To use the property's free shuttle, please make a reservation at time of booking.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please contact the property in advance if you have any food allergies. Please note the requests cannot be guaranteed, and the property cannot prepare fish-free or meat-free meals.

Please note that groups of 9 or more guests are not accepted.

The maximum length of stay is 2 nights. Consecutive stays exceeding 3 nights is not possible.

Please make sure to inform the property in advance if you expect to arrive later than your expected arrival time. If the property is not informed by 18:00 your day of arrival, your booking may be cancelled.

Please inform Yamashinobu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests with tattoos are only allowed to use private bathing areas and other private facilities.