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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbour or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling centre is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Katharine
United Kingdom“We loved the location, convenient access from the car park. We loved how clean the whole place was kept, the cleaners always asked us if we needed anything if we were still in our room. All the staff were so friendly and the cooked breakfast was...” - Matthew United Kingdom“Its location and how picturesque it was. My room was a lovely size and felt homely.”
- Richard United Kingdom“It had an old world charm and we felt very comfortable during our stay a thoroughly good experience in every way.”
- Kim United Kingdom“Central, lovely room, booked last minute, great price considering its peak season. Fab breakfast, would recommend & even though we are local and had a party in padstow and wanted to have a drink and stay overnight would stay again but will bring...”
- Sharon United Kingdom“The location was beautiful. Although we did get woken up very early a couple of mornings due to the bin men”
- Andy United Kingdom“Great location Lovely view from room Breakfast was good Bar area is good”
- Micol United Kingdom“We stayed at The Old Custom House for just one night, but we truly had a wonderful experience. The location is perfect, right in the heart of Padstow. The manager Matt who welcomed us was incredibly kind and professional, despite it being a busy...”
- Richard United Kingdom“Location was great. Lovely breakfast. Lovely local beers left in the room.”
- Mark United Kingdom“Everything. Fantastic room. Great location. Very friendly staff. Great breakfast. What more can I say !”
- William United Kingdom“Great location and lovely room. Brilliant breakfast.”
Hotel surroundings
Restaurants
- Restaurant #1
- CuisineBritish • Seafood • Local
- Open forLunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Vegan • Gluten-free
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please note the lead guest must be 18 years and older.
You must show a valid photo ID upon check-in.
Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.
There is scaffolding outside some of the Value and Double rooms until 18th March 2024.
