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About this property

Featuring a shared lounge, Metropole Urban Hotel in Heraklio Town is located 1.6 km from Venetian Walls. Boasting a bar, the hotel is close to several noted attractions, around 600 metres from Cultural Conference Centre of Heraklion, 1.7 km from Stadium Theodoros Vardinogiannis and 550 m from Historical museum of Crete. The property is 400 m from Heraklion Archaeological Museum and 2.9 km from Municipal Museum of the Battle of Crete and the National Resistance. All rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Rooms are complete with a private bathroom equipped with a hair dryer, while most rooms also feature a balcony. The units include a wardrobe. A la carte breakfast is is available every morning at the property. Guests enjoy discounted rates at a nearby cafe. With staff speaking Greek, English, German, French, Italian and Spanish, around the clock guidance is available at the Reception. The Minoan Palace of Knossos is 7 km from the hotel, while Koules is 1.5 km from the property. The nearest airport is Heraklion International Airport, 4.5 km from Metropole Urban Hotel.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Heraklio Town, this hotel has an excellent location score of 9.5

    • Breakfast info

    • Continental


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 double bed
2 single beds
or
1 double bed
4 single beds
or
2 double beds
1 double bed
and
1 sofa bed
1 double bed
or
2 single beds
2 single beds
or
1 double bed
1 double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Rebecca
    Norway Norway
    The hotel is right in the centre of the city with so many wonderful restaurants around it! The staff was great for explaining the breakfast and very welcoming and the rooms were wonderful! Big beds, nice showers, and a welcome bottle of wine for...
  • Cláudia
    Portugal Portugal
    The room was by far the best we had during our trip. The ammenities, the size, the balcony, it was all top notch! It was also very very well cleaned. The fact that the hotel had a pool and available parking was also quite the plus!
  • Laflamme
    Canada Canada
    Very well located downtown. Rooms are very clean and well designed. Staff was very helpful. The breakfast is well worth the price, with a great variety of bread and pastries.
  • Jose
    Portugal Portugal
    The location was great and staff was amazing. The lady in the reception attended all of our needs! Another plus was the breakfast, even it not a buffet (most common on hotels) we had enough food and when we needed they prepared a breakfast to...
  • Sauda
    Australia Australia
    Nice location, easy to get to central area. Room was clean and spacious.
  • Jennifer
    United Kingdom United Kingdom
    Modern and clean very stylish , cosy and nice little balcony!!!
  • Valentin
    Belgium Belgium
    Very centric hotel, everything nearby, clean and comfy. Great staff!
  • Hans
    Switzerland Switzerland
    The hotel rooms are spacious and well-appointed, as depicted in the picture, with a loft-like character. The breakfast is excellent, served by the friendly coffee shop Hacienda, located just outside the entrance. Overall, it’s a great place to...
  • Lynnette
    Australia Australia
    Location on the cathedral square was perfect & our room was overlooking square. Lots of restaurants a short walk away & handy to everything we wanted to see. Front desk staff were super helpful. Fantastic breakfast.
  • Georgia
    Cyprus Cyprus
    Excellent location. Very close to cafeterias and stores and important places.

Hotel surroundings

House rules

Metropole Urban Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Metropole Urban Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 1101454

FAQs about Metropole Urban Hotel