You might be eligible for a Genius discount at Pacific Palace Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Modelled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness centre and spa are also offered. The hotel also has karaoke rooms and a night club. Pacific Palace Hotel is a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away. All rooms are air conditioned and come with a minibar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided. A business centre and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool. Guests can enjoy a selection of Western, Asian and local food at Pacific Hotel's coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- Free parking
- Room service
- Fitness centre
- Bar
Sign in, save money
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Era
Singapore“I like most the breakfast, so much of varieties luxury of food & so quite scrumptious overall on all the food. The room quite spacious clean & comfort.” - Mishio Singapore“Room was big, clean and comfortable. Location is near to Harbour Bay Ferry terminal and easy access to Nagoya town. It was good.”
- Noel Singapore“The speed for check in and check out. Breakfast was good.”
- Yu Singapore“Breakfast spread is good. But the proteins are rather spicy. Should have less chilli. The tea is too thin.”
- Low
Malaysia“The bed is soft, comfort, big room, nice theme and decoration, good service , free shuttle bus to GB mall, 4 bottle of mineral water, AC is good” - Siti Malaysia“Hotel give the fruit and sent at room. Staff very polite and friendly because the hotel no aircond but the hotel let us know about that. It's OK just for a while..”
- Dinrin Singapore“About 15 minutes walk to Harbour Bay Downtown for food, seafood, marts... Riding Gojek to Nagoya Shopping Mall is within 5 minutes... The Deluxe Room is spacious with a queen size bed, and a smoking room is available too. The staff is friendly too.”
- Jolene
Australia“Big spacious room and bathroom with Smart TV. Exceptionally caring and helpful staff that went out of their way to help me when I was unwell during our stay.” 
Irsyad Malaysia“Good breakfast menu, good place, good staff and free van shuttle to Grand Mall Batam”- Abdul Singapore“Breakfast spread is good. Room is spacious. Surrounding lots of food court. Spoilt for choice”
Hotel surroundings
Restaurants
- Athena Restaurant
- CuisineIndonesian
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
