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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in the heart of Sunway Lagoon theme park and Sunway Pyramid shopping and entertainment mall, Sunway Pyramid Hotel provides 4-star accommodation. Union Pay is accepted here. Sunway Pyramid Hotel has direct access to Sunway Resort Hotel & Spa, which the hotel is part of. It is a 35-minute drive from Kuala Lumpur International Airport and 25 minutes from the city centre by car. The property also offers access to the Bus Rapid Transit (BRT). These electric buses travel to Sunway-Setia Jaya, Mentari, Sunway Lagoon, SunMed, SunU-Monash, South Quay and USJ7. Modern and elegantly designed rooms are fitted with a satellite TV and a safe. A minibar and tea/coffee making facilities are provided for guests’ convenience, and Chinese tea is also available. Private bathrooms have a bathtub with overhead shower, hairdryer and free toiletries including toothbrush and toothpaste. Guests can surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on roller coasters, or shopping at Sunway Pyramid, home to over 900 stores. International dishes are served at The Resort Cafe restaurant and guests can unwind with a cocktail and live performances at the Lobby Lounge.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunway Hotels & Resorts
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Continental, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 double bed
or
2 single beds
1 double bed
or
2 single beds
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
and
2 large double beds
1 double bed
1 double bed
or
2 single beds
1 extra-large double bed
1 double bed
or
2 single beds
1 double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alykhan
    Kenya Kenya
    The hotel is very conveniently situated to the Sunway Lagoon theme park, which was the main purpose of our visit and connected internally to the park via the mall which was very convenient. The fact that the hotel is connected to the mall made it...
  • Cynthia
    Singapore Singapore
    Good location and well maintained. Efficient staff and connected to shopping malls and many restaurants
  • Michael
    Australia Australia
    Convenience of having the mall connected to the hotel
  • Luke
    Australia Australia
    Everything was great as usual. I highly recommend this wonderful property and the attached sopping center is amazing.
  • Irfan
    Malaysia Malaysia
    Loved the breakfast options. Loved the variety, the dining area.
  • Aseel
    United Arab Emirates United Arab Emirates
    I find it very convenient to have all what u need in one place, I can call the place a town rather than just a hotel, plenty of hotels connected to one of the best malls in Kuala Lumpur sunway mall and so many restaurants around Also it has direct...
  • Saif
    Oman Oman
    The place and the breakfast Also the soruonding area was very nice
  • Widyananda
    Germany Germany
    Always staying here when I visited Malaysia. Everything is okay.
  • Irene
    Malaysia Malaysia
    The room & check in process is good....location is strategic
  • Theera
    Thailand Thailand
    excellence service and fast support. Room: perfect size , good to work and rest / clean facility: convenience to connecting another place.

Hotel surroundings

House rules

Sunway Pyramid Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated guests with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor.

Please note that Sunway Lagoon Theme Park opens daily at 10:00 to 18:00.

The hotel is also a smoke-free property. Violators are liable to a fine of RM 400.

Please note that there are no connecting rooms.

Guests under the age of 18 are only allowed to check in with a parent or official guardian.

Please note that guests may request for a late check-out, subject to the hotel's availability. Extra charges apply. Kindly contact the hotel directly for more information.

Please note that an extra bed is available for 1 additional guest, subject to availability. Additional charges apply.

Extra guests are subject to additional breakfast charges.

Please be informed that the hotel does not accept a third party payment card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sunway Pyramid Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sunway Pyramid Hotel