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Get the celebrity treatment with world-class service at Hotel de la Cité Carcassonne - MGallery Collection

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

MGallery
Hotel chain/brand
MGallery

Property highlights

    • Situated in the best rated area in Carcassonne, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Gluten-free, Buffet

    • Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anna
    United Kingdom United Kingdom
    When we walked into reception after being helped into the walled city with our bags, we were blown away. Beautiful place and we felt very special staying here. The staff were attentive and would facilitate anything we needed.
  • Mark
    Australia Australia
    Fantastic service from the staff. Very approachable and friendly. We received an upgrade which we appreciated. We would have liked to have stayed longer A fantastic breakfast. Lunch was also excellent. Excellent location - so central.
  • Grace
    Ireland Ireland
    The room was so comfortable The service is exceptional The food was glorious And the location was perfect to celebrate a silver wedding anniversary
  • Graham
    United Kingdom United Kingdom
    What an incredible place, right in the centre of The Cite. Fantastic breakfast, incredible restaurant, staff so welcoming and professional, nothing was too much trouble. Could not have been any better. Thank you so much.
  • Judy
    Australia Australia
    Everything! Fabulous location, beautiful grounds and gardens and the room was large and well appointed with a small balcony. Le Barbican restaurant was a highlight
  • Lynetteformosa
    Australia Australia
    The hotel delivered a very beautiful atmosphere the staff went beyond and above, making our stay beautiful memories we were so impressed we are planning to come back next year. The staff delivered beyond what i expected The position was...
  • Gillian
    France France
    Beautiful location. Staff were so helpful and attentive. Booked for husband’s birthday and seeing a show in the Cite grounds.
  • Aldridge
    United Kingdom United Kingdom
    Very professional and attentive staff, high quality accomodation, wonderful location and excellent breakfast.
  • Kath
    New Zealand New Zealand
    Spectacular and magical stay in a beautiful property steeped in history. The bed was exceptionally comfortable, and staff were amazing. We took dining recommendations both nights, and had the tasting (degustation) menu as one of them. Spectacular....
  • Antje
    Spain Spain
    unbelievable beautiful. Atmosphere in the evening s stunning

Hotel surroundings

Restaurants

3 restaurants on site
  • La Barbacane (restaurant gastronomique)
    • Cuisine
      French • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chez Christine
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Boulangerie
    • Cuisine
      French
    • Open for
      Lunch • High tea
    • Ambiance
      Traditional

House rules

Hotel de la Cité Carcassonne - MGallery Collection takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 80 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des Ourtets

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel de la Cité Carcassonne - MGallery Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel de la Cité Carcassonne - MGallery Collection