- Apartments
- Kitchen
- View
- Garden
- Swimming Pool
- Washing machine
- Free WiFi
- Terrace
- Balcony
- Free parking
You might be eligible for a Genius discount at Heaven Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Heaven Hotel in Playa del Carmen offers spacious family rooms with air-conditioning, private bathrooms, and modern amenities. Guests appreciate the room cleanliness and comfort. Outstanding Facilities: The aparthotel features a sun terrace, lush garden, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Additional facilities include a lift, 24-hour front desk, concierge service, and free on-site private parking. Prime Location: Located 2 km from Playa del Carmen Beach and 41 km from Cozumel International Airport, the hotel is near attractions such as the Church of Guadalupe (5 km) and Moon Palace (45 km). Free on-site private parking is provided.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Terrace
- Air conditioning
- Daily housekeeping
- Garden
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Guest reviews
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Guests who stayed here loved
Lorna
United Kingdom“The place is amazing in every way. The staff are very friendly, the apartment is kept spotless, 24hr security so it felt very safe. I would rate it 100/10. Amazing value for money. Quiet area compared to the noise of the town centre. The...”- Audrey
France“The apartment was quite spacious and clean. Brenda at reception was exceptionally helpful and nice. The pool was nice.” - John United Kingdom“Lovely place but isolated needed taxis to go everywhere”
- Greg
Canada“Very nice hotel this is second time we have stayed here. Very nice rooms and grounds. Staff is wonderful.” - Laura Canada“Spacious, loved the dining room table and seating.”
- Cristian
Romania“Super spacious apartments with reasonable prices. I had a very comfortable stay. everyone is so nice there. location is perfect if you are driving.” - Milosz
Poland“Apartment equipped with everything we needed. Much helpful staff at the reception. Several local eateries nearby. Far from busy town center.” - Angie Canada“Very nice hotel, staff was very nice, room was a good size really liked having the 2 bathrooms, quiet was away from any street noise, would definitely stay here again”
- Roma8686
Spain“It's a new hotel, everything is new, bright And shiny. We had a room with 2rooms, 2 baths, it was very huge surface with teracce incl. You need a car to travel to city center.” - Mandy
New Zealand“rooms are great size and all facilities are amazing. location had access to a small supermarket. staff are friendly and welcoming.”
Quality rating
Property surroundings
House rules
Child policies
Children older than 3 years are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Heaven Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
