About this property

Hôtel-Résidence Le Lys is located in the centre of Cauterets, in the Pyrenees, just opposite the cable cars. It features views of the mountains, a garden and a children playground. Free WiFi is available throughout the property. Each room and studio has a private bathroom, satellite TV and a balcony with panoramic mountain views. Some studios have a kitchenette with a coffee machine, dishwasher and a microwave or oven. Beds are made upon arrival. Guests of Le Lys are invited to relax with a drink at the bar by the fireplace, in the library or in the games room. Additional facilities include a fitness room. A sauna, massages and hammam are available at the wellness centre, which is accessible at an extra cost Hôtel-Résidence Le Lys also has a garden and a playground. 1 - Groups: Any reservation of more than 5 rooms may result in special conditions and additional costs. 2 - Quiet hours: Guests should avoid making noise between 10:00 p.m. and 8:00 a.m.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Breakfast info

    • Continental


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom
1 single bed
and
1 double bed
Living room
1 sofa bed
1 double bed
1 double bed
and
1 bunk bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anita
    United Kingdom United Kingdom
    Whilst the breakfast was well presented it was very basic. We expected more for cost.
  • Hamid
    France France
    Location was perfect! very nice and helping staff! Breakfast was very good with very nice staff ( if you can add eggs to your breakfast breakfast could be even excellent!), i loved the fire place and Christmas decorations as well!. Kids loved...
  • Melanie
    Germany Germany
    The staff was super friendly. I could store my baggage while hiking in the mountains for a few days. The room was clean and big enough for my purposes. Everything in town is walking distance from the hotel and there are nice shops close by
  • Phillip
    Australia Australia
    Couldn’t rate the staff more highly. If there was a double smiley face we would have chosen it 😊😊. Location was awesome as we were just a close walk from the centre of town. We always got a car park but there weren’t a lot available. Property has...
  • Tracy
    United Kingdom United Kingdom
    Great, spacious room on the top floor with wonderful views. Staff so friendly & helpful at check in. Lovely town. Only there for 1 night but had everything we needed.
  • Tim
    France France
    We stayed in the studio for 2 days and loved our stay. Room very clean, people working at the hotel friendly and perfect location. We will be back.
  • Ramona
    France France
    The friendly staff, the clean rooms, value for money, the location. We’ve been here couple of times and never been disappointed.
  • Antonia
    Spain Spain
    Helpful employees. The room 113 was ok for 3 adults. Enough plugs, wardrobes and hunger. The tv set with hdmi. The kitchenette was very useful for breakfast . Coffee maker, kettle available. The fridge was very quite and didn´t disturb as at...
  • Natalya
    Kazakhstan Kazakhstan
    Second time staying here. Enjoyed our pre-Christmas weekend. Close to the ski téléphérique and close to town. Everything was great.
  • Natalya
    Kazakhstan Kazakhstan
    We stayed for a weekend with my son. We had a great stay, first time in Cauterets. The staff was very friendly and helpful, telling us where the bakery was and all the center attractions. The beds were quite comfortable, view from the balcony...

Hotel surroundings

House rules

Hôtel-Résidence Le Lys takes special requests - add in the next step!
Check-in
From 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 300 is required on arrival. That's about £261. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Beds are made upon arrival. Towels and cleaning products are not provided. You can bring your own or rent some on site at an extra cost:

small towel: EUR 2

large towel: EUR 3

Please note that a maximum of 2 pets aged 1 or older can be accepted.

Please note that guests staying in an accommodation with a kitchenette must clean the kitchenette area prior to departure or pay a EUR 40 cleaning fee.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel-Résidence Le Lys in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hôtel-Résidence Le Lys