Best Western Palace Hotel & Casino

–Great location - show map
+70 photos
Scored 7.5
Rated good

Great location!

8.8

About this property

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Fitness centre
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Bar
  • Beachfront

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
1 sofa bed
and
1 large double bed
1 double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Rita
United Kingdom United Kingdom
“The staff were friendly and helpful. Good car parking and spa. Excellent breakfast with a full range to suit everyone. The food in Lookys bar was very good.”
Gordon
United Kingdom United Kingdom
“Good location and clean comfortable rooms - lots of amenities and friendly staff”
Fiona
United Kingdom United Kingdom
“Good value for money. Rooms clean, staff very helpful. Good breakfast.”
Caroline
United Kingdom United Kingdom
“Good stay as usual. Good breakfasts, Very helpful friendly staff. Good swimming pool, sauna. definitely will be back.”
Michael
United Kingdom United Kingdom
“Location was excellent, we got a room with a sea views. Breakfast was plentiful and very good 👍🏽, staff’s friendly and helpful and plenty of them, room was nice and comfortable bed, teas coffee biscuits in room, was easy to walk, trams, buses and...”
Anita
United Kingdom United Kingdom
“We had a deluxe family room with space to relax should the weather be bad-it wasn’t! Would recommend even though placed long way from lift. Food surprisingly good even though buffet style. Every one was very helpful & friendly . Free parking a...”
Caroline
United Kingdom United Kingdom
“Good hotel to stay at. Very helpful staff. definitely will stay again.”
Caroline
United Kingdom United Kingdom
“Very helpful staff, good location & good food. definitely would stay again.”
Michael
United Kingdom United Kingdom
“The spa enjoyed. The sea view great and room spacious however decor in general very tired. We liked the restaurant and bar. Staff excellent as was the food.”
Melanie
United Kingdom United Kingdom
“I liked the facilities. Lookys was lovely and good food !! Really good spot to chill in. Breakfast was a bit stressful, with buffet always being so busy. Pool facilities were really good and clean Overall, good stay and room with balcony was...”

Hotel surroundings

Restaurants

2 restaurants on site
Paragon Restaurant
  • Cuisine
    British
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Majestic Chinese Restaurant
  • Cuisine
    Chinese
  • Open for
    Dinner
  • Ambiance
    Modern

House rules

Best Western Palace Hotel & Casino takes special requests - add in the next step!
Check-in
From 16:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardDiners ClubMaestroSolo Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note the property will contact guests when a booking is subject to the group policies.