About this property
Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 2.4 km from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 100 metres away.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Private parking
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Facilities for disabled guests
- 24-hour front desk
- Room service
- Bar
Guest reviews
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Guests who stayed here loved
- Anastasiia
Spain“Beautiful park, nice interiors, very quite place. The hotel paid attention to the comment on the booking and gave my husband and me a pleasant surprise. Thank you a lot!” 
Antsmith732
United Kingdom“Loved the views over the castle and the breakfast was amazing”- Alan
Australia“Carcassonne is an amazing place and having a luxury hotel with a spacious room and private courtyard inside the walls was as good as it gets!” - Susan
Ireland“Staff were very helpful we stayed 2 days and traveled to a wedding in St.Girons returning for another night as we are flying from Carcaonne Airport” - Rebekah United Kingdom“Staff lovely Breakfast cold first morning but they quickly sorted it”
- Antony United Kingdom“Being in the heart of the medieval city, it was beautiful, welcoming, peaceful and very clean, perfect access to the old city.”
- Claire United Kingdom“The best thing was the amazing location in the medieval heart of Carcassonne. We had a room with an outside courtyard which was perfect. The customer service was excellent from the concierge at the parking area / taxi drop off outside the city...”
- Gillian United Kingdom“Fantastic location. Beautiful hotel with welcoming staff. Room was spotless and very well equipped. We had our own private terrace which was lovely. Air conditioning very welcome!”
Wherethedevilarewe United Kingdom“The location couldn't be better. Step out of the door into medieval Carcassonne!”- John United Kingdom“Friendly and helpful staff. Super location. Safe and secure car parking.”
Hotel surroundings
Restaurants
- Restaurant chez Christine
- CuisineFrench • Local
- Open forLunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian
House rules
Child policies
Children of any age are welcome.
Children 5 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
The address of the car park is:
32 Chemin des Ourtets, 11000, Carcassonne.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hôtel Le Donjon - Cœur de La Cité Médiévale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
