Please note premium and à la carte drinks of more than 3 years old are not included in the all inclusive rates.

Please note that the full amount of the reservation must be paid upon check-in.

Please note that children from 12 years old are considered adults.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide a copy of the credit card, a copy of the passport, and signed copy of authorisation from the cardholder for the total cost of the reservation.

Please note the published rates for half board stays on 25 December include a mandatory fee for the gala lunch held on that day.

Please note the published rates for half board stays on 31 December include a mandatory fee for the gala dinner held on that evening.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

This property cannot host stag or hen parties or similar parties.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sandos Papagayo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.