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Experience world-class service at Altitude at Krystal Grand Cancun - All Inclusive

Prime Beachfront Location: Altitude at Krystal Grand Cancun - All Inclusive in Cancún offers direct beachfront access and stunning sea views. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations: Rooms feature air-conditioning, balconies, and private bathrooms with free toiletries. Additional amenities include minibars, flat-screen TVs, and soundproofing. Dining Experience: The resort offers a family-friendly and romantic restaurant serving French, Italian, Mexican, and international cuisines. Breakfast includes local specialities, juice, pancakes, and more. Leisure and Wellness: Guests can enjoy spa facilities, a fitness centre, yoga classes, and a hot tub. Free WiFi is available throughout the property. Nearby Attractions: Playa Forum is just a few steps away, while Cancun International Airport is 22 km from the resort. Nearby attractions include La Isla Shopping Mall and the Cancun Convention Center.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.4

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

  • Fitness centre

  • Games room

  • Spa and wellness centre


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
and
1 sofa bed
Living room
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lewis
    United Kingdom United Kingdom
    The view from the room looking down the coast was beautiful. Janer was extremely welcoming and helpful throughout our stay. We loved the infinity pool.
  • Olena
    Canada Canada
    Great hotel with great service, the beach is just mind-blowingly beautiful. Loved the food, even at the buffet in the main restaurant there was enough choice and always delicious. Online concierge was also a pleasant surprise, a couple of messages...
  • Steve
    Canada Canada
    Beach was superb. The room in Altitude was really good. The pool and connected facilities were very good. The staff were absolutely amazing.
  • Qi
    Spain Spain
    The service was super good, Janer is very nice and helped us a lot. The Italian restaurant was highly recommended. The hotel beach is better than the playa norte.
  • Adrian
    United Kingdom United Kingdom
    Food was amazing and the staff were so friendly and helpful Janer the concierge in altitude tower was super helpful
  • Rebecca
    Ireland Ireland
    The staff were all so friendly and helpful. The hotel was even more amazing than we imagined. The place was so clean, everywhere we went there was someone cleaning and even painting where I thought already looked good. Food was amazing and there...
  • Gokeepon
    United States United States
    Fantastic location and so kindness service! We love this memorial experience with Krystal and Cancun. I believe we will choose here for our next vacation!
  • Elizabeth
    United States United States
    Ocean few room and location in hotel district was great.
  • Magalyn
    Cayman Islands Cayman Islands
    The bar tender in the VIP JAHIR was very attentive, also one at the pool. They took the time to know then drinks that we liked
  • Hannah
    Cayman Islands Cayman Islands
    I enjoyed the room in which I stayed in, the pool, bar and even the location that it was close to a lot of things which were in walking distance.

Property surroundings

Restaurants

8 restaurants on site
  • Restaurant O
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • Risotto
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Ayami
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • The Grill
    • Cuisine
      Steakhouse • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Red Fish
    • Cuisine
      Seafood
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
  • La Taqueria
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • The Beach Bar & Grill
    • Cuisine
      American • Mexican
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
  • Le Délice (Mín. 3 noches)
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Romantic

House rules

Altitude at Krystal Grand Cancun - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

In the event of an early departure, the property will charge you the full amount for your stay.