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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Beachfront Location: Palm Beach - Excel Hotels & Resorts in Playa de las Américas offers direct beachfront access, a sun terrace, and a lush garden. Guests enjoy sea views and a year-round outdoor swimming pool. Comfortable Accommodations: The aparthotel features family rooms with kitchenettes, balconies, and private bathrooms. Each unit includes air-conditioning, a dining area, and modern amenities such as a coffee machine and TV. Dining and Leisure: A family-friendly restaurant serves international cuisine in a modern ambience. Additional facilities include a bar, lounge, games room, and kids' pool. Free WiFi is available throughout the property. Nearby Attractions: Playa de Troya is a 3-minute walk away, while Aqualand lies 1.6 km from the hotel. Siam Park is a 13-minute walk, and Tenerife South Airport is 18 km distant. Scuba diving opportunities enhance the surrounding area.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Breakfast info

    • Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 double bed
Living room
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Flavia
    Italy Italy
    We had a really nice stay. Big thank you to the very friendly and sweet reception team!
  • K
    United Kingdom United Kingdom
    Location was excellent Next to beach & other amenities Close to the airport & ferry port in Los Cristianos. Apartment was clean & everything in working order Good variety of breakfast options including plant based milk & soya milk porridge,...
  • Christian
    Ireland Ireland
    Our first trip to Tenerife and we stayed at the Palm Beach Hotel. We picked it mainly for the price and reviews, and honestly the best part of this hotel is the staff — super friendly, always helpful, and quick to assist with anything. The hotel...
  • Lebediev
    United Kingdom United Kingdom
    Perfect service, comfort and the place to rest. We will comeback again next time.
  • Dave
    United Kingdom United Kingdom
    Great entertainment by the pool every day which provided a nice atmosphere. Located nicely at the end of the main strip so everything was on hand. Staff were friendly and polite
  • Gemma
    United Kingdom United Kingdom
    Staff always helpful and greeted with a smile Location is superb! Pool & poolside entertainment A+
  • Carol
    Ireland Ireland
    Top floor of hotel - overseeing pool with seaview. Nice 2 room apartment with balcony and plenty of space
  • Mihail
    United Kingdom United Kingdom
    Excellent service , food average room clean but a bit outdated , good location
  • Dave
    United Kingdom United Kingdom
    The location of Palm Beach is superb for access to the beach and shops. The pool was a good temperature, the staff were pleasant and great with the kids and always helpful should an issue arise. Excellent choices for breakfast!
  • Abbigail
    United Kingdom United Kingdom
    The location is great.. when stepping out of the hotel you can turn left or right & be right amongst the shops/restaurants. Everything you need close by

Property surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern

House rules

Palm Beach - Excel Hotels & Resorts takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Pool towels are available for a surcharge of EUR 5 per week. Please note that they can be changed daily for an additional charge of EUR 1.

The type of bed is subject to availability, the hotel cannot guarantee it 100%.

Please note, for group reservations of 6 apartments or more, special conditions may apply.

When booking half board or full board, please note that drinks are not included.

We do not exchange currencies

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Palm Beach - Excel Hotels & Resorts