About this property

Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 9 km from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The en suite bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness centre. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top location: Highly rated by recent guests (8.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
1 large double bed
1 large double bed
1 large double bed
2 single beds
and
3 futon beds
2 single beds
or
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
4 futon beds
4 futon beds
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 single bed
1 large double bed
2 single beds
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Carolyn
    Australia Australia
    A lovely and very welcoming hotel, surprisingly easy to reach by train from Kansai airport. The onsen is fabulous, and breakfast superb. We would stay here again.
  • Trent
    Switzerland Switzerland
    Excellent service. Big rooms.Great value. Great location (for us anyway as we have friends living next door) on Rokko Island.
  • Michael
    Australia Australia
    Love the location and excellent facilities. Highly recommended
  • Diana
    Singapore Singapore
    The hotel is located on a private quiet location. Room size is good and staff is attentive & professional. Hotel breakfast is quite good spread and free parking facilities for guests makes it easier for us to drive out & explore Kobe.
  • Ck
    Singapore Singapore
    - onsen was good because it's a paid onsen for day customers, hence the facilities were top-notch. - cleaning was done constantly at the onsen. I could even see the cleaner cleaning while bathing - the hotel was located just a stone's throw from...
  • Ronald
    Netherlands Netherlands
    Wonderful accommodation. We booked a room that offers you Sheraton Club facilities.. It gives you acces to the club and a great view on kobe and free drinks and snacks. Although the hotel is not in the centre of the city, public transport brings...
  • Simona
    Lithuania Lithuania
    We loved everything, the room, the hotel facilities, the breakfast, everything was great :)
  • Maria
    Denmark Denmark
    The room was big and bed was comfortable. The onsen was so relaxing. The access to club lounge was great. Afternoon drinks with snacks overlooking central Kobe in club lounge.
  • Jingru
    China China
    Amazing facility and friendly staffs! The outdoor hot spring is definitely a plus!
  • Seunghee
    South Korea South Korea
    호텔 시설 및 직원 대응은 정말 훌륭했습니다. 조식 또한 만족스러웠습니다. 부킹닷컴을 통해 5인 숙박을 예약했음에도 불구하고 3명만 예약이 되어 있어서 무척 당황했습니다. 직원분이 잘 대응해주셔서 너무 감사했습니다.

Hotel surroundings

Restaurants

5 restaurants on site
  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Kobe Bay Sheraton Hotel & Towers takes special requests - add in the next step!
Check-in
From 15:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBOther Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Kobe Bay Sheraton Hotel & Towers