport. Little bit far from the down by feet but very convenient using the taxi.” 
Muventhen Malaysia“Pacific sutera is one of the best place to stay in KK.”- Lynette
Australia“Very comfortable and clean. Great breakfasts. Friendly staff. Very helpful at Reception. Great pool. Had two very relaxing massages at the spa (could not fault). Would stay there again.” - Jostein
Norway“All quite good. The sunset spectacular. The Balinese massage excellent quality, A+” - Peter United Kingdom“Good breakfast, on the second morning the staff greeted me with a pot of green tea at breakfast”
Property surroundings
Restaurants
- Cafe Boleh
- CuisineInternational
- AmbianceFamily friendly
- Silk Garden
- CuisineChinese • Asian
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 nett per room per night (stay period: now till 30 September 2024) and RM 255.00 nett per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
Stay 3 Nights or More and Enjoy 2 Complimentary Rounds of Bowling
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pacific Sutera Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
