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Get the celebrity treatment with world-class service at Red Level at Gran Melia Palacio de Isora - Adults Only

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business centre. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The centre of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Gran Melia Hotels & Resorts
Hotel chain/brand
Gran Melia Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Gluten-free, Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
and
1 sofa bed
1 extra-large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Petr
    Netherlands Netherlands
    Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.
  • Daryl
    Guernsey Guernsey
    Excellent location. Good service, Good room and facilities
  • Alison
    United Kingdom United Kingdom
    The red level adults only area of the hotel was excellent. Room was perfect, including the balcony whirlpool bath that you could arrange for your butler to prepare for you! Breakfast was very good. Drinks (including wine and beer) and snacks were...
  • Laura
    United Kingdom United Kingdom
    Possibly the nicest hotel we’ve stayed in! The staff were so friendly and helpful, from management to cleaners. It was beautifully clean and finished to such a high spec. But the attention to detail is what steals the show. They’ve thought of...
  • Paula
    United Kingdom United Kingdom
    Beautifully landscaped and impeccably maintained. Very clean everywhere. Staff were all without exception, friendly, helpful and polite.
  • James
    Spain Spain
    Loved this property, we had the red level stay, we had 3 days without the kids so it was great, really nice staff lovely rooms, first time at a melia hotel and would highly recommend, I have been trying to find a high level hotel on Tenerife as...
  • Brian
    Ireland Ireland
    The room, pools, and most importantly the Sports hub, Gym and Spa were all excellent. David and the team in the sports hub kept us moving with Padel, Spinning (including pool spinning) and functional fitness. Excellent.
  • Westley
    United Kingdom United Kingdom
    Red level was worth the extra for the exclusiveness
  • Elizabeth
    Switzerland Switzerland
    Very nice room, lots of space and a good shower. Big wardrobes and sufficient storage. Bed and pillows were comfy and I sometimes very well. Several pools and fairly well kept gardens with lovely plants, flowers and sculptures. As a red level...
  • Amy
    United Kingdom United Kingdom
    The hotel is beautiful, staff couldn’t be more helpful and the food at all the restaurants was absolutely delicious.

Hotel surroundings

Restaurants

7 restaurants on site
  • La Terrasse by Jorge Peñate
    • Cuisine
      Seafood • International
    • Open for
      Dinner
    • Ambiance
      Romantic
  • Le Bistrot Provencal
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Nami Asian Bistro
    • Cuisine
      Chinese • Indian • Japanese • Thai
    • Open for
      Dinner
    • Ambiance
      Modern
  • Oasis Mediterranean
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • L´Olio Trattoria & Pizza Bar
    • Cuisine
      Italian • Pizza
    • Open for
      Dinner
    • Ambiance
      Modern
  • Pangea Food Market
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Dúo Steakhouse
    • Cuisine
      Steakhouse
    • Open for
      Dinner

House rules

Red Level at Gran Melia Palacio de Isora - Adults Only takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestroUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that all guests at this hotel must be 16 years old or older.

Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.

Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Pets are allowed, 80€ per dog/day with a maximum of 2 per room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Red Level at Gran Melia Palacio de Isora - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Red Level at Gran Melia Palacio de Isora - Adults Only