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Experience world-class service at Altitude at Krystal Grand Cancun - All Inclusive
Prime Beachfront Location: Altitude at Krystal Grand Cancun - All Inclusive in Cancún offers direct beachfront access and stunning sea views. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations: Rooms feature air-conditioning, balconies, and private bathrooms with free toiletries. Additional amenities include minibars, flat-screen TVs, and soundproofing. Dining Experience: The resort offers a family-friendly and romantic restaurant serving French, Italian, Mexican, and international cuisines. Breakfast includes local specialities, juice, pancakes, and more. Leisure and Wellness: Guests can enjoy spa facilities, a fitness centre, yoga classes, and a hot tub. Free WiFi is available throughout the property. Nearby Attractions: Playa Forum is just a few steps away, while Cancun International Airport is 22 km from the resort. Nearby attractions include La Isla Shopping Mall and the Cancun Convention Center.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 4 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- 8 restaurants
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Lewis
United Kingdom
“The view from the room looking down the coast was beautiful. Janer was extremely welcoming and helpful throughout our stay. We loved the infinity pool.” - Olena
Canada
“Great hotel with great service, the beach is just mind-blowingly beautiful. Loved the food, even at the buffet in the main restaurant there was enough choice and always delicious. Online concierge was also a pleasant surprise, a couple of messages...” - Steve
Canada
“Beach was superb. The room in Altitude was really good. The pool and connected facilities were very good. The staff were absolutely amazing.” - Qi
Spain
“The service was super good, Janer is very nice and helped us a lot. The Italian restaurant was highly recommended. The hotel beach is better than the playa norte.” - Adrian
United Kingdom
“Food was amazing and the staff were so friendly and helpful Janer the concierge in altitude tower was super helpful” - Rebecca
Ireland
“The staff were all so friendly and helpful. The hotel was even more amazing than we imagined. The place was so clean, everywhere we went there was someone cleaning and even painting where I thought already looked good. Food was amazing and there...” - Gokeepon
United States
“Fantastic location and so kindness service! We love this memorial experience with Krystal and Cancun. I believe we will choose here for our next vacation!” - Elizabeth
United States
“Ocean few room and location in hotel district was great.” - Magalyn
Cayman Islands
“The bar tender in the VIP JAHIR was very attentive, also one at the pool. They took the time to know then drinks that we liked” - Hannah
Cayman Islands
“I enjoyed the room in which I stayed in, the pool, bar and even the location that it was close to a lot of things which were in walking distance.”
Property surroundings
Restaurants
- Restaurant O
- CuisineMexican • International
- Open forBreakfast • Dinner
- AmbianceFamily friendly
- Risotto
- CuisineItalian
- Open forDinner
- AmbianceFamily friendly
- Ayami
- CuisineAsian
- Open forDinner
- AmbianceFamily friendly
- The Grill
- CuisineSteakhouse • Grill/BBQ
- Open forLunch • Dinner
- AmbianceFamily friendly
- Red Fish
- CuisineSeafood
- Open forBrunch • Lunch
- AmbianceFamily friendly
- La Taqueria
- CuisineMexican
- Open forDinner
- AmbianceFamily friendly
- The Beach Bar & Grill
- CuisineAmerican • Mexican
- Open forBrunch • Lunch
- AmbianceFamily friendly
- Le Délice (Mín. 3 noches)
- CuisineFrench
- Open forDinner
- AmbianceRomantic
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.



The fine print
In the event of an early departure, the property will charge you the full amount for your stay.